2015 CHRYSLER TOWN AND COUNTRY Complaints

RIGHT SLIDING DOOR IS MAKING AND BUZZING SOUND THIS CAUSES AN ISSUE WITH UNLOCKINH THE DOOR.

ACTIVE HEADREAST HAS DEPLOYED DUE TO BROKEN PLASTIC MOUNT FOR RETAINING PIN. VEHICLE WAS STORED IN CARPORT WHEN MALFUNCTION OCCURRED. *TR

WHILE DRIVING AT APPROXIMATELY 25 MPH, I LOST ALL POWER TO ENGINE. NO POWER STEERING, NO BRAKES, NO ABILITY TO A ACCELERATE. I WAS ABLE TO PUT FLASHERS ON AND PULL OFF MAIN ROAD. I TURNED IGNITION OFF AND WAS ABLE IMMEDIATELY RESTART IT. TWO DAYS PRIOR, VAN WOULDN'T START AND HAD TO BE JUMP STARTED. INTERIOR LIGHTS STILL WORKED BUT NO POWER WAS GETTING TO IGNITION. *TR

ALL OF THE SUDDEN MY VAN SLIPPED AND WENT FORWARD AFTER HAVING IT LOOKED AT MY TRANSMISSION FLUID AFTER ONLY 64000 WAS COMPLETELY BLACK AND HAVE 4 BROKEN ALUMINUM PIECES IN IT. SO THAT'S GOING TO BE AN EXPENSIVE FIX. THE VAN IS A 2015. ONLY 5 YEARS OLD. IT SHOULD NOT BE HAVING THIS PROBLEM. *TR

AFTER SITTING AT A STOP AT A DRIVE THRU SERVICE, THE VEHICLE LOST ALL ABILITY TO ACCELERATE WHEN STEPPING ON THE GAS. TURNED THE CAR OFF AND REGAINED CONTROL. DROVE FOR AWHILE AND THE TRANSMISSION STARTED SLIPPING AND THEN WOULD LOSE COMPLETE ABILITY TO ACCELERATE. THE LOSS OF POWER WOULD CAUSE THE CAR TO COME TO A STANDSTILL WITH TRAFFIC HAVING TO DEAL WITH MY NON MOVING CAR IN THE MIDDLE OF TRAFFIC. ENGINE BEGAN TO WHINE ALSO. I TURNED THE CAR OFF AND WOULD REGAIN CONTROL FOR A SHORT WHILE UNTIL IT WOULD HAPPEN ALL OVER AGAIN. TOOK IT INTO A MECHANIC AND WAS TOLD IT WAS THE TRANSMISSION PUMP. IT IS RECALLED ON OTHER VEHICLES OF THE SAME MAKE AND MODEL AND YEAR BUT IT IS NOT COVERED ON MINE. THIS WAS THE FIRST REPAIR TO ANY NON BODY PART OF THE VEHICLE. ALL FLUID CHANGES AND REGULAR PREVENTIVE MAINTENANCE WERE KEPT UP TO DATE. IT'S WORRISOME THAT THE TRANSMISSION FAILED SO EARLY ON SUCH A NEW VEHICLE. *TR

PASSENGER SIDE SEAT HEADREST DEPLOYED/EXPLODED FOR NO APPARENT REASON WHILE PASSENGER WAS IN SEAT. THE VEHICLE WAS IN MOTION, MOVING AROUND 40 MPH ON SMOOTH STATE/US HIGHWAY WITH NO CHANGE IN SPEED AND NO COLLISION. IT JUST DEPLOYED ON ITS OWN FOR NO REASON. *TR

WHEN DRIVING ON THE FREEWAY IN HEAVY TRAFFIC MY HEADREST DEPLOYED AND HIT MY HEAD WITH SUCH A FORCE THAT MY GLASSES FELL DOWN TO THE FLOOR OF THE VAN. MY EYESIGHT IS PRETTY BAD AND I HAD TO CONTINUE DRIVING ON THE FREEWAY UNTIL THE NEXT EXIT WITH LIMITED VISION BECAUSE I WAS UNABLE TO PICK UP THE GLASSES FROM THE FLOOR WHILE DRIVING ON THE FREEWAY. THIS WAS AN EXTREMELY DANGEROUS SITUATION*DT MANUFACTURER AND DEALER HAVE NOT BEEN CONTACTED. CONSUMER IS HAVING NECK PAIN AND HEADACHES AS WELL AS DIZZINESS. *JB*DT CONSUMER WENT TO THE DOCTOR 3 TIMES AND WAS GIVEN PAIN MEDICINE. MANUFACTURER WAS NOT CONTACTED.*JB*DT*DT*AS *TR

MY VEHICLE IS A 2015 WITH A LITTLE OVER 87,000 MILES. I JUST HAD THE TRANSMISSION REPLACED FOR THE SECOND TIME SINCE 2017. THE FIRST HAD TO HAVE IT REPLACED IN 2018 AND THEN AGAIN IN JUNE 2020. THERE'S OBVIOUSLY A DEFECT WITH THE POWERTRAIN IN THIS VEHICLE. THIS VEHICLE HAS HAD THREE TRANSMISSIONS IN 5 YEARS. IT IS STILL SPUTTERING AND DOESN'T FEEL RIGHT.

I WAS DRIVING DOWN THE ROAD AND THE DRIVER'S SIDE HEADREST DEPLOYED AND HIT ME IN THE BACK OF THE HEAD. I THOUGHT THE TV FROM THE CEILING HAD FALLEN DOWN AND HIT ME, IT WAS PRETTY HARD. *TR

TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED WHILE DRIVING 45 MPH, WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO SHIFT OUT OF FIRST GEAR. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT PULLED OFF OF THE ROADWAY AND THE VEHICLE WAS TOWED TO HER RESIDENCE. THE FOLLOWING DAY THE VEHICLE WAS TOWED TO JACKSONVILLE CHRYSLER JEEP DODGE RAM LOCATED AT 11101 NURSERYFIELDS DR, JACKSONVILLE, FL 32256, (904) 493-0000, WHERE IT WAS DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN), HOWEVER THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 102,000.