2015 CHRYSLER TOWN AND COUNTRY Complaints

Car passenger headrest is deployed and cylinder 6 is misfiring as described under the recall description from the previous years vehicles recalls.

Halfway through a nearly 1000 mile trip from my home to Panama City Beach, FL, I noticed a noise slowly getting louder from the vehicle as the trip progressed. About 100 miles out from our destination, I noticed gears started slipping and the check engine light came on. Luckily, we did get to our destination and an Auto Service Center. From the attached invoice, we now know the "front transmission pump has low pressure starving transmission for fluid damaging transmission internally." This required us to replace the transmission, which was a nearly $6500 repair. It turns out, Chrysler recalled other 2015 Town and County vans for this exact same reason (recall number is 16V461000 and Chrysler's number is S44). However, my VIN was NOT a part of this recall. According to this recall description, "If the transmission loses hydraulic pressure, the vehicle may lose motive power, increasing the risk of a crash." The fact that my vehicle was not recalled but had the same issue as other vehicles that were recalled should warrant an investigation. I now know my family's safety was unknowingly at risk. I will also give this information directly to Chrysler.

The contact owns a 2015 Chrysler Town and Country. The contact stated while driving approximately 50 MPH, the transmission inadvertently downshifted to first gear, causing the RPM’s to rev to 6,000 RPM. There were unknown warning lights illuminated. The contact pulled off the roadway and turned off and restarted the vehicle several times before the transmission regained normal functionality. The contact stated that the failure became constant. Additionally, the manual shifting and sports modes were inoperable. The contact drove the vehicle to a local dealer, where it was diagnosed and determined that the transmission pump had failed, and the transmission was damaged and needed to be replaced. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 16V461000 (Power Train). The manufacturer had been informed of the failure. The failure mileage was approximately 135,000.

Similar to NHTSA Campaign ID: 16V461000 While driving the van at highway speed, there was a sudden failure of the automatic transmission leading to lack of fwd/reverse motion control. Fortunately, this incident did not result in a crash; driver was able to coast to shoulder with hazard lights on. No warning lights appeared on the instrument cluster. Vehicle had to be towed away from scene. Vehicle is at Chrysler dealer who suspects hyd pump failure leading to transmission failure similar to above campaign. This van was manufactured in Nov 2014 (as a 2015) model and was not part of the OEM recall.

My van has a leak at the valve seat in cylinder 1 on the intake side. It has been inspected my a mechanic and available for anyone else to look at it. My car is not old and low mileage. The mechanic said he had someone recently in with the same problem on the 3.6L engine, same year, same low mileage. This causes a problem because the combustion is not properly working in the engine so it has a health hazard for everyone because it has a larger and worse carbon footprint because the engine is not working/functioning properly how the car manufacturers intended it to be. I have searched forums and have found multiple people having the same problem with the cylinders. I believe the problem to be with the engine head because the mechanic said when he fixed the other engine he had to get the head off and get it re-machined. Also people are having the misfire in different cylinder. No warning lights were on before the issue happened.

While driving the transmission started to make a loud whistling sound and would not change gears appropriately. At 5-6 thousand RPMs the vehicle would jam into the appreciate gear and cause the car to abruptly lurch forward and shudder. Upon examination of the transmission fluid, it was black and smelled burnt, and contained bits of metal. No previous OBD codes or engine lights identified any issues. After driving an additional 5 miles the vehicle would not accelerate or engage into drive (any gear) or reverse.

The contact owns a 2015 Chrysler Town and Country. The contact stated that after she entered the vehicle through the front passenger’s side, the front passenger’s side air bag inadvertently deployed without warning. The vehicle was not diagnosed or repaired. The dealer nor the manufacturer was notified of the failure. The failure mileage was 97,841.

Last month when driving my van started to stall when driving came to a stop at a light and the engine jerked, light turned green started to drive and it wouldn't go over 30 then all of a sudden it speeded up and the started making a weird sound pulled, off into a parking lot wasn't able to get it all the way in a parking spot. Called to have it towed. The transmission blew and it only has 65,000 miles. That cost me alot to get a transmission. Now the seatbelt on drivers side will not lock into place. Which I don't know what to do with that because you have to wear a seatbelt. When I bought this van brand new I had a lot of electrical issues kept taking it to the dealer they could never find anything. Lights would dim when driving, they was suppose to hook a machine up to it and it would register what was going on, this was requested by Chrysler when I couldn't get anywhere with the dealer ship. Chrysler set it up I go to the dealer and they don't have that equipment so they said they couldn't do anything, called Chrysler back told them was suppose to hear from someone never did. I feel this van is a death trap. The side doors act like they don't want to close at times. I have kept up on regular maintenance on the van. I just feel that when you pay $30,000.00 for a vehicle and take care of it things should last longer. I know it's 7 years old but low mileage and taken care of.

The contact owns a 2015 Chrysler Town and Country. The contact stated that while operating the vehicle, the massage "Blind Spot Service Unavailable" was displayed and the blind spot arrow was present in the driver’s side mirror causing a visibility hazard for the driver. The contact indicated that while driving in the dark the arrow created a glare in the side mirror making it difficult to view images in the mirror. Additionally, a constant audible chime was present while operating the vehicle. In addition, the back-up camera was also inoperable. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet contacted. The failure mileage was 120,000.

My Vehicle is no even at 100,000 and there is a ticking noise, I was told it is the rocker arm and lifter, I was told that this is a constant issue with Chryslers and that this happens constantly. I fell like since i am right outside of the warranty by a few months that this should be covered considering i heard a tick before my warranty was up and was never told that is what it was and every time i took it everyone just brushed it off. This is a safely hazard because i was told i have to wait until this gets really bad before anyone can do anything about it cause no one know which rocker arm is messing up. My car can stop or back fire at any point and all I'm being told is i have to wait until it mess up all the way which is not a good thing. It can stop at any point and someone could run right into me. Yes it was inspected by 2 car places, as well as the warranty department for them to tell me this would be covered but cant be until i get it fixed. There are no check engine lights to show this is a issue and i was told that is really odd that they are no signal lights to show there is an issue with the engine. PLEASE HELP!!!!!!!!!