2014 CHRYSLER TOWN AND COUNTRY Complaints

THE HEADREST ON THE DRIVERS SIDE DEPLOYED WHILE DRIVING ON A SMOOTH ROAD AND DISORIENTED ME FOR A FEW SECONDS. THE STREET IS CURVY AND IS ON A CAUSEWAY. I DRIVE IT EVERYDAY AT A SPEED LIMIT OF 45.

I'VE LISTED A DATE BELOW I DON'T RECALL THE EXACT DATE, DON'T RECALL THE EXACT MILEAGE, OR THE EXACT SPEED EVERYTHING LISTED HEREIN IS APPROXIMATE, IF IT HAD HAPPENED ALL DAY EVERYDAY THEN I COULD'VE REMEMBERED, BUT THE FOLLOWING HAS HAPPENED ON MULTIPLE OCCASIONS BOTH IN WINTER AND IN SUMMER. 1. VEHICLE HAS STOPPED ON ME WHILE DRIVING MULTIPLE TIMES, DOESN'T OTHERWISE SEEM TO DRIVE ROUGH, IT HAS ALSO STALLED ON ME WHILE DRIVING AND I MAKE "Y" TURNS OR AM DRIVING AND STOP AT A STOP SIGN. I PUT THE VAN BACK IN PARK, AND IT WILL START BACK UP. IT DOESN'T HAPPEN WHILE THE CAR IS IN PARK. SOMETIMES THERE IS A BURNING SMELL THAT IS SIMILAR TO THE SMELL OF AN AIRPLANE. 2. TICKING NOISE WHEN I START AND CONTINUES WHILE I'M DRIVING AND INCREASES AS I ACCELERATE. 3. HEAT AND A/C WILL TURN ON, ON ITS OWN, TURNS ON THE REAR FIRST, AND THEN THE FRONT SEATS AFTER, I CAN TURN IT OFF AND IT WILL REPEAT THE PROCESS (I'VE ACTUALLY RECORDED IT HAPPENING). 4. LEFT PASSENGER DOOR CLOSES ON ITS OWN, WON'T STAY OPEN, CLICKING NOISE EVEN IF IT'S CLOSED. 5. INTERIOR LIGHTS AND RADIO WILL FLICKER AND GO DIM THEN BRIGHT (AS IF SWITCHING FROM NIGHT TO DAYTIME THROUGHOUT THE WHOLE TIME I'M DRIVING FREQUENTLY HAPPENS).

MY VEHICLE RANDOMLY SHUT OFF WHILE DRIVING. IT HAPPENED 15 TIMES OVER THE PAST YEAR CREATING EXTREMELY DANGEROUS SITUATIONS. BECAUSE IT WAS NOT THROWING ANY CODES, AND WOULD NOT REPLICATE OFTEN, IT WAS HARD TO DIAGNOSE UNTIL I DEVELOPED AN ISSUE WITH STARTING THE CAR, ALMOST A YEAR LATER. THE WIN MODULE WAS BAD. I NOW KNOW THAT EARLIER MODEL YEAR'S HAD A RECALL FOR THIS EXACT ISSUE. I FIND IT CURIOUS THAT THE BAD WIN MODULE WOULD OCCUR RANDOMLY FOR MY MODEL YEAR WITHOUT A COLLECTION OF OCCURANCES.

WHILE PARKED IN A PARKING LOT, BEFORE VEHICLE WAS STARTED, THE PASSENGER HEADREST EXPLODED FORWARD WITH A BANG. UPON INSPECTION, THE PLASTIC PIECE THAT IS DESIGNED TO RETAIN THE AHR DEVICE FAILED. HEADREST IS UNUSABLE.

THE REAR PASSENGER SLIDING DOOR CONTINUES TO TRY TO LATCH AFTER CLOSED, GENERALLY ONLY ON VERY HOT DAYS. THIS HAPPENS WHEN THE VEHICLE IS STATIONARY OR IN MOTION. THIS IS A WELL KNOWN PROBLEM WITH THESE VEHICLES. PLEASE READ THE COMMENTS ON THE SITE BELOW TO SEE HOW MANY PEOPLE HAVE BEEN EFFECTED BY THIS- HOW IS THIS NOT A RECALL YET?? HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-C24092_DS899542

EARLY ON/ABOUT AUGUST 27, 2020 I WENT OUT TO MY CHRYSLER T&C , PARKED OVERNIGHT IN MY HOME'S DRIVEWAY, AND DISCOVERED THAT THE FRONT PASSENGER SEAT HEADREST HAD DEPLOYED. THE VEHICLE HAD NOT BEEN INVOLVED IN ANY INCIDENTS OF SUDDEN CONTACT WITH ANY OTHER VEHICLE OR OBJECT. EXAMINATION OF THE VEHICLE EXTERIOR SHOWS ZERO EVIDENCE OF ANY CONTACT WITH ANOTHER OBJECT ON ANY OF THE OUTSIDE SURFACES. THE HEADREST WAS NOT DEPLOYED WHEN I WAS LAST IN THE VEHICLE, BUT WAS DEPLOYED WHEN I LOOKED AT IT THE NEXT MORNING. I HAVE NOT YET TAKEN THE VEHICLE TO ANY REPAIR FACILITY AND NO ONE EXCEPT ME AND MY WIFE HAVE SEEN THE PROBLEM. I AM THE SOLE PERSON TO DRIVE THIS VEHICLE. NO OTHER PERSON, INCLUDING MY WIFE, DRIVES IT. .

WHILE DRIVING THE DRIVER SIDE HEADREST DEPLOYED HITTING ME IN THE HEAD. I WAS TRAVELING AT ABOUT 40 MILES PER HOUR ON A STATE HIGHWAY.

TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE CENTER SEAT HEADREST FAILED TO REMAIN UPRIGHT, INSTEAD POINTING TOWARD THE FRONT WINDSHIELD. THE CONTACT CALLED EARNHARDT CHRYSLER DODGE JEEP RAM DEALER LOCATED AT 1521 E. DRIVERS WAY, GILBERT, AZ 85297, AND WAS INFORMED THAT THERE WAS NO RECALL ON THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL AND THAT THE WARRANTY HAD EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 115,108.

WILL NOT CRANK OR TURNOVER. WORKED FINE 9:00 PM NIGHT BEFORE. NEXT MORNING IT WILL NOT START.

DRIVERS SEAT PROBLEM. ACTIVE HEADREST RESTRAINT FAULTY THE PLASTIC RETENTION TABS HOLDING THE METAL BAR IN PLACE SPONTANEOUSLY BROKE ,THE METAL TEETH WERE STILL LOCKED DOWN ON THE BAR SHOWING IT DIDN'T DEPLOY, JUST THE PLASTIC TABS BROKE. THIS CAUSED THE HEADREST TO 'ACTIVATE' AND MOVE FORWARD. THIS IS A SAFETY ISSUE. VEHICLE WAS PARKED IN DRIVEWAY. NO INJURIES AS NO ONE IN THE CAR.