2016 CHRYSLER TOWN AND COUNTRY Complaints

The contact owns a 2016 Chrysler Town & Country. The contact stated that while driving approximately 45-50 MPH, the check engine warning light illuminated. The contact also stated that the headlights became significantly dim; additionally, the taillights failed to work as designed. The vehicle was taken to a Pep Boys to be diagnosed. The contact was informed that the transmission failed and needed to be replaced. Then, the vehicle was taken to an independent transmission specialist who diagnosed that the transmission torque converter needed to be replaced. The vehicle was taken to the dealer who diagnosed that the entire transmission needed to be replaced. The contact referenced NHTSA Campaign Number: 16V461000 (Power Train). The manufacturer was notified of the failure and informed the contact that they would cover the labor for the transmission replacement. The vehicle was not yet repaired. The failure mileage was approximately 74,000.

It has happened twice now the my 2016 town and country has turned off out of no where. The first time i was just getting off the freeway and the whole car lost power in Strang way and the string wheel locked up.

The number 2 cylinder lost compress and is not functioning/firing with the other 5 cylinders. The engine issue makes the car shake and shudder while driving (similar to having a flat tire). The car is at the dealer now for diagnosis and potential repairs. Pentastar V6 motor that had similar problems in the past.

The oil filter adapter housing is plastic and was leaking oil. The leak was so much that there was burning oil smell in the cabin while driving. The oil leak could potentially reach the exhaust manifold causing a vehicle fire. I was able to replace the faulty oil filter housing unit with a non-plastic unit. This is a well known issue with the Chrysler products that have the pentastar engines.

Ignition Switch. The switch moves somtimes out of run postion, turning off the engine, spesially when the engine is worm. ( I found this information in my Hayes Repair Manual where they also says it has a recall since 2015) Dealer claimed it was a computor glitch. Only the dealer ship. The Techs could could not get a clear signal that's why they said it was a computor glitch. But I think they know more because they said it might be the ignition switch. When I asked they if the had one they said no because they are waiting for parts from China....

Driver side sliding door cannot be opened either remotely or manually, Something is non-functional inside the door. In order to exit the vehicle, people must climb over to the front seat or across the vehicle to the passenger side sliding door. If this were to happen on the passenger side, the only way out is through the front doors. This must be a design issue as the vehicle has NOT been in any accident--people in the rear seats are at risk if they need to exit quickly. Previously told by a mechanic shop, this was an actuator problem. Chrysler has now extended the warranty on the actuator, but now they say it is a latch issue not covered by the extended warranty, and want $1100 to repair it. Latch, actuator, or whatever reason, no vehicle door should ever get into this type of mode. I have now spent $320 on two different analyses over the past 2-1/2 years.I will not pay $1100 for something that Chrysler should be responsible for.

Pump Failure in Transmission. Transmission Pump locked up and stalled vehicle in road locked up wheels

During highway travel noticed vibration in steering wheel. inspected tires and noticed tire GOODYEAR VIVA3 225/65R17 (PJ2Y LDHR) shows side belt bubble. Concerned that tire may ruptured during highspeed travel. Request NTSB review manufacturers design for sidewall construction and or broadcast recall on tire type with deficiency sidewall concerns.

Back sliding door inoperable, dealership sold the vehicle this way, neglected to disclose the issue. When we noticed we refused the sale, dealership added to the sale contract that it would be fixed before delivery, vehicle was not fixed before delivery after several attempts, and a third party off site company attempted to fix the issue. Dealership had the vehicle for 36 days before coming to a temporary fix, door still has issues opening and closing. Sometimes won’t open at all or just close instantly after opening pinching/crushing anyone who isn’t fast enough to get out of the way in the door. Door has also come completely off the track at one point. The door will not stop if it starts to close, it will slide closed into you or a child, the censors do not work as designed apparently. I sincerely hope for a fix as I am terrified of my children being trapped in emergency situation, or in general entry exit of vehicle.

Passenger sliding door does not lock, manually nor remotely. There lock actuator is completely malfunctioned.