2016 CHRYSLER TOWN AND COUNTRY Complaints

This summer our driver’s side sliding door stopped working. It will not open manually or with the buttons in the car or on the remote. Around the same time, the lock on the passenger side sliding door started to buzz every time it unlocked. This weekend, the passenger side sliding door became stuck closed as well. Neither door is functional. I have a child in a 5 point harness that must be in one of the middle seats. It is very difficult to get her in and out. In the case of an emergency, we would be struggling to get the 4 kids out of the back. I see that you are doing an investigation, so I wanted to be sure and report the problem. We have not pursued a repair yet as it is not in our budget.

Likely transmission pump failure or torque converter failure. Mileage is approximately 69,000. This is the second failure with same symptoms. Transmission slips out of gear, whines, clicks. Whining goes away when placed in neutral. After transmission slipped check engine light came on, no prior indication this was going to occur. Safety jeopardized on this occassion as we were pulling out of driveway located on blind curve when transmission failed. No collision occurred, but no action could've been taken to avoid collision if a vehicle come around curve. Was towed to Moore Ford Hartford Kentucky where the first repair was made. There was a known recall on 2015-2016 chrysler town and country for this problem. Dates of Manufacture: JUL 30, 2015 to APR 17, 2016 Manufacturer Recall Number: S44 NHTSA Campaign ID: 16V461000 Unsure if this unit was included in recall, but with this being second failure during our ownership I believe it deserve attention.

The passenger sliding door actuator makes a loud buzzing sound when the doors are locked/unlocked with a key or the door lock. Multiple forums have stated that they are having the same issue in the Town and Country and Dodge Caravans.

Greetings, My name is [XXX], age 27. I am a young single mother of two children, and as I felt like I was truly blessed to get any car that would be reliable to take me to work. Unfortunately, I was leased a 2016 Chrysler Town Country vehicle, as I still owe $11,000 after making monthly payments of $367.00 since May 13th, 2021., with a $4,200 payment down. What I thought was a blessing for my situation, but in reality it was a predatorial loan in disguises from The Contra Costa County, public Auto Auction. As I only had this car for 5 months, I am now seeming to be extremely frustrated that I am being charged $500.00 to get my car serviced, as Chrysler Dealership is the only reliable source to service this vehicle due to the complication of their being a specific machine to add transmission fluid into the transmission. There is a check engine light exact for my transmission sensors, but it actually needs to be changed immediately. Due to my financial hardship that COIVD has caused me as a young single mother, I am unable to pay for this unknown excessive charge for the proper service. This is causing a huge delay within trying to get this problem fixed before the transmission ends up blowing out on me. I was also informed that I would not be eligible to get a rental in return for the amount of days that It will take to get an appointment at a Chrysler Dealership. Please have a supervisor contact me immediately regarding this concern, this is causing a serious matter. My contact information is as listed below: [XXX] Thank you in advance for your time, and consideration regarding this unfortunate disaster of getting this specific car without knowing exactly what programs I would run into in the near future. Contact Me As Soon As Possible Regarding Any Updated Information Regarding This Matter. Best Regards, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The contact owns a 2016 Chrysler Town & Country. The contact stated occasionally the rear passenger’s side sliding door failed to open or close in higher temperatures. The contact stated that the overhead light was illuminated. The contact took the vehicle to the local dealer however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 56,000. The VIN was not available.

The contact owns a 2016 Chrysler Town & Country. The contact stated that the rear passenger’s side sliding door would not open and the rear driver’s side sliding door was making a grinding sound. The vehicle was taken to the dealer and diagnosed with door axle failure. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact there was no recall associated with the VIN. The failure mileage was approximately 115,500.

Sliding door locks quit working got stuck. Manuel and power door locks stuck unable to lock or unlock sliding doors. trapped in back of car. DANGEROUS!!!!

The driver side rear sliding door has stopped working. You cannot get it to open manually or through the push of a button. We have tried pushing the button beside the door panel itself, pushing the button in the front by the windshield (where the buttons for the other doors are located and working fine), tried opening it manually from within the vehicle, and manually from outside of the vehicle. It will not budge.

The sliding door lock actuators are faulty and will not allow the door to open even manually. This is a huge issue in the event of an emergency to get children out of the back of the car.

I was in my car's passenger seat and my partner was driving when the passenger head rest deployed. We were not in an accident and were traveling slowly in traffic. Had I not been leaning forward my neck may have been injured. I called the dealer and am taking the van in Monday. There were no warning systems activated