2015 CHRYSLER TOWN AND COUNTRY Complaints

TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED AND CRASHED INTO A CEMENT WALL. A POLICE REPORT WAS NOT FILED. THE AIR BAGS DEPLOYED. THE CONTACT SUSTAINED BRUISES AND BURNS FROM THE AIR BAG ON HER LEG. MEDICAL ATTENTION WAS REQUIRED. THE CONTACT DROVE THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BUMPER, AIR BAGS, AND OTHER UNKNOWN PARTS NEEDED TO BE REPLACED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.

TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT NIGHT ON AN UNLITE ROAD, THE HEADLAMPS FAILED TO ILLUMINATE THE ROADWAY SUFFICIENTLY. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED. THE CONTACT WAS CONCERNED THAT THERE WAS AN OBJECT INSIDE OF THE HEADLAMP THAT PROHIBITED THE PROPER PROJECTION OF THE HEADLAMP BEAM. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 500. *TT CONSUMER STATED LOW BEAM LIGHT ONLY GIVES 20 YD OF LIGHT ON UNLITE ROADS. UPDATED 8/8/18*JB

TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 15 MPH, THE PRECEDING VEHICLE STOPPED ABRUPTLY. AS A RESULT, THE CONTACT CRASHED INTO A SPEED LIMIT SIGN AND THE SEAT BELT LOCKED UP. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS SLIGHTLY DAMAGED, BUT WAS DRIVABLE. THE CONTACT WAS ABLE TO UNLATCH THE SEAT BELT; HOWEVER, THE SEAT BELT DID NOT RETRACT. THE VEHICLE WAS TAKEN TO THE DEALER (TATE CHRYSLER, GLEN BURNIE, MD, 410-863-5530) WHERE IT WAS DIAGNOSED THAT THE SEAT BELT NEEDED TO BE REPLACED. ADDITIONALLY, WHILE DRIVING WITH A FRONT SEAT PASSENGER TO PICK UP THE REPLACEMENT SEAT BELT, THE FRONT PASSENGER SEAT BELT WAS LOCKED AND THE FRONT PASSENGER AIR BAG INDICATOR ILLUMINATED. THE DEALER WAS NOT CONTACTED AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000.

TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. WHILE OPERATING THE VEHICLE, THE INSTRUMENT PANEL AND GAUGES SUDDENLY TURNED OFF AND ON BEFORE THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER (LASONTAINE CHRYSLER IN SALINE, MI) WHERE IT WAS DIAGNOSED THAT THE BATTERY WAS FAULTY. THE BATTERY WAS NOT REPLACED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BATTERY WAS OPERATING NORMALLY, BUT THE IOD MAIN FUSE WAS FAULTY. THE FUSE WAS NOT REPLACED. LATER, WHILE DRIVING APPROXIMATELY 25 MPH, THE ENGINE INDICATOR ILLUMINATED AND THE VEHICLE SHOOK AND VIBRATED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 94,000.

LEFT REAR TIRE (MICHELIN RADIAL X GREEN ENERGY SAVER A/S DOT M33T 00KX 4014, P 225 65R17), MASSIVE BLOWOUT FAILURE). NO MORE THAN 22,000 MILES ON IT. OUTSIDE SIDEWALL SHREDDED. TREAD AREA REMAINED INTACT. SPEED ABOUT 35 MPH, AIR TEMP MID 70'S. DID NOT SEE ANY NAIL OR SCREW PENETRATING TREAD. WAS IN STOP AND GO TRAFFIC ON CROSS BRONX EXPRESSWAY HEADING TO GW BRIDGE, 9:15 AM SUNDAY WHEN BLOWOUT OCCURRED. WAS ABLE TO SAFELY GET TO ROADSIDE AND USED CALL BOX TO CALL FOR A TOW TRUCK. CAR WAS NOT EQUIPPED WITH A SPARE TIRE SO HAD TO BUY A NEW ONE.

CRUISE CONTROL DOES NOT HOLD A STEADY SPEED ON HILLS, EVEN SMALL HILLS LIKE WE HAVE IN MICHIGAN. THE SPEED DROPS 3-4 MPH AS IT GOES UPHILL (VERY UNSAFE FOR THOSE TRAVELING BEHIND US), THEN IT DOWNSHIFTS AND ACCELERATES 5-7 MPH (VERY UNSAFE FOR THOSE TRAVELING IN FRONT OF US). EVERY TIME THE VEHICLE HAS BEEN IN THE DEALERSHIP I MENTIONED IT. I CALLED CHRYSLER (I TAUGHT AUTOMOTIVE SO I HAVE GRADUATE CONNECTIONS AT CHRYSLER). THEIR ANSWER IS THAT IS NORMAL. NO OTHER VEHICLE THAT I HAVE OWNED, EVER, HAD THIS PROBLEM, ALL THE WAY BACK TO THE EIGHTIES. I HAVE TALKED WITH OTHERS WITH THE SAME YEAR VEHICLE AND THEY HAVE THE SAME PROBLEM.

TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING, THE VEHICLE SWITCHED IN AND OUT OF GEAR, ACCELERATED WITHOUT WARNING, AND SEIZED. WHILE ATTEMPTING TO PLACE THE GEAR SHIFTER IN DRIVE, THE VEHICLE JERKED AND THE BATTERY KEY FOB INDICATOR ILLUMINATED, WHICH INDICATED A BATTERY CHANGE. THE VEHICLE WAS TAKEN TO COMMUNITY CHRYSLER DODGE JEEP RAM OF MARTINSVILLE (555 IN-37, MARTINSVILLE, IN 46151 (765) 342-5000) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR ROUTINE MAINTENANCE. THE DEALER TEST DROVE THE VEHICLE AND INFORMED THE CONTACT THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE VEHICLE WAS LEFT AT THE DEALER AND THE CONTACT WAS PROVIDED WITH A LOANER VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,700. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2015 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 55 MPH, THE VEHICLE HYDROPLANED AND CRASHED INTO THE INTERSECTION ON THE ROAD. ALL THE AIR BAGS FAILED TO DEPLOY. THE CONTACT ALSO STATED THAT THE PASSENGER SIDE SEAT BELT FAILED TO LOCK. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO STEW'S AUTO BODY AND TOWING INC. (LOCATED AT 276 W WASHINGTON AVE, WASHINGTON, NJ 07882; (908) 689-1993), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-334-9200 AND STATED THAT THE ANGLE OF THE IMPACT DETERMINED THAT THE AIR BAGS SHOULD NOT DEPLOY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 31944170. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

THE COWLING OR ENGINE COVER BROKE AT APPROX 28K MILES FOR NO KNOWN REASON. IT WAS REPLACED BY BRANHAVEN JEEP/DODGE OF BRANFORD, CONNECTICUT AFTER SEVERAL VISITS AND TEST DRIVES. THE LAST TEST DRIVE WAS FOR 45 MINUTES AT HIGHWAY SPEEDS, WITH MY WIFE AND THE MECHANIC, BECAUSE THEY COULD NOT FIND THE ISSUE. IT'S A PAIN IN THE BUTT RETURNING THIS VEHICLE TO DEALERSHIP 3X FOR THE SAME ISSUE--. NOW IT HAS BEEN REPLACED, BUT THE ISSUE HAS RETURNED AFTER ABOUT 6 WEEKS OR SO....MAYBE TWO MONTHS. DEALERSHIP IS SAYING THE SAME THING--CAN'T FIND THE ISSUE BECAUSE IT MAINLY HAPPENS AT ABOUT 69 MPH AND THEY SAID IT'S ILLEGAL TO DRIVE THAT FAST IN THE STATE OF CONNECTICUT. A STAR CASE WITH DODGE WILL BE STARTED ON THIS, I'M CALLING THIS WEEKEND. THE WHISTLE COMES FROM THE DASHBOARD INSIDE THE CAR, DRIVERS' SIDE, JUST LEFT OF CENTER. THIS NUISANCE IS A SAFETY ISSUE TO THE DRIVER AND A CULTURAL NOTE SIGNIFYING A COMPLETE DECLINE IN CHRYSLER PRODUCTION. IF THE ENGINE COWLS ARE CRACKING----THIS COULD SIGNIFY EARLY WEAR AND TEAR IN THE ENGINE CAUSING THE COWL TO CRACK AND SEVER THE BELTS. QUESTION: WOULD YOU WANT YOUR WIFE AND CHILDREN IN A VEHICLE WITH A WHISTLE COMING FROM THE INTERIOR OF THE CAR, THAT YOU HAVE VIDEO OF FROM A SMART PHONE, BUT THAT THE DEALERSHIP REFUSES TO "FIND"?

ALREADY SENT A WRITTEN COMPLAINT [XXX] PREVIOUSLY ACCIDENT ON 05/16/2017 AIRBAG ON THE FLOOR DID SERIOUS LIFE THREATENING INJURIES TO HER LEGS AND HAD TO BE METEVACTED BY HELICOPTER TO SHOCK TRAUMA CENTER IN BALTIMORE FOR MANY SURGERIES TO HER LEGS WHICH THREATENED HER LIFE AT 91 YEARS OF AGE. STAYED IN SHOCK TRAUMA CENTER FOR 11 (+) DAYS AND WILL SPEND MANY MORE DAYS IN A REHABILITATION CENTER AND STANDS THE POSSIBLE AMPUTATION OF ONE LEG. THIS WAS ALL CAUSED BY THE AIRBAG ON THE FLOOR OF VEHICLE. THE CAR WAS TOTALED. ALL THIS DAMAGE TO [XXX] LEGS WAS CAUSED BY THE FLOOR AIRBAG. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).?*JB