2015 CHRYSLER TOWN AND COUNTRY Complaints

THE LANE DETECTION SYSTEM HAS CORRODED AND NO LONGER FUNCTIONS. I TURNED THE SYSTEM OFF BUT NOW A ELECTRICAL SHORT IS BEING CAUSED BY THE PROBLEM. THIS SHORT CAUSES THE WIPERS TO ENGAGE, THE WARNING LIGHTS (MULTIPLE) TO GO OFF ON THE DASH, AND THE SPEEDOMETER NO LONGER FUNCTIONS. THE CAR HAS FEWER THAN 70,000 MILES.

SEVERAL TIMES WHEN LIGHTS WERE ON AT NIGHT ALL OF THE GAUGES AND LIGHTS WOULD GO OFF FOR A FEW SECONDS AND THEM COME BACK ON WITH ALL OF THE GAUGES AND WARNING LIGHTS COME ON AND STAY ON FOR A MINUTE OR TWO THEN RESET THERE SELF . ONE TIME ALL POWER WAS LOST FOR A FEW SECONDS AND THEN BACK ON. HAD TO DEALER, THEY HAD NO IDEA, NO CODES SHOWED

MY CAR BEGAN SHAKING WITH ACCELERATION AND THEN WITH IDLE. UPON AN ELECTRICAL DIAGNOSTIC CODE IT WAS REPORTED A CYLINDER 4 ISSUE. MY VAN HAS LESS THAN 67000 MILES.

I PURCHASED SUBJECT VEHICLE FROM CAR MAX IN SEP/OCT 2018 AND WAS TOLD THERE WAS A RECALL ON THE WINDSHIELD DUE TO DEFECT GLUE BEING USED FOR INSTALLATION. I BROUGHT THE VEHICLE TO PREMIER CHRYSLER DEALERSHIP IN NEW ORLEANS, AL WHO KEPT THE VEHICLE FOR A MONTH WITHOUT MAKING THE REPAIR SAYING THAT A NEEDED PART WAS ON BACKORDER. I MADE A COMPLAINT WITH CHRYSLER CORPORATION ABOUT TWO MONTHS AGO AS THE DEALERSHIP STILL HAS NOT CONTACTED ME TO RETURN THE VEHICLE FOR THE REPAIR. THEY TOO INDICATED THAT THE INSTALLATION KIT IS ON BACK ORDER. IT IS NEARLY 6 MONTHS WITH NO WORD, FOLLOWUP ANYTHING FROM THE DEALERSHIP. ALL THIS WAITING ON AN INSTALLATION KIT. THEIR ARE WINDSHIELD REPAIR PLACES THAT CAN REPAIR A WINDSHIELD IN A MATTER OF MINUTES WHY CAN'T THE DEALERSHIP?

IN APRIL 2018, THE ACTIVE HEAD RESTRAINT ON THE DRIVER'S SIDE DEPLOYED BY POPPING FORWARD STRIKING THE DRIVER'S HEAD. THE DRIVER WAS NOT INJURED. IT IS CLEARLY EVIDENT THAT THE PLASTIC BRACKETS THAT HOLD THE HEAD RESTRAINT TOGETHER BROKE APART. THIS OCCURRED WHILE VEHICLE WAS STOPPED NORMALLY AT A TRAFFIC LIGHT. NO COLLISION OR HARD BRAKING TOOK PLACE. FOR MONTHS, OWNER HAS ATTEMPTED TO HAVE BOTH LOCAL DEALERSHIP AND MANUFACTURER REPAIR THIS SAFETY ISSUE TO NO AVAIL.

TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE VIOLENTLY SHIFTED GEARS INTERMITTENTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 84,069.

AUTOMATIC SLIDING DOOR ENGAGED AND TRAPPED ARM OF CHILD REQUIRING 2 ADULTS TO FORCEFULLY OPEN. CHILD TRAPPED FOR MORE THAN 1 MINUTE.

THE LOCKS ON 3 OF THE DOORS QUIT WORKING. THE RIGHT SIDE SLIDING DOOR WAS STUCK ON UNLOCK, NOT ABLE TO LOCK THE DOOR. THE LEFT SLIDING DOOR IS STUCK ON LOCK, CANNOT OPEN THE DOOR. THE FRONT PASSENGER DOOR, NEEDS TO BE UNLOCKED 3 TIMES BEFORE IT RELEASES.

VEHICLE HAS 33,000 MILES ON IT AND NEEDS A TOTAL TRANSMISSION REBUILD. IT HAS BEEN TO 2 TRANSMISSION SPECIALISTS AND 1 DEALERSHIP AND HAS HAD SENSORS AND THE TCM REPLACED AND REPROGRAMMED. IT IS STILL SHIFTING ERRATICALLY AND WILL STALL OUT REGULARLY, USUALLY IN THE MIDDLE OF TURNS OFTEN LEADING TO A STALLED VEHICLE IN THE MIDDLE OF THE INTERSECTION ACTING LIKE IT'S IN NEUTRAL. VEHICLE HAS TO BE SHIFTED INTO PARK AND THEN BACK TO DRIVE FOR IT TO RESET ITSELF. VERY UNSAFE. CAR DOES HAVE A PRIOR FLOOD SALVAGE TITLE BUT IT IS FROM A OPEN WINDOW THAT ONLY AFFECTED THE INTERIOR MINORLY, NO DAMAGE UNDER THE HOOD. AFTER THE TCM WAS REPLACED IT IS THROWING CODES P0731, P0792, P1790. WAS NOT THROWING ANY CODES PRIOR TO THE TCM REPLACEMENT 3 WEEKS AGO. ISSUE ALSO HAPPENS FROM A STOP WITH NO TURN. ISSUES STARTED SUMMER OF 2017 AND HAVE BEEN GETTING WORSE.

PROBLEMS STARTED AT APPROXIMATELY 94,000 MILES. VEHICLE WOULD BUCK, CHOKE, SPUTTER, WITH RPM FLUCTUATIONS AND SOMETIMES STALL OUT WHILE APPROACHING A STOP. TOOK IT IN TO THE DEALER WHO TEST DROVE IT AND COULD NOT GET IT TO REPLICATE. TOOK IT IN TO ANOTHER MECHANIC WHOM ALSO COULD REPLICATE THE ISSUE BUT SUGGESTED IT WAS THE TRANSMISSION. SINCE I KNEW IT WAS STILL UNDER WARRANTY, I NEEDED THE DEALER TO BE ABLE TO CONFIRM. NO ERROR CODES EVER FIRED. VEHICLE WAS PODDED TWICE BY THE DEALER. PROBLEM WAS SPORADIC WITH SOME DAYS NOT HAPPENING AT ALL AND OTHER DAYS HAPPENING 5+ TIMES OR IT WOULD ALMOST STALL EVERY TIME I CAME TO A STOP. FINALLY ABLE TO GET IT TO REPLICATE ABOUT 3 WEEKS INTO THE ISSUES WITH A LOCAL DEALER (NOT THE DEALER WHERE CAR WAS PURCHASED) AND HE SUSPECTED TRANSMISSION BUT THEY WERE A MONTH OUT WITH REPAIRS. APPOINTMENT MADE WITH ORIGINAL DEALER AND AGAIN, SERVICE FOREMAN COULD NOT GET THE CAR TO REPLICATE. I BEGGED THEM TO TAKE IT FOR A DAY AND I'D PAY FOR A RENTAL TO FIND OUT WHAT WAS GOING ON AS WE STILL HAD NO ERROR CODES. AT THIS POINT, THE VEHICLE IS AT 95000 MILES. THE SERVICE MANAGER TOOK IT OUT TWICE THE DAY I DROPPED IT OFF AND NOTHING HAPPENED. THE SECOND DAY HE WAS THEN ABLE TO GET IT TO REPLICATE 10-15 TIMES! HE CONFIRMED IT WAS THE COMPOUNDER IN THE TRANSMISSION AND IT IS COVERED UNDER WARRANTY.