2014 CHRYSLER TOWN AND COUNTRY Complaints

MY HEADREST DEPLOYED VERY SUDDENLY WHILE I WAS DRIVING GOING ABOUT 40 MILES AN HOUR AND FOR NO REASON...MY CAR WASN'T HIT AND I DIDN'T EVEN HIT A BUMP. IT SOUNDED LIKE AN EXPLOSION AND THE HEADREST HIT THE BACK OF MY HEAD SO HARD MY CHIN HIT MY CHEST. I'M VERY LUCKY I WAS NOT KNOCKED OUT AND DIDN'T CAUSE AN ACCIDENT.*DT CONSUMER STATED SHE SOUGHT MEDICAL ATTENTION BUT STILL HAS DISCOMFORT ON HER NECK.*JB

ON MARCH 12, 2019 MY VAN BURST INTO FLAMES WHILE PARKED IN MY DRIVEWAY. THE VAN WAS A TOTAL LOSS AND MY VW WHICH WAS PARKED IN FRONT OF THE VAN WAS DEEMED TO BE A TOTAL LOSS BY THE INSURANCE COMPANY. THERE WAS ALSO EXTENSIVE DAMAGE DONE TO THE FRONT WALL OF MY HOME AND LANDSCAPING. THE VAN HAD BEEN DRIVEN LOCALLY APPROXIMATELY THREE HOURS PRIOR TO THE FIRE.*DT*JB

TRANSMISSION WENT WITH 56000 MILES, GETTING THE CAR BACK IN ALMOST 4 WEEKS. NOW CAR JUST STOPS DEAD. HAD TO TOW TO DEALER AGAIN SAME PROBLEM. SCARED TO DRIVE BECAUSE AFTER GETTING CAR BACK ENGINE 'ROLLS'. FEELS LIKE STOPPING. I STALLED YESTERDAY AT INTERSECTION AND GOT TOWED TO DEALER. THE FIXED TRANS BUT NOW I HAVE JUST STOPPING PROBLEM. LOOKING THE PROBLEM UP I FIND IT'S A PROBLEM WITH CHRYSLER. I CAN'T AFFORD TO KEEP A LEMON. PLEASE CHECK IT OUT.

THE HEADREST ACTIVE RESTRAINT SYSTEM DEPLOYED WHILE DRIVING IN TOWN. THE PLASTIC PIECE THAT HOLDS THE PIN BROKE.

ONE MORNING BEFORE WORK WHEN I STARTED THE VAN I NOTICED THE BATTERY LIGHT WAS ILLUMINATED. THE VEHICLE DROVE FINE AND AFTER WORK,THE LIGHT WAS NOT ON ANYMORE. THE VAN SAT ALL WEEKEND AND WHEN I STARTED IT UP 2 DAYS LATER THE BATTERY LIGHT WAS AGAIN ILLUMINATED. SO I SCHEDULED IT TO BE SEEN AT THE DEALERSHIP. BY THE TIME THE DEALERSHIP COULD GET ME IN, THE BATTERY LIGHT WAS NO LONGER ON. THE DEALERSHIP RAN DIAGNOSTICS AND COULD FIND NO ISSUES SO I PICKED IT UP WITH NO RESOLUTION. TODAY HAS BEEN A WEEK SINCE THE DEALERSHIP LOOKED AT THE VAN, THE BATTERY LIGHT HAS BEEN ON SOLID FOR 3 DAYS NOW AND ON MY WAY TO DRIVE IT BACK TO THE DEALERSHIP THIS MORNING, IT COMPLETELY DIED ON THE SIDE OF THE ROAD AND I HAD TO HAVE IT TOWED THE REST OF THE WAY THERE. THE VEHICLE COMPLETELY DIED WHILE DRIVING ON A STRAIGHT 35MPH ROAD. ALL POWER STEERING AND INSTRUMENTS WERE LOST AND I COULDNT EVEN PUT THE VAN IN NEUTRAL OR GET THE KEY OUT OF THE IGNITION. I AM CURRENTLY WAITING TO HEAR FROM THE DEALERSHIP AS TO WHAT THEY FOUND AS THE CAUSE.

THE REAR SLIDING DOOR MAKES A LOUD BUZZING NOISE WHEN THE DOOR LOCKS AND UNLOCKS. I'VE BEEN TOLD THAT IT IS THE ACTUATOR. IT HAPPENS EVERY SINGLE TIME THE DOOR IS LOCKED OR UNLOCKED, WETHER DRIVING OR STATIONARY.

MY WIFE AND I PURCHASED THIS VEHICLE IN FEBRUARY OF 2016. AT THAT TIME, EVERYTHING WAS FULLY FUNCTIONAL AND WORKING CORRECTLY. IT WASN'T UNTIL THE WEATHER WARMED UP (STARTED APPROXIMATELY IN APRIL OF 2016) THAT WE NOTICED THAT THE DRIVER'S SIDE PASSENGER DOOR WOULD NOT CLOSE PROPERLY, WHILE STATIONARY NOR WHILE IN MOTION AT TIMES. THIS HAPPENS ANY TIME, BUT IT PARTICULARLY HAPPENS WHEN THE WEATHER IS ABOVE 75 DEGREES. THE DOOR HAS A PROBLEM LATCHING CLOSED COMPLETELY. THE DOOR WITH MAKE A JERKING NOISE AS IF IT'S TRYING TO CLOSE, AND IT DOES NOT STOP UNTIL WE PUSH FORCEFULLY ON THE REAR OF THE DOOR TO CATCH THE LATCH. THE DOOR INDICATOR LIGHT ALSO FLASHES ON AND OFF AS THE DOOR IS ATTEMPTING TO CLOSE COMPLETELY. THIS ALSO HAPPENS SOMETIMES WHILE DRIVING. IF THERE IS THE SLIGHTEST BUMP, THE DOOR WILL START TO MAKE THE NOISE AS IF IT'S TRYING TO LATCH. THERE HAVE BEEN TIMES WHEN WE CAN SEE THE DAYLIGHT THROUGH THE DOOR BECAUSE THE DOOR ISN'T CLOSED PROPERLY. THIS STARTED OUT AS A SPORADIC ISSUE BUT IT HAS INCREASINGLY OCCURRED OVER THE YEARS. WE'VE BEEN TRYING TO FIND SOLUTIONS FOR A WHILE NOW. IT HAS BEEN WORSE THIS YEAR AND MORE DANGEROUS WITH BEING ABLE TO SEE THE DAYLIGHT/ROADWAY WHILE DRIVING IF IT'S NOT CLOSED COMPLETELY. THIS IS VERY UNSAFE FOR ANYONE. WE KNOW THAT WE ARE NOT THE ONLY FAMILY WITH THIS VEHICLE THAT ARE HAVING THESE ISSUES. WE JOINED A GROUP THREAD ON CARGURUS.COM WHERE SO MANY OTHERS ARE HAVING THIS ISSUE. THIS SHOULD BE A SAFETY RECALL. I'VE CONTACTED MOPAR/CHRYSLER AND THE ONLY RESPONSE I RECEIVED IS THAT MY VEHICLE IS NO LONGER UNDER WARRANTY AND I NEED TO PAY FULL PRICE TO HAVE THIS ISSUE FIXED. THEY DON'T EVEN KNOW WHAT THE ISSUE IS.

THE SLIDING DOOR ON THE DRIVER'S SIDE WILL SOMETIMES START OPENING AND CLOSING, AS IF IT IS ATTEMPTING TO RE-LATCH. THIS HAS HAPPENED WHEN THE CAR WAS IN MOTION AND HAD TRAVELED OVER A BUMP. THIS HAS ALSO HAPPENED WHEN THE DOOR IS CLOSING BUT DOES NOT SEEM TO BE ABLE TO LATCH PROPERLY.

THE HEADREST ACTIVE RESTRAINT SYSTEM DEPLOYED WHILE SITTING IN OUR DRIVEWAY. THE PLASTIC PIECE THAT HOLDS THE PIN BROKE.

NOTICED PASSANGER HEADREST HAD DEPLOYED ONE DAY. PLASTIC EARS THAT HOLD LATCH PIN IN PLACE HAD BROKEN. VEHICLE WAS STATIONARY, NO INJURIES.