2014 CHRYSLER TOWN AND COUNTRY Complaints

1. VAN IS RANDOMLY NOT STARTING 3-5 TIMES PER WEEK. REPLACED BATTERY ISSUE OF NOT STARTING STILL REMAINED. USING A JUMP STARTER BATTERY PACK TO START VEHICLE--STARTS RIGHT UP AFTER FEW MINUTES OF IT BEING CONNECTED. TOOK IT TO OWEGO, NY ROYAL CHRYSLER WAS GIVEN NO DIAGNOSIS. 4 DAYS LATER, TOOK TO LOCAL MECHANIC TOLD MY TIPM WAS BAD AND NEEDED TO BE REPLACED. MY HUSBAND BOUGHT A USED TIPM OFF EBAY AND REPLACED IT ON 8/7/19 SO FAR NO MORE ISSUES WITH IT NOT STARTING. 2. DIGITAL MESSAGE RANDOMLY APPEARS 1-2 TIMES PER MONTH SINCE MAY 22 MANUALLY OPERATE LIFTGATE. TOOK TO CHRYSLER OWEGO ROYAL TOLD MY LATCH SYSTEM IS RUSTED OUT. MY HUSBAND CLIMBED INTO THE TRUNK ONCE I GOT HOME WITH THIS REPORT---SEES NO SIGNS OF RUST. DISCONNECTED SWITCH THEN RECONNECTED IT--SOLVED PROBLEM FOR 2 1/2 MONTHS. MESSAGE JUST CAME ON AGAIN ON 8/21 MY HUSBAND DID SAME THING DISCONNECT THEN RECONNECT WORKING FINE NOW. ROYAL CHRYSLER WANTED $1600 TO REPAIR ACTUATOR. 3. SERVICE BLIND SPOT SYSTEM NOW APPEARS ON DIGITAL MESSAGE AS OF MAY 22 SAME DAY LIFTGATE MESSAGE CAME ON. THIS MESSAGE HAS NOT GONE OFF SINCE. TOOK TO CHRYSLER WANTED $546.00 TO REPAIR CHOOSE NOT TO REPAIR TOO EXPENSIVE. HUSBAND LOOKING TO BUY PARTS TO REPAIR HIMSELF ON EBAY. CONTACTED CHRYSLER GO NO WHERE TOLD PARTS NOT UNDER RECALL OR WARRANTY.

MY VAN STARTED MAKING A WHINING NOISE ON MY WAY TO WORK. ON THE WAY HOME I WAS SITTING AT A RED LIGHT AND WHEN I PRESSED THE GAS PEDAL THE VAN WOULD NOT MOVE. IT EVENTUALLY JERKED OFF AND I WAS ABLE TO GET ACROSS THE LIGHT WITHOUT BEING INVOLVED IN A SERIOUS CAR ACCIDENT. THE VAN STARTED IDLING UP BUT WOULD NOT SPEED UP. THANK GOODNESS I WAS ABLE TO GET HOME. I WAS SO GLAD MY BABIES WERE NOT IN THE VAN WITH ME. THIS IS A VERY DANGEROUS DEFECT IN TRANSMISSION. I HAD ABSOLUTELY NO WARNING MY TRANSMISSION WAS ABOUT TO GO OUT.

THE PASSENGER SIDE SLIDING DOOR TRIES TO OPEN AND CLOSE REPEATEDLY WITHOUT SUCCESS. THIS CAUSES THE EXTERNAL LIGHTS AND AND TURN ALL LIGHTS TO CONSTANTLY GO OFF AND THE VAN TO DING LIKE A DOOR IS OPENING. ONCE THIS STARTS, IT DOES NOT MATTER IF THE CAR IS PARKED, DRIVING, ON, OR OFF.

THE VEHICLE CONTINUES TO RUN WITH THE IGNITION KEY REMOVED.LIGHTS AND ASSESSORIES ALSO STAY ON.HAVE TO PULL FUSE AND BATTERY TO SHUT VEHICLE DOWN.

2 YEARS AGO ON OUR WAY TO FL OUR FLY WHEEL CRACKED AND HAD TO BE REPLACED DOWN IN FL. NOW A FEW WEEKS AGO THE FLY WHEEL IS MAKING THE SAME NOISE IT DID 2 YEARS AGO. WE SHOULDNT HAVE TO REPLACE IT EVERY COUPLE YEARS. SO I HAVE NO VEHICLE TO DRIVE AND WE HAVE TO RELY ON USIN MY HUSBANDS TRUCK AND IM 6 MONTHS PREGNANT. I REALLY NEED TO HAVE MY VAN WORKING!

APPROXIMATELY AROUND 7 PM EASTERN TIME ON AUGUST 8, 2019, I [XXX] WAS DRIVING 30 MPH (CITY STREET) AND ALL OF SUDDENLY MY HEADREST DEPLOYED ON ME (DRIVER SIDE HEADREST). THUS, CAUSING MY HEAD AND NECK TO SHOOT FORWARD ABRUPTLY. REMINDER, NO ACCIDENT OR REAR COLLISION WAS TAKEN PLACE. I IMMEDIATELY CONTACTED A LOCAL CHRYSLER DEALERSHIP AND WAS ABLE TO GET CUSTOMER CARE NUMBER. I CALLED AND EXPLAINED THE SITUATION AND WAS GIVEN A CASE NUMBER AND THAT I WOULD BE CONTACTED BY A SPECIALIST BETWEEN 2 AND 4 DAYS, WHICH I FEEL LIKE IS A HORRIBLE TIME TO WAIT ON THIS SERIOUS MATTER. WAS TOLD TO LEAVE VEHICLE IN DRIVEWAY. ANOTHER PROLONGED CONCERN DUE TO THE FACT THAT I WORK. IT'S BEEN TWO HOURS SINCE THAT INCIDENT AND BEGINNING TO HAVE UPPER SHOULDER/NECK PAIN WITH A HEADACHE. IF YOU HAVE ANY OTHER QUESTION, FEEL FREE TO ASK. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WHILE I WAS BACKING OUT OF MY DRIVEWAY THE DRIVERS HEADREST EXPLODED INTO MY NECK FOR NO REASON. THREE DAYS LATER I WAS IN THE PASSENGER SEAT WHILE MY HUSBAND WAS DRIVING ON THE HIGHWAY AND THE PASSENGER HEADREST EXPLODED INTO MY NECK ON THE PASSENGER SIDE. BOTH HEADRESTS EXPLODED DUE TO THE PLASTIC BRACKET HOLDING THE PIN BREAKING WHEN NO ACCIDENT HAD TAKEN PLACE.

I HAVE HAD ISSUES WITH MY AIR BAG LIGHT COMING ON OVER THE LAST YEAR. I TOOK IT TO A DEALER IN ILLINOIS IN SEPTEMBER AND THEY GOT IT TO SHUT OFF BUT IT STARTED GOING ON AND OFF A COUPLE OF MONTHS AGO AND NOW IT IS ON PERMANENTLY.

MY PASSENGER ACTIVE HEADREST SYSTEM EMPLOYED WHILE WE WERE PARKED WAITING FOR THE FERRY TO ARRIVE. MY DAUGHTERS BOYFRIEND WAS UNHURT BUT WAS JOLTED UP BY THE DEFECTIVE HEADREST IN MY 2014 CHRYSLER TOWN AND COUNTRY

THE AIRBAG LIGHT ON THE INSTRUMENT PANEL WILL RANDOMLY ILLUMINATE AND DING AS IF THE AIRBAG HAS FAILED. THIS HAPPENS AT RANDOM AND UNDER NO SPECIFIC CIRCUMSTANCES WHILE DRIVING ON THE ROAD. THIS CONCERNS ME FOR THE FACT I FEAR THE AIR BAGS WILL NOT DEPLOY IF AN ACCIDENT OCCURS.