1992 CHRYSLER TOWN AND COUNTRY Complaints

THE SERPENTINE BELT FALLS OFF OF MY 1992 CHRYSLER TOWN AND COUNTRY WHENEVER I GO THROUGH A PUDDLE... NO MATTER HOW FAST OR SLOW I GO. WHEN THE BELT COMES OFF EVERYTHING GOES, INCLUDING THE POWERSTEERING-NOT A GOOD THING WHEN ITS RAINING AND THE ROADS ARE ALREADY SLICK. I CALLED MY LOCAL CHRYSLER DEALER AND WAS TOLD THAT THOUGH THERE IS A FIX FOR NEWER VEHICLES THEY DON'T MAKE ONE FOR MINE. I'VE TRIED REPLACING THE BELT, THE PULLEYS, THE TENSIONER, AND NOTHING HELPS. *TR

TL*THE CONTACT OWNS A 1992 CHRYSLER TOWN AND COUNTRY. THE CONTACT IS EXPERIENCING FAILURE WITH THE BENDIX-10 ANTILOCK BRAKE SYSTEM ON HIS VEHICLE. IN 1997, HIS VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 96V099000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK). THE PUMP MOTOR ASSEMBLY WAS GIVEN A LIFETIME WARRANTY AT THAT TIME. THE FAILURES HAVE RESURFACED AND CHRYSLER STATED THAT THE BRAKES WERE PREVIOUSLY REPLACED AND THERE WAS NO LIFETIME WARRANTY; THEREFORE, THEY WOULD NOT RE-HONOR THE RECALL. THE FAILURE MILEAGE WAS 149,000.

TL*THE CONTACT OWNS A 1992 CHRYSLER TOWN AND COUNTRY. THE ABS LIGHT ILLUMINATED. THE BRAKES BECAME VERY STIFF AND THE BRAKE PEDAL HAD TO BE DEPRESSED DOWN TO THE FLOOR. THE VEHICLE WAS REPAIRED, BUT, IMMEDIATELY AFTERWARDS, THE ABS LIGHT ILLUMINATED AGAIN. THE BRAKES WERE WORKING PROPERLY. IN MAY OF 2007, THE BRAKES BECAME DIFFICULT TO DEPRESS AGAIN, WHICH MADE IT NEARLY IMPOSSIBLE TO STOP THE VEHICLE. NHTSA CAMPAIGN ID NUMBER 96V099000 (SERVICE BRAKES:HYDRAULIC: ANTILOCK) WAS REFERENCED. THE POWERTRAIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 230,000 AND FAILURE MILEAGE WAS 219,000.

I OWN A 1992 CHRYSLER WITH ANTI-LOCK BRAKES COVERED BY NHTSA CAMPAIGN ID 96V099000. IT HAS 93,000 MILES & CHRYSLER HAS REFUSED TO PAY FOR COVERED REPAIRS UNDER THE ABOVE LISTED CAMPAIGN. THE VEHICLE HAS BEEN OUT OF SERVICE NUMEROUS TIMES FOR BRAKE PROBLEMS & THEY HAVE REFUSED TO COVER THE LAST REPAIR FOR APPROX $500. ACCORDING TO YOUR ODI LISTING, ALL ABS COMPONENTS ARE COVERED TO 100,000 MILES. THE SERVICING DEALER HAS TOLD ME & THE CHRYSLER CONSUMER REPRESENTATIVE THAT THE REPAIR SHOULD BE COVERED & WAS COVERED BY THEM AT ONE TIME, BUT THEY HAVE REFUSED TO COVER THE REPLACEMENT OF THE ABS ACTUATOR ON MY VEHICLE. THE CHRYSLER REF# FOR MY INQUIRY TO THEM IS 15951884. *JB

THE ABS ON MY 1992 CHRYSLER TOWN & COUNTRY FAILED AUGUST 2006. OUR MECHANIC ADVISED MY HUSBAND THAT THE ABS PUMP MOTOR ASSEMBLY AND BRAKE ACTUATOR PISTON ASSEMBLY HAD FAILED, BUT THAT HE BELIEVED THAT THE ABS ON THE VEHICLE WAS COVERED BY A LIFETIME WARRANTY DUE TO A RECALL. HOWEVER, CHRYSLER AT FIRST LIED TO US THAT THERE WAS NO RECALL. AFTER PAYING OVER A $1,000 TO HAVE THE REPAIR DONE, THE PARTS FAILED A SECOND TIME. THIS TIME, MY HUSBAND WENT TO THE NHTSA WEBSITE AND FOUND THAT THERE WAS IN FACT A RECALL~96V099000~ FOR THIS PROBLEM. HE CALLED DAIMLER-CHRYSLER TODAY AT 1-800-853-1403. HE WAS TOLD THIS TIME THAT 'YES, THERE WAS A RECALL, BUT THAT THE INFORMATION ON YOUR WEBSITE WAS IN ERROR AND THAT THERE WAS NO LIFETIME COVERAGE.' MY HUSBAND THEN CONTACTED THE MECHANIC AND OBTAINED AN ALLDATA REPORT THAT CONTAINED THE CHRYSLER SERVICE BULLETIN #685. THE SERVICE BULLETIN NOT ONLY HAS INFORMATION THAT SHOWS HOW TO DIAGNOSE AND REPAIR THE DEFECTIVE PARTS, BUT IT ALSO HAD A LETTER THAT CHRYSLER SUPPOSEDLY SENT TO ALL VEHICLE OWNERS. THIS LETTER STATES IN PART, "IF PROBLEMS WITH THESE COMPONENTS ARE FOUND AT ANY TIME DURING THE ENTIRE LIFE OF YOUR VEHICLE, CHRYSLER WILL REPLACE THESE COMPONENTS FREE OF CHARGE." MY HUSBAND CALLED DAIMLER-CHRYSLER A SECOND TIME AT THE ABOVE NUMBER AND EVEN AFTER READING THE LETTER TO THE CUSTOMER SERVICE REPRESENTATIVE CONTAINED IN CHRYSLER'S OWN BULLETIN #685, HE WAS TOLD THAT DAIMLER-CHRYSLER HAD NO OBLIGATION WHATSOEVER TO MAKE THE REQUIRED REPAIRS AS THERE WAS NO LIFETIME COVERAGE. IT WAS AGAIN SUGGESTED BY CHRYSLER THAT YOUR AGENCY ERRED IN STATING THAT THERE IS LIFETIME COVERAGE AND THAT MY HUSBAND COULD NOT BE READING THE LETTER IN THE BULLETIN CORRECTLY AND REFUSED TO HONOR THE LIFETIME COVERAGE PROVISIONS IN YOUR RECALL. *NM

CONSUMER WAS CHARGED FOR A RECALL ITEM ON 1992 TOWN AND COUNTRY. *KB THE DEALER DID NOT HAVE THE PARTS AVAILABLE TO REPAIR THE ABS RECALL (96V099000 ). THE PART WAS ORDERED AND THE CONSUMER WAS CHARGED $75. THE PART WAS SCHEDULED TO ARRIVE JULY 1, 2006 BUT TO DATE THE PART HAS NOT ARRIVED. *NM

CONTINUING ABS FAILURE, I HAVE HAD THE ABS REPAIRED SEVERAL TIMES UNDER WARRANTY, BUT THE ABS SYSTEM KEEPS FAILING. NOW MUSIC CITY DODGE IS TELLING ME THERE IS CONTAMINATION IN THE SYSTEM AND EVERY THING IN THE BRAKE SYSTEM NEEDS TO BE REPLACED TO THE TUNE OF $3000.00. I CAN'T SEE HOW THIS IS CORRECT CONSIDERING THEY ARE THE ONLY ONES WHO HAVE WORKED ON THE BRAKES.*JB

RECALL CAMPAIGN 97V079000 CONCERNING LIFTGATE SUPPORT BRACKET. OWNER TOOK VEHICLE TO THE DEALER FOR RECALL REPAIRS, AND HAD THE WORK DONE. HOWEVER, THE DEFECT HAD NOT BEEN REPAIRED PROPERLY. VEHICLE WAS BACK TO THE DEALER ON THREE OCCASIONS . THEY INSTALLED THE SCREWS TO HOLD IT ON, AND THE SCREWS KEPT FALLING OUT.*AK

VEHICLE HAD NO BRAKES. DEALER STATED THE WIRING HARNESS BURNED, AND THEY COULD NOT REPAIR THE VEHICLE. MANUFACTURER INSISTED THAT CONSUMER SHOULD COVER THE COST TO REPAIR THE HARNESS IN ORDER TO DETERMINE THE DEFECTIVENESS OF THE BRAKES PUMP MOTOR. *AK

THE MAIN SERPENTINE BELT OF OUR 1992 CHRYSLER TOWN & COUNTRY FLIES OFF WHEN YOUR DRIVING WHEN THERE IS A LITTLE WATER OR SNOW ON THE ROAD WHILE DRIVING DOWN THE ROAD. WHEN THIS HAPPENS--DRIVING BECOMES VERY DIFFICULT (NO POWER STEERING AVAILABLE THEN). IT TAKES A WHILE TO GET IT FIXED. I'VE BEEN STRANDED QUITE A FEW TIMES BECAUSE OF THIS PROBLEM. I HAVE A FRIEND WITH THE SAME KIND OF VAN AND HAS THE SAME PROBLEM. *NM