2015 CHRYSLER TOWN AND COUNTRY Complaints

OVER THE COURSE OF HAVING THE VEHICLE FOR THE PAST 3 YEARS. WE HAVE HAD A NUMBER OF ODD OCCURRENCES WHERE WHEN DRIVING THE VAN IT HAS A HARD TIME SHIFTING WHILE CLIMBING A HILL, WHEN PULLING AWAY QUICKLY FROM A STOPPED POSITION OR WHEN COMING TO A STOP. THE ISSUE IS ALWAYS WHEN THE TRANSMISSION IS SHIFTING. WE HAVE HAD IT LOOKED AT BUT THEY COULD NOT REPLICATE THE ISSUE, UNTIL. WHEN DRIVING TO THE GROCERY STORE THE VAN WOULD NOT GO INTO GEAR WHILE TRYING TO LEAVE THE PARKING LOT ONTO A MAJOR CITY HIGHWAY. THE VAN JERKED AND SHOOK AND THEN REVVED VERY LOUDLY GETTING TO ALMOST 8000 RPMS. THE CAR THEN LURCHED FORWARD ALMOST CAUSING US TO COLLIDE INTO TRAFFIC. AFTER THIS INSTANCE WE DECIDED A TO CALL THE ISSUE IN. UPON OUR INITIAL CALL, THE WARRANTY WAS EXPIRED AND THEY WOULD NOT BE ABLE TO DO ANY REPAIRS UNDER THE WARRANTY. WHEN SEARCHING FOR RECALLS WHILE NONE SHOWED FOR OUR PARTICULAR VIN, MANY OTHERS HAVE HAD THIS SAME ISSUE. GIVEN THE NATURE OF THE ISSUE WE CAN CONFIRM THAT CAUSE OF THE ISSUE IS LOSING HYDRAULIC PRESSURE. THIS FAULTY COMPONENT NEARLY COST THE LIVES OF MY 5 FAMILY MEMBERS AS WELL AS OTHER THAT COULD HAVE BEEN INJURED.

MY ENGINE NEEDS TO BE REPLACE. THE DEALER SAYS THE UPPER ROD HAS DAMAGED THE ENGINE AND THE ENGINE NEEDS TO BE REPLACE ($5200.00). ALSO, THE ACTUATOR IN THE RIGHT SLIDING DOOR HAD TO BE REPLACED.

I'VE HAD TO HAVE MAJOR WORK DONE TO MY ENGINE AND TRANSMISSION. BUT THE ELECTRICAL PROBLEMS ARE NEVER ENDING. MOST OF THE ELECTRIC INSIDE OF MY CAR HARDLY WORKS. OUR POWER DOORS HAVE CLOSED ON MY KIDS SEVERAL TIMES, THE CAR HAS LOCKED US IN WHILE THE ALARM WAS GOING OFF AND WE COULDN'T GET OUT, IT'S BEEN STUCK ON AND WOULDN'T TURN OFF, THE TRANSMISSION IS CONSTANTLY SLIPPING, THE WINDOWS OPEN AND CLOSE THEMSELVES, MANY TIMES I'VE COME OUT OF THE STORE AND THE ELECTRIC SLIDING DOOR WAS OPEN WHEN IT WASN'T LEFT OPEN, LOCKS LOCK THEMSELVES, CAR ALARM GOES OFF WHILE CARS IN DRIVE AND IN PARK, CAR HESITATES TO GO AND I COULD GO ON AND ON. THIS CAR IS ONLY FIVE YEARS OLD !!!!

TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED WHILE DRIVING 70 MPH, THE INSTRUMENT PANEL AND THE DISPLAY SCREEN WENT BLANK. THE CONTACT THEN STATED THAT THE VEHICLE WOULD THEN SEIZE IN PARK, NOT ALLOWING THE GEAR SHIFTER TO SHIFT GEARS. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO CAROLINA CHRYSLER DODGE JEEP RAM (1001 HALSTEAD BLVD, ELIZABETH CITY, NC 27909) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUSE BOX NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND REFERRED THE CONTACT BACK TO A LOCAL DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

A 2015 CHRYSLER TOWN AND COUNTRY VAN FROM MIAMI, FLORIDA DRIVEN ONLY IN NON-SALT, SNOW CONDITIONS OF FLORIDA HAS TOTAL CORROSION OF STRUT TOWER AND STRUT ACCESSORIES TO THE POINT THAT STRUT IS NOT CONNECTED DUE TO THE CORROSION AND PERFORATION OF STRUT TOWER CONNECTION POINTS. CONTACT CHRYSLER HAVING PRE-PURCHASED A LIFETIME MAXIMUM CARE GUARANTEE FOR REPLACEMENT AND CORRECTION. CHRYSLER WILL NOT HONOR GUARANTEE REPLACEMENT CLAIMING THAT GUARANTEE IS NOT EXTENDED TO RUST. CLAIMANT CLAIMS THAT THE EXTENSIVE LEVEL OF CORROSION FOR A CARE FROM THE STATE OF FLORIDA WITH THAT LEVEL OF CORROSION IS A MANUFACTURER DEFECT DIRECTLY RELATED TO THE DESIGN OR MANUFACTURER DEFECT FOR THE CORROSION RESISTANT FINISH APPLIED TO THE STRUT TOWER OR DESIGN OF THE STRUT TOWER THAT PONDS OR CAPTURES WATER WITH WAY TO EFFECTIVELY DRAIN THE TOWER LEADING TO CORROSION ON A COMPROMISED SURFACE TREATMENT THAT CREATES A LIFE SAFETY HAZARD FROM THE CORROSION OF PREFORMATION OF STRUT TOWER CONNECTION POINTS ON A VEHICLE THAT IS LESS THAN FIVE YEARS OLD. WITH CHRYSLER NOT TAKING RESPONSIBILITY FOR THE CORRECTION OR REPLACEMENT OF THE DEFECTIVE COMPONENTS. COST OF REPAIR AT CHRYSLER DEALERSHIP IS $1,800.00.

MY VAN IS SHAKING WHEN I STOP AND STALLS OUT WHEN I STOP. IT ALSO SHIFTS POORLY (JUMPS WHEN SHIFTING). I TOOK IT TO MEDINA AUTO MALL WHO SAID THE TRANSMISSION NEEDS REPLACED. IT ONLY HAS 55,000 MILES ON IT. I NOTICED THERE IS AN ACTIVE RECALL FOR POWER TRAN ON THE ONES MADE RIGHT BEFORE (OR AFTER, I CAN'T REMEMBER EXACTLY WHICH WAY IT WAS) MY VAN WAS MADE WHICH IS VERY FRUSTRATING. I SHOULD NOT HAVE A TO REPLACE A TRANSMISSION ON A VAN I JUST PURCHASED 2 YEARS AGO THAT I HAVE TAKEN GREAT CARE OF AND HAS LOW MILES ON IT. I PAID 21,000 FOR THIS VEHICLE AND IT IS DISTURBING THAT THEY ARE TELLING ME THE TRANSMISSION IS BAD. I HAVE 3 CHILDREN AND IT IS DANGEROUS TO BE DRIVING THEM AROUND IN THIS VEHICLE. UNFORTUNATELY, WE ARE UNSURE WHAT TO DO RIGHT NOW AS WE DON'T HAVE THE FUNDS TO PUT THAT MUCH MONEY INTO IT. I PUT A DATE AS TO WHEN IT LAST HAPPENED BUT IT HAS HAPPENED MANY TIMES.

THE HEADREST OPENED WITHOUT WARNING OR COLLISION WHILE DRIVING DOWN THE HIGHWAY. DRIVING AT ABOUT 45 MPH WHILE SLOWING DOWN GOING OVER RUMBLE STRIPS. THE PLASTIC HOUSING THAT HOLDS THE BAR WHICH HOLD THE HEADREST DOWN HAD BROKEN. THE BAR IS STILL HEALD BY TWO TEETH.

PASSENGER SIDE SLIDING DOOR IS BUZZING, WHEN OPENING PASSENGER FRONT DOOR AND VARIOUS OTHER TIMES.

I'VE REPLACED THE BATTERY 3 TIMES IN THE PAST 8 MONTHS. THIS LAST TIME THE BATTERY ALMOST EXPLODED BECAUSE OF THE DRAW ON IT. MY MECHANIC SAYS THERE'S NOTHING WRONG WITH THE VAN AND THE PARTS STORE SAYS THERE'S NOTHING WRONG WITH ANY OF THE 3 BATTERIES THEY SOLD ME. IVE GONE ON LINE AND OTHER PEOPLE COMPLAIN OF A PARASITIC BATTERY DRAIN.. MY VEHICLE WAS IN MY DRIVEWAY EACH TIME WHEN THE BATTERY WAS FOUND DEAD.

WHILE PARKED, ENGINE NOT RUNNING AND UN-OCCUPIED, THE FRONT PASSENGER HEAD REST DEPLOYED. INTERNAL PARKS WERE OBSERVED TO BE BROKEN AND UNABLE TO RETURN THE HEAD REST TO IT'S CLOSED POSITION