2016 CHRYSLER TOWN AND COUNTRY Complaints

The contact owns a 2016 Chrysler Town and Country. The contact stated while driving approximately 60 MPH, the vehicle decelerated while the accelerator pedal was depressed. The contact stated that he was able to veer the vehicle off the road and shift into park(P). The contact stated that he turned off and restarted the vehicle and shifted into drive(D) and then depressed the accelerator pedal however, the engine revved but the vehicle failed to respond. No warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed and produced code: P0700. The contact was informed that the transmission pump failed and needed to be replaced. The vehicle was not repaired. The contact was informed of NHTSA Campaign Number: 16V461000 (Power Train) but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 167,000.

While driving my vehicle my driver's side headrest exploded without being in an accident. I received no warning from Chrysler about the headrests being faulty. They left driving that unsafe vehicle with the exploded headrest for over 7 months this before replacing it and refuse to replace the passenger one as well stating, "we will only replace that if it explodes during the extended warranty period for it and yours is almost up." They currently still have my vehicle at the dealership. They clearly want to see a car accident occur knowing that headrest could go off at any moment and was made and installed the sane time as the drivers side.

Both Passenger rear doors will not open. It is available for inspection. My passengers had to crawl over the rear seat to exit the vehicle. If for instance there had been a fire or an accident they may or may not be able to get out safely. Yes I have taken it to two dealers who wanted $ 3,000.00 to repair them. No warning lamps. No messages. They actually began closing on my passengers while trying to enter the car. The back hatch door is also presenting issues as it opens randomly mostly after a rain storm. It will also begin to close on us while we are putting our groceries into the back.

The contact owns a 2016 Chrysler Town and Country. The contact stated while driving approximately 45 MPH, the check engine warning light illuminated, and the vehicle lost motive power. The contact was able to drive the vehicle to the local mechanic who diagnosed that the transmission pump was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 16V461000 (Power Train). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 121,194.

Sliding door on driver side will not open manually or automatically whether inside or outside vehicle.

*Passenger front active headrest has broken the retaining plastic allowing the headrest to spring forward. *Yes * Not at this time *No *Unknown

My steering went completely out. I took it in to the dealership and they replace the power steering pump, said that was not it and replaced the rack. I got it back, and the pump was loud, was clicking when turning, and steering was still moderately unresponsive. They said they would order another power steering pump and go from there. They replaced the pump after several months, and said they drove it with no issues. It is still unresponsive, and will occasionally jerk in one direction when trying to go straight. I am afraid me or someone else will get hurt in an accident with it one day. I just reached out to another dealer as well as Chrysler to see what my options are. It happens at any speed and is constant.

I have a 2016 Town and Country with 83k miles on it. While backing out of a crowded parking lot after my Childs baseball game, my transmission had failed. My car would not go back into drive, therefore I was rolling backwards. There were multiple people around and I could have seriously hurt someone or myself and my children. After it rolled back a bit, the transmission finally shifted and went into drive. At that point the car jolted forward and I was able to move to a safer location, while the car then went back to having no power. My children and myself were left stranded. The car has been towed and checked on by a mechanic. The trans pump has failed. Chrysler has a recall, s44, but conveniently my car is not covered by it. I am not sure why this very serious and dangerous incident happening with these vehicles would have ANY cars that were not part of this warranty. Chrysler needs to do better. This issue, with a build date of 9/2015 should be part of this recall, which has a build date of July 31,2015 through April 18,2016.

While driving with my children, my 2016 Chrysler Town & Country Limited Platinum van started to make a loud whining noise and then it started lurching forward. I could tell it tried switching gears but transmission was slipping. There was no errors given. This happened suddenly. Vehicle has 88,000 miles. I drove home, but barely made it home as it wouldn't switch gears smoothly. I had it towed to transmission shop. They said the transmission was shot and needed replaced or complete rebuild. Error code give was P0844 loss of hydraulic pump prime.

The contact owns a 2016 Chrysler Town and Country. The contact stated while driving 55 MPH, the vehicle failed to shift into gear properly. The contact stated that the check engine warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the transmission solenoid to be replaced. The vehicle was repaired. The contact stated while driving 55 MPH on another occasion, the vehicle failed to shift into gear properly. The contact stated no warning light was illuminated. The contact took the vehicle back to the local dealer, where it was diagnosed with needing the transmission and torque converter to be replaced. The vehicle was not repaired. The contact took the vehicle to a second local dealer: Ilderton Chrysler Dodge Jeep Ram Fiat (701 S Main St, High Point, NC 27260), where it was diagnosed with needing the transmission and torque converter to be replaced. The vehicle was repaired. The manufacturer had been informed of the failure. The failure mileage was 97,545.