2015 CHRYSLER TOWN AND COUNTRY Complaints

The passenger front seat active headrest deployed while car was parked for no reason.

When I accelerate, the vehicle jumps, as if the transmission is slipping. It seems like it does it when it needs to change gears. There aren’t any lights on to indicate anything is wrong, however, this problem is consistent and I’m scared the vehicle will leave my small children and I on the side of the road

The passenger side sliding door has started intermittently not closing/latching completely whether closed manually or using automatic closure. The door will close but report as open either immediately or sometimes randomly while driving down the road. I know because the door ajar sign is lit, it makes a door open noise, and the overhead lights will even turn on. This could last seconds or minutes. I have had success closing the door manually multiple times, but I can't stop every 5 minutes on a longer trip. You can hear the motor continuously trying to close but will not latch. I have not been able to replicate for dealer, but searching online demonstrates other users are having this complaint. This also seems to happen more during warmer weather. I worry that a failure of the door latching mechanism could cause safety features to not perform correctly during a collision.

If the transmission loses hydraulic pressure, the vehicle may lose motive power, increasing the risk of a crash. Chrysler's number for this recall is S44 My transmission is starting to do this but I don't understand if my vehicle is the same year why is not showing on the vin# to be a recall?

Headrest came apart. Metal rod held by plastic gave way and now the rod cannot stay in the plastic housing correctly. Plastic is broke on both ends of the metal rod

The front passenger side headrest exploded forward while parked and it cannot be reset. It appears that plastic clips inside of the headrest snapped. The fact that the same type of headrest is installed on the drive side is extremely concerning because should it malfunction the same way while driving myself of my children could become involved in an accident when it hits the drive in the back of the head while on the road. There was no jolt or warning whatsoever we head a popping sound while the vehicle was parked and the headrest shot forward with extreme force.

Driver side active head restraint popped open. The air bag did not deploy but the plastic tabs holding it together broke inside.

The passenger right side sliding door locking mechanism has failed. It makes a very loud rattling / ratcheting sound when the door closes automatically. No warning lamps or messages indicating a failure. Date first noticed was June 22, 2022. The problem was reproduced and confirmed by an independent service center. We have been told the local Chrysler Dealer is backed up for months due to lack of Service Staff. The concern is for the safety of passengers in that the lock is not working properly and the door could open or possibly jam in an accident situation. We have been informed by others in the community that the Dealer has been known to confiscate vehicles that have recalls that they do not have parts or people to repair. Vehicles are kept behind a locked fence. This seems illegal. This vehicle is needed and can't be given up or seized by a dealer. No loaner vehicles.

Our transmission pump seized while driving on a highway. We couldn’t get out of gear and we’re stuck doing 20mph till we got home.

Front passenger active head restraint (headrest) activated without a collision event.