2015 CHRYSLER TOWN AND COUNTRY Complaints

IN MAY 2018, MY VAN LOST ALL POWER WHILE DRIVING ON THE FREEWAY. THE ACCELERATOR WAS PRESSED AS I WAS DRIVING ON THE FREEWAY AND THE RPM JUST DROPPED STRAIGHT TO 0. I SOON LOST MY POWER STEERING BUT WAS STILL ABLE TO GET THE CAR TO THE SIDE OF THE ROAD. I STILL HAD LIGHT/RADIO FUNCTION. THE CAR WOULD NOT RESTART. I HAD IT TOWED TO A REPAIR SHOP. THEY PERFORMED A DIAGNOSTIC AND REPLACED MY TIPM. THE CAR WORKED AFTER REPLACEMENT.

IN MAY 2018, MY VAN LOST ALL POWER WHILE DRIVING ON THE FREEWAY. I WAS ACCELERATING, AND HAD COMPLETE LOSS OF VEHICLE POWER BUT MAINTAINED ELECTRICAL (LIGHTS/RADIO). MY CAR WAS TOWED AND I HAD A DIAGNOSTIC PERFORMED. I HAD THE TOTAL INTEGRATED POWER MODULE REPLACED (TIPM). RECENTLY I HAVE EXPERIENCED INTERMITTENT ISSUES SUCH AS WINDSHIELD WIPERS ACTING UNCONTROLLABLE, RADIO NOT FUNCTIONING AT PERIOD OF TIMES. JUST LAST NIGHT (NOVEMBER 2019) MY CAR LOST ALL POWER AGAIN WHILE DRIVING AND I ENDED UP ON THE SIDE OF THE FREEWAY YET AGAIN. THE SAME THING HAPPENED, THE ACCELERATOR WAS PRESSED AS I WAS DRIVING ON THE FREEWAY AND THE RPM JUST DROPPED STRAIGHT TO 0. I SOON LOST MY POWER STEERING BUT WAS STILL ABLE TO GET THE CAR TO THE SIDE OF THE ROAD. I STILL HAD LIGHT/RADIO FUNCTION. THE CAR WOULD NOT RESTART. I HAD IT TOWED AND IT IS MY TIPM YET AGAIN.

CHRYSLER 2014 -2019 TOWN & COUNTRY PASSENGER VANS ARE HAVING NUMEROUS LOW COMPRESSION PROBLEMS ON ANY OR ALL CYLINDERS IN MID RANGE MILEAGE ODOMETER READINGS ( OURS AT 87,000 MI.) SHOOTING ENGINE LIGHTS ON..-AFTER CHANGING ALL SPARK PLUGS AND THE COIL SPECIFICALLY ON CYLINDER 4 THAT THREW THE ENGINE LIGHT ON...THE MECHANICS ARE SAYING THEIR IS STILL MORE INTERNAL PROBLEMS IN THESE ENGINES WITH LOW COMPRESSION MAKING THE VEHICLES RUN ROUGH AT IDLE BUT PROBLEMS WILL GET WORSE AS WRONG MIXTURES OF GASOLINE WILL CREATE FURTHER EMISSION PROBLEMS AND MAY RESULT IN THE CATALYTIC CONVERTERS FAILING .... COULD YOU AS THE NHTSA RESEARCH THE EXTENT OF THE PROBLEMS AND WORK ON A RECALL ???? BEFORE THE INITIAL REPAIR OF CYLINDER 4 THE CAR AT HI WAY SPEEDS DID LOSE ACCELERATION AND CAUSED PROBLEMS ENTERING HI SPEED HI WAYS SITUATIONS...

EVERY YEAR SINCE OWNING THIS VEHICLE I'VE HAD TO REPLACE A HEADLIGHT FROM BURNT BULBS TO FULL HEADLAMP REPLACEMENT. MY MESSAGE CENTER ON THE DASH NEVER INDICATES HEADLIGHT IS OUT. I'VE OWNED MY 2015 CHRYSLER TOWN AND COUNTTRY LIMITED PLATINUM FOR 5 YEARS AND HAD TO HAVE THIS ISSUE RESOLVED EVERY YEAR. I'VE HAD THE DEALER DO THE REPAIRS EACH TIME SO IT CAN BE DOCUMENTED.

THIS CAR IS A MELON. IT IS LESS THAN 4 YEARS OLD AND IN THE PAST SIX MONTHS I HAVE HAD TWO MAJOR ISSUES. THE TRANSMISSION DIED AND THERE IS A RECALL ON OTHER CHRYSLER TOWN AND COUNTRY'S FOR THIS SAME PROBLEM BUT NOT MY CAR. NOW THE ELECTRICAL CONTROL UNIT THAT CONTROLS ALL THE ACTIONS OF THE VEHICLE (WIPERS, TURN SIGNALS, ETC) HAS DIED AND HAS TO BE REPLACED.

I WAS DRIVING ABOUT 30 MPH. I HAD TURNED ON THE DEFROST FOR ABOUT 20 MIN. WEATHER WAS ABOUT 70 DEGREES OUTSIDE. ALL OF A SUDDEN I HEARD A LOUD BANG SOUNDED LIKE A GUNSHOT. THEN IT SMELLED LIKE SOMETHING BURNING AND THE REAR GLASS JUST SHATTERED. HELD TOGETHER BY THE TINT BUT COMPLETELY SHATTERED. I BELIEVE THE REAR DEFROST EXPLODED SOMEHOW.

THE DRIVERS SIDE ACTIVE HEAD RESTRAINT DEPLOYED WHILE THE VEHICLE WAS STATIONARY WAITING AT A DRIVE THROUGH.

ABOUT 1 YEAR AGO, A PIECE OF METAL DOOR TRIM CAME OFF THE FRONT PASSENGER DOOR OF OUR VEHICLE WHILE IN MOTION. SINCE IT WASN'T COVERED UNDER WARRANTY, WE HAD TO PAY FOR PARTS AND LABOR TO HAVE THE PIECE REPLACED (~$150). ON WEDNESDAY 10/9/19, THE SAME TYPE OF TRIM CAME OFF ON THE DRIVER'S SIDE DOOR OF THE SAME VEHICLE WHILE MY WIFE WAS TRAVELING DOWN AN INTERSTATE. FORTUNATELY, IN BOTH INSTANCES, NEITHER PIECE STRUCK ANOTHER VEHICLE. ASIDE FROM THE FACT THAT THE PIECE IS NOT COVERED UNDER WARRANTY (THE VEHICLE HAS PASSED THE MANUFACTURER WARRANTY PERIOD) AND COSTS MORE FOR SOME REASON EVEN THOUGH IT APPEARS TO BE THE SAME TYPE OF TRIM AS ON THE PASSENGER SIDE DOOR, THE BIGGER CONCERN IS THAT A PIECE OF TRIM LIKE THIS THAT BECOMES LOOSE AND FALLS OFF AT A HIGH RATE OF SPEED IS AN OBVIOUS SAFETY HAZARD TO OTHER MOTORISTS. THEREFORE, I CONTACTED THE DEALERSHIP TO ALERT THEM TO THIS ISSUE. I WAS TOLD BY THE DEALERSHIP THAT THEY TOO HAVE IDENTIFIED THIS AS AN ISSUE AS WELL WITH OTHER SIMILAR VEHICLES AND HAVE FORWARDED THE ISSUE UP TO CORPORATE. UNFORTUNATELY, CORPORATE DOESN'T FEEL THAT SUCH AN ISSUE RISES TO THE LEVEL OF A SAFETY RECALL - YET IT HAPPENED TWICE ON OUR VEHICLE ALONE. CORPORATE ALSO SAID THAT THEY WILL NOT COVER THE COST OF THE PIECE TO BE REPLACED BECAUSE OF THE VEHICLE BEING OUT OF WARRANTY. IN MY PERSONAL OPINION, WHETHER A VEHICLE IS IN OR OUT OF WARRANTY DOESN'T NEGATE OR EVEN LESSEN THE HAZARD AND POTENTIAL IMPACTS ASSOCIATED WITH THAT HAZARD - ESPECIALLY ON A VEHICLE THAT IS ONLY 3 1/2 YEARS OLD. MY BEST ASSESSMENT OF THE CAUSE OF THIS INCIDENT APPEARS TO BE RELATED TO THE TRIM DESIGN AND THE MANNER IN WHICH IT IS INSTALLED ON THE DOOR. IT ALSO APPEARS THAT, OVER TIME, VIBRATIONS FROM THE VEHICLE WHILE IT IS IN MOTION MAY CAUSE THE TRIM PIECE TO LOOSEN AND ULTIMATELY FAIL.

THIS HAS BEEN AN OFF AND ON AGAIN OCCURENCE WITH THIS CAR IT COMPLETELY SHUTS DOWN AND I HAVE VISITED THE DEALERSHIP OFTEN AND THEY ARE TURN ME AWAY FOR REPAIRS AND OR FIXING OF SAID VEHICLE WITHOUT THROWING MONEY AT IT. THIS IS A SAFETY ISSUE AND CONCERN FOR MY FAMILY AS MY KIDS RIDE IN THIS CAR ALMOST EVERYDAY. WE NEED A RELIABLE VEHICLE AND WE ARE GETTING NO HELP FROM DEALERSHIPS AND THIS CAR NEEDS TO ADDRESSED.

THE CAR WAS IN MOTION DRIVING AND STARTED TO STOP AND OVERHEAT. WE TOOK IT TO GET THE CODES LOOKED AT FOR THE PROBLEM AND THE P0944 CODE IS SHOWING FOR HYDRAULIC PRESSURE UNIT LOSS OF PRESSURE. WHICH IS SPECIFIC TO THE REFERENCE NUMBER 16V461000 NHTSA RECALL BULLETIN POWERTRAIN AUTOMATIC TRANSMISSION.