2016 CHRYSLER TOWN AND COUNTRY Complaints

The contact owns a 2016 Chrysler Town and Country. The contact stated while driving approximately 30 MPH, the vehicle inadvertently down shifted to first gear. The contact stated that the vehicle failed to shift 3rd or 4th gear. The contact stated that after the vehicle down shifted, the check engine warning light illuminated. The contact stated that he quickly pulled the vehicle off the roadway. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission needed to be replaced. The vehicle was repaired. Additionally, the contact stated that the passenger’s side sliding door failed to open as needed. The vehicle was taken to the dealer where it was diagnosed that the actuator failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The dealer and manufacturer were notified of the failure and the contact was informed that the VIN was not included in a recall. The failure mileage was approximately 138,000.

SLIDING DOORS CANNOT BE UNLOCKED MANUALY. THIS IS DANGEROUS AS IF PRSON NEEDE TO EXIT IN EMERGENCY THEY CANT.

The contact owns a 2016 Chrysler Town and Country. The contact stated that while attempting to strap the car seat into the 3rd row seat belt, the buckle failed to attach. The contact stated that an internal piece was missing. The dealer was notified of the failure and the contact was informed that there was no recall on the VIN and there was no warranty on the vehicle. The contact was advised to purchase the parts for the repair. The manufacturer was not notified of the failure. The failure mileage was approximately 113,000

Cylinder 3 missfire Loss of hydraulic pump prime. Line pressure low. LC pressure switch rationality. Yes it's available for inspection. Unknown if reproduced by dealer or other Unknown if inspected by manufacturer or other. The check engine light came on a little after 90k miles, at which time it was out of warranty, the mechanic said it had a weak cylinder and the motor needed to be replaced or rebuilt, but it was still drivable. The van would start shaking and loses power under moderate acceleration (like getting on interstate) and begin dinging but eventually gain power back. Around 119k miles, the van made a loud Squealing sound and started loosing speed very quickly in the middle of traffic. I put the car in park and back in drive to see if I could get it out of the road. It then started to roll backwards I barely pushed the gas and it revved up to 6000 RPM and then jerked and quickly accelerated forward. If a car would have been close enough I would have hit them while rolling backwards and when it accelerated forward. Upon inspection, the faults listed above came up. The van is no longer drivable but still starts.

WE WERE GETTING BACK INTO THE VEHICLE AND THE PASSENGER HEAD REST ACTIVATED AND POPPED OUT

Engine needed to be replaced 1 year ago. Transmission began skipping and losing pressure and now needs to be rebuilt

The passenger side sliding door will not open. The lock became stuck in the locked position and it will not unlock. It cannot be unlocked by hand, the unlock button inside the van, or with the key fob. This is dangerous because nobody can get out through that door in the case of an emergency.

The contact owns a 2016 Chrysler Town and Country. The contact stated that while driving at various speeds, the vehicle would hesitate while in first gear before jumping into the next gear without warning. In addition, the contact also stated that an abnormal grinding sound would emit from the vehicle without warning. The contact took the vehicle to an independent mechanic who informed him that the transaxle oil pump was defective and needed to be replaced. The contact was then notified of NHTSA Campaign Number: 16V461000 (Power Train) which the mechanic linked to the failure. The manufacturer was notified of the failure and informed him that the vehicle was not included in the recall. The vehicle had yet to be repaired. The failure mileage was approximately 118,000.

The transmission fails. When this happens the call stalls or jerks while driving. This was seen by my local mechanic for the pump and the transmission is now being serviced by another independent repair shop. When the issue originally happens there were many lights that went off. once the pump was replaced a few months later we got the check engine light where we found major damage to the transmission (torque converter, solenoid block, and Drum).

The contact owns a 2016 Chrysler Town and Country. The contact stated that the passenger side sliding door emits a buzzing noise. The contact had not taken the vehicle to the dealer. The vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 160,000.