2016 CHRYSLER TOWN AND COUNTRY Complaints

The headrest on the passenger side burst open. From what I’m reading online due to a faulty plastic part from Chrysler. I was not in any accident. It burst on its own.

1) Check engine light appears and engine loses power when going up inclines on highway (bridge, hill, etc.) Cruise control shuts off involuntarily and even if you push the gas pedal to the floor, the vehicle decelerates. This causes a safety issue every time as cars in other lanes are swerving around me as I haven't enough power to adequately climb the hill. Dealer service dept says it's most likely a camshaft issue, based on their diagnostic code P0369. This started happening @ 65,000 miles - ridiculously early for such a major engine repair. My own mechanic says this is a known issue with Chrysler Town & Country, yet FCA refuses to stand behind their product. 2) Blind spot sensor failed @ 30,000 miles - also a known issue. Dealer tech said it's not worth the $800 repair because it will go out in another 30,000 due to poor design (sensor gets caked with mud/grime over time due to nonsensical placement), making this safety option useless. Vehicle is available for inspection of both items upon request.

The gas-cap warning lamp came on but there was no issue with the gas cap upon inspection. Within two days, the transmission started slipping sporadically between gears as the van accelerated between 10-35 mph and there was a high-pitched whir from 0-40 mph. Shortly after, the gears would not engage after stopping at a light and the van was unable to move forward (as if it was in neutral.) We shut off the engine, let it cool down, and then restarted it. We were able to get to an independent service center who inspected the vehicle and indicated that it was likely the transmission pump which was recalled in August 2016. (S44) Not sure why Chrysler excluded my vehicle from this recall but it was extremely dangerous for the car to stop moving forward while driving especially on a busy county highway. Vehicle is now at dealer who will not repair it as a recall because my vehicle VIN was not originally included in the recall. Am the original owner of vehicle.

The contact owns a 2016 Chrysler Town and Country. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with the check engine warning light illuminated. The vehicle was towed to the dealer, where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but confirmed that the VIN was not included in NHTSA Campaign Number: 16V461000 (Power Train). The failure mileage was approximately 93,000.

When driving experienced transmission slippage. Looked up vehicle and found safety recall S44 which applies to chrysler town and country 2015 to 2016. My vehicle has engine sales code ERB and transaxle sales code DG2 but is not showing up as being recalled based off my VIN. How do I fix it so that my vehicle is repaired based off of this recall when obviously the same part that is being recalled is installed in my vehicle?

Actuator for driver side sliding door lock making loud noise when operating which will lead to failure

With no warning the driver side rear door became unusable. It is frozen in the lock position and cannot be unlocked by the key fob, remote button, or manually. This is a dangerous situation should there be an accident or some other incident where someone needs to exit the vehicle quickly. There have been numerous complaints about this exact situation with this particular year and model. Why has there not been a recall?

The drivers sliding door is stuck locked/closed. A toddler was stuck in her car seat since I was not able to open the door. This could be a huge safety issue if in an accident or adult unable to help her get out through window.

Without warning Ignition Turned off WHILE driving and in motion. Was slowing to get ready to make a turn onto another adjacent road loss of power steering and the stall nearly resulting in Auto accident Luckily my 3 children were not present in the van at the time no warning lights no check engine lamp just sudden failure and shutoff of the vehicle

When I was driving my children to daycare the car suddenly lost power and was unable to drive over 20 mph. Fortunately, it was early in the morning and the road I usually travel was not as busy as it is later in the day. The RPMs were jumping and the car was jerking around. Luckily, I was able to pull into a residential area and call for a tow. No warning lights came on in the vehicle and I was traveling on a main road with a speed limit of 50 MPH when the problem occurred. I had the transmission replaced and the mechanic said this is a very common problem with the 2016 Town and Country and upon further inspection I read that over 20,000 of these make and model vehicles were recalled for the same exact type of transmission failure. I doubt my mechanic has the old transmission still in his possession but I have receipts of what exactly was repaired.