2014 CHRYSLER TOWN AND COUNTRY Complaints

CAR STALLS FOR NO APPARENT REASON. 1 OR 2 TIMES A WEEK. TYPICALLY WHEN GOING SLOW SPEEDS OR COMING TO A STOP. NO ENGINE LIGHT COMES ON. ONLY THE TRACTION LIGHT WHICH IS NOT APPLICABLE. AS IT IS DRY AND SUNNY. SOME ELECTRICAL WORKS OFF AND AN. FRONT LED PANEL SLIGHTLY FADES IN AN OUT. FAN MOTOR (LIKE A/C FAN) GOES HIGH AND LOW SPEEDS. MAINLY THE ENGINE JUST SHUTS OFF WITHOUT WARNING, SO IT IS UNSAFE TO DRIVE. I USED REGULAR KEY INSTEAD OF KEY FOB AND PUSH BOTTOM AND STILL DOES IT. TOOK IT IN TO DEALERSHIP AND THEY WANTED TO CHARGE ME $850 FOR A NEW ALTERNATOR BUT THEY SAID "TRY THAT FIRST", SO THEY WERE NOT SURE. TOOK IT IN SOMEWHERE ELSE AND THEY SAID THEY COULDN'T FIND A PROBLEM. NEEDED A LIGHT TO COME ON FIRST. MEANWHILE I'M DRIVING A CAR THAT IS UNSAFE TO DRIVE CHRYSLER.

TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 45 MPH, THE WINDSHIELD WIPERS ACTIVATED INDEPENDENTLY, THE VEHICLE INDEPENDENTLY DECELERATED, AND THE BLIND SPOT PROTECTION UNAVAILABLE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED FOUR TIMES. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

DRIVING DOWN THE ROAD AND VEHICLE COMPLETELY SHUTDOWN, NO POWER STEERING, LITTLE BRAKING, NO LIGHTS ON DISPLAY. THIS WOULD HAPPEN RANDOMLY WITH NO ENGINE LIGHT WARNINGS. HAPPENS MULTIPLE TIMES. ONCE SHUTDOWN IN MIDDLE OF MAJOR INTERSECTION AND IT WOULD NOT START UP, WOULD TRY TO TURN OVER. IT ALSO SEEMS TO HAPPEN AROUND 35-45 MPH AND COMING TO A STOP. TOOK IT TO DEALERSHIP HOOKED IT UP ON COMPUTER NO ENGINE LIGHT OR SENSOR TRIPED AND WHILE IT WAS IDLING CAR SHUTDOWN ASKED SERVICE MANAGER TO CHECK ABOUT A RECALL ON 2011 VEHICLES (P54) BUT THEY SAID NO RECALL. I TAKE IT TO WORK EVERY DAY LESS THEN A MILE AWAY AND CAR HAS SHUTDOWN ON ME TWICE. AFRAID TO DRIVE IT ANY DISTANCE

IN OCTOBER THE FLEX PLATE CRACKED, REPAIRED. IT CRACKED AGAIN IN DECEMBER, REPAIRED. THEN CRACKED AGAIN IN FEBRUARY, REPAIRED AND TOLD THE TRANSMISSION WAS BAD CAUSING FLEX PLATE TO CRACK. CRACKED AGAIN THIS MONTH THEY ARE NOW ARE STATING IT IS THE ENGINE. THIS IS A DANGEROUS VEHICLE FOR A FAMILY. I HAVE BEEN WITHOUT IT OVER 35 DAYS IN 8 MONTHS. CHRYSLER DOES NOT WANT TO ADDRESS THE ISSUES. IT HAD LESS THAN 100, 000 MILES ON IT.

I WAS DRIVING ABOUT 45 MPH ON A MAIN ROADWAY IN OHIO WHILE ON VACATION. SUDDENLY, THE VEHICLE WENT COMPLETELY DEAD AND STALLED. ALL DISPLAYS WENT BLACK. I HAD NO STEERING AND LIMITED BRAKING ABILITY. I WAS ABLE TO LEAVE THE ROADWAY SAFELY. THEN, I PUT THE VEHICLE IN PARK. I WAS ABLE TO RESTART THE VEHICLE, AND DRIVE BACK TO OUR VACATION HOME WITHOUT ISSUE.

CAR STARTED SHUDDERING AND STALLING WHILE BRAKING/AT LIGHTS AND STOP SIGNS. CHECK ENGINE LIGHT SHOWED IT WAS TORQUE CONVERTER. CAR WAS REPAIRED UNDER WARRANTY. JUST DAYS AFTER THE REPAIR THE CAR WAS WORSE. THEY REPAIRED AGAIN. CAR STILL STALLS JUST DAYS AFTER 2ND REPAIR. THEY DO NOT KNOW HOW TO FIX THIS. AND MY WARRANTY IS ALMOST OVER. THE CAR STILL SHUDDERS WHEN BRAKING AND STALLS AT LIGHTS.

HEADREST UNEXPECTEDLY POPPED INTO A PROTRUDING POSITION AS OPPOSED TO A COMPACT POSITION. THE FRONT OF THE HEADREST SEPARATED FROM THE PORTION MOUNTED. THE INSIDE OF THE HEADREST MECHANISM IS VISIBLE AND A CONNECTION IS BROKEN. THE HEADREST CAN BE COMPRESSED BACK INTO THE ORIGINAL COMPACT POSITION BUT WILL NOT HOLD AS THE BAR THAT KEEPS THE FRONT OF THE HEADREST ATTACHED TO THE MOUNTED PORTION IS BROKEN. IT NO LONGER "LATCHES" INTO THE CORRECT POSITION. THE VAN WAS STATIONARY. THE VAN WAS RUNNING BUT NOT IN MOTION.

INVOICE DATE 06/12/2019: VAN ON STARTUP LOUD TAPPING FROM THE ENGINE. AFTER TAKING TO THE DEALER, WAS TOLD A ROCKER ARM HAD FAILED AND DAMAGED THE INTAKE CAMSHAFT ON THE RIGHT/FRONT SIDE OF THE ENGINE. HAD TO HAVE ALL 12 ROCKER ARMS REPLACED (5184296AH), THE INTAKE CAMSHAFT (5184380AG), ALL 12 TAPPET VALVE LASH (5184332AA). WAS TOLD BY DEALER THIS WAS A COMMON PROBLEM WITH THESE V6 PENTASTAR ENGINES. AN ONLINE SEARCH REINFORCES THIS STATEMENT. TOTAL COST WAS $1,356.54

INVOICE DATE 02/28/2019: WHILE DRIVING THE OIL FILTER/COOLER ON TOP THE ENGINE CRACKED OPEN AND STARTED PUMPING OIL OUT AND ALL OVER THE TRANSMISSION. HAD ADAPTER ENGINE OIL FILTER COOLER (68105583AF) REPLACED. THIS COULD HAVE TRASHED THE ENGINE HAD I NOT SMELLED OIL THROUGH THE VENTS AND CHECKED TO SEE WHAT WAS GOING ON. CAUGHT IT EARLY ENOUGH IT ONLY LOST 1/4 A QUART OF OIL. WAS TOLD BY THE DEALER THIS IS A COMMON PROBLEM AND THEY REPLACE A LOT OF THESE ON THE V6 PENTASTAR ENGINES. AN ONLINE SEARCH REINFORCES THIS CLAIM. TOTAL COST WAS $923.98

I HAVE GOT A #2 CYL MISFIRE THAT HAS BEEN DIAGNOSED AS A BAD HEAD AND NEEDS TO BE REPLACED. AFTER DOING A LITTLE BIT OF RESEARCH I HAVE FOUND THAT CHRYSLER DID A FIX ON SEVERAL OTHER YEARS FOR THIS SAME ISSUE BUT DOES NOT COVER THE 2014 MODEL PER CHRYSLER. CHRYSLER HAS TOLD ME THAT PER MY VIN I AM NOT COVERED UNDER THE EXTENDED COVERAGE AND THAT THE PROBLEM HAS BEEN FIXED BUT I HAVE NOT BEEN ABLE TO FIND OUT WHAT FIX THIS IS. I DID NOT HAVE TO SEARCH VERY LONG ON THE INTERNET TO FIND OTHER PEOPLE WITH THE 2014 MODEL MOTOR THAT HAVE SUFFERED THE SAME FAILURE THAT I HAVE AND ALSO CONSISTENT WITH THE PREVIOUS FIX.