2016 CHRYSLER TOWN AND COUNTRY Complaints

TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS UNABLE TO UNLOCK THE DRIVER'S SIDE REAR SLIDING DOOR USING THE KEYFOB. THE CONTACT WAS ALSO UNABLE TO UNLOCK THE SLIDING DOOR MANUALLY. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS CONTACTED OR NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.

WHILE WE ARE DRIVING THE VEHICLE WILL START TO JUMP AROUND AND WE HAVE TO TAKE OUR FOOT OF THE PEDAL. THEN WHEN WE ARE GOING UP ANY KIND OF HILL OR MOUNTAIN WE LOSS POWER AND ALMOST COME TO A COMPLETE STOP EVEN WHEN WE PRESS THE PEDAL ALL THE WAY TO THE FLOOR. THE AMOUNT OF SPEED WE LOSS IS VERY UNSAFE AND VERY ALARMING. HOW IS THERE NOT A RECALL ON THIS, I HAVE SEEN STORY AFTER STORY ABOUT THIS. IT HAPPENS TO US EVERY SINGLE DAY, THERE IS NOT A DAY THAT WE DON'T HAVE THIS ISSUE WITH THIS VEHICLE.

SLIDING DOOR MAKES A LOUD BUZZING NOISE WHEN I UNLOCK ANY OF THE DOORS AS WELL AS WHEN I OPEN THE BACK HATCH. SINCE I DON'T OPEN THE DOORS WHEN THE CAR IS MOVING I DON'T KNOW WHETHER OR NOT IT WOULD MAKE THE NOISE WHEN MOVING BUT IT DOES WHEN I AM NOT MOVING.

PRIMEWELL VALERA TIRE DOT Y9H3 LEHX 4217 . EXPERIENCED FATAL SEVERE SIDEWALL TEAR (RUPTURE) WHILE DRIVING (FREEWAY) UNDER NORMAL ROAD CONDITIONS. RAPID LOSS OF TIRE PRESSURE 13LBS OR LESS AND INABILITY TO PROPERLY CONTROL AND DRIVE THE VEHICLE. THESE PARTICULAR BRAND OF TIRES WERE MANUFACTURED BY GITI CORPORATION IN INDONESIA IN 2017. MANUFACTURER HAS RECALLED NEARLY 400,000 TIRES OF THIS EXACT BRAND AND MANUFACTURE DATE DUE TO SIDEWALL RUPTURE (SEVERE TEAR) FROM NORMAL USE. I TALKED WITH GITI TECHNICAL SERVICES AND THEY CLAIM THIS TIRE DOT IS NOT ON THEIR RECALL LIST. NO COLLISIONS INVOLVED.

THE VEHICLE JUMPS WHEN SHIFTING GEARS AND SHUTTERS. IT WILL DOWN SHIFT AND UPSHIFT SUDDENLY AT INAPPROPRIATE TIMES. THIS HAPPENS WHILE THE VEHICLE IS IN MOTION, THROUGHOUT THE ENTIRE GEAR RANGE AND VARYING SPEEDS OF INCREASING, DECREASING OR STEADY SPEEDS. THIS BEGAN AROUND 60,000 MILES ON VEHICLE. IT IS A CONTINUING ISSUE THAT HAS BECOME MORE CONSISTENT AND PROMINENT OVER THE PAST 6 MONTHS.

THE AUTOMATIC SLIDING DOOR NO LONGER LOCKS. IT HAS BEEN TRACED BACK AT AN SMALL HYDRAULIC PIN THAT PUSHES THE LOCK OPEN AND CLOSED. TO FIX THIS PART IT HAS BEEN QUOTED BETWEEN $800-$1000. DUE TO THE FACT, THEY HAVE TO REMOVE THE DOOR COMPLETELY, THEN BREAK THE PANEL AND THE TRIM FROM THE INSIDE TO REACH THE PARTS. NOW WE ARE BEING CHARGED TO REPLACE THE PANEL AND THE EXISTING TRIM. HAVE LOOKED INTO THIS AND OTHERS ARE EXPERIENCING SAME / SIMILAR ISSUES. ALL OTHER DOORS LOCK, BUT WHEN LOCKED THE SLIDING DOOR CAN BE OPENED BY ANYONE.

SLIDING DOOR WILL NOT OPEN EVEN MANUALLY. LOOKED ONLINE AND MANY OTHERS WITH SAME ISSUE. ALL OTHER DOORS UNLOCK BUT THE PASSENGER SIDE SLIDING DOOR WILL NOT.

TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT UNDISCLOSED SPEEDS, A KNOCKING SOUND WAS EMITTED FROM THE ENGINE. UPON INSPECTION IT WAS DISCOVERED THAT THE ENGINE CAMSHAFT ROCKER ARM WAS DEFECTIVE AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 60,000.

I WAS DRIVING MY VAN AND STARTED TO FEEL IT SHIMMYING. I PULLED INTO A PARKING LOT AND THE CHECK ENGINE LIGHT CAME ON. THE VAN IDLED ROUGH, SO I TOOK IT TO MY LOCAL CHRYSLER DEALERSHIP. THEY SAID THAT THE CODE READ AS A MISFIRE ON CYLINDER 4. THEY CHECKED MY SPARK PLUGS AND COILS AND DID SOME SWITCHING AROUND. THE ENGINE LIGHT WENT OFF. THAT NIGHT, I WAS DRIVING AND THE ENGINE LIGHT CAME ON AGAIN. THE VAN STARTED SHIMMYING HARD, AND I HAD TO DRIVE VERY CAREFULLY, AS MY RPM'S DROPPED TO 500 THE WHOLE DRIVE HOME. THE NEXT MORNING I BROUGHT IT BACK TO THE DEALERSHIP, AND THEY LOOKED AT IT AGAIN TO SEE WHAT THE ISSUE WAS, AND IT ENDED UP BEING A BAD CYLINDER HEAD. IT MAY BE A WEEK OR SO BEFORE THEY CAN GET THE PART IN AS IT IS ON NATIONAL BACKORDER.

TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE HESITATED AND STALLED. THE VEHICLE WAS TOWED TO STATION CHRYSLER JEEP OF MANSFIELD LOCATED AT (91 CHAUNCY ST, MANSFIELD, MA 02048) WHER IT WAS DIAGNOSED THAT THE TRANSMISSION PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 99,000.