2016 CHRYSLER TOWN AND COUNTRY Complaints

TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT AFTER THE VEHICLE WAS SHIFTED INTO DRIVE, THE VEHICLE MOVED FORWARD AND THEN CAME TO AN ABRUPT STOP. THE CONTACT STATED THAT THE TRANSMISSION FAILED TO ENGAGE. THE VEHICLE WAS TOWED TO AN UNKNOWN CHRYSLER DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FAILURE OF THE TRANSMISSION HYDRAULIC PUMP TO OPERATE AS INTENDED CAUSED DAMAGE TO THE TRANSMISSION. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN). THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 108,000.

WHILE DRIVING HOME FROM GAS STATION, VAN STARTED MAKING WHINING NOISE AND THE RPM WOULD JUST JUMP UP ALL ON ITS OWN. THIS IS A VAN AND HAVE CHILDREN THAT RIDE IN IT REGULARLY AND THANKFULLY THEY WAS NOT IN THE CAR AT THAT TIME. WAS ABLE TO SAFELY MAKE IT HOME AND PARKED THE CAR. SPOKE TO A MECHANIC AND DETERMINED IT WAS A TRANSMISSION PUMP PROBLEM. I LOOKED UP MY VIN NUMBER AND ACCORDING TO MULTIPLE WEBSITES THERE WAS A RECALL ON THE VAN DURING A SPECIFIC TIME FRAME MY VAN WAS MADE. WHILE LOOKING MY VIN NUMBER UP ON WEBSITE THOUGH HOWEVER IT SAYS THERE IS NO RECALLS ON MY VAN. EVEN THOUGH ACCORDING TO THE MAIN WEBSITE MY VAN SHOULD BE COVERED UNDER THE MONTHS THE RECALL WAS MADE FOR??? THE WEBSITE SAYS IT IS COVERED UNDER RECALL BUT TYPING IN MY VIN NUMBER THERE IS NO RECALL?? THAT MAKES NO SENSE. THE CAR WOULD JUST RANDOMLY EXCELERATE AND JUMP RPM WHILE DRIVING. I'M VERY LUCKY THERE WAS NO ONE ON THE ROAD OR NO CHILDREN IN THE CAR. I WORK SUNDAYS AT MY EMPLOYMENT AND HAD TO TAKE THE DAY OFF DUE TO NOTHING BEING OPENED TO GET FIXED. WHY IS ONE WEBSITE SAYING MY CAR IN COVERED BUT ANOTHER IS SAYING THERE IS NO RECALL???? I READ SEVERAL COMPLAINTS FROM OTHER PEOPLE. IF THE MANUFACTURE MADE 37000 CARS WITH THIS RECALL PROBLEM AND IT ENDED UP BLOWING THAT MANY PEOPLES TRANSMISSION UP, SHAME ON THEM FOR NOT COVERING THEIR PRODUCT. MILES ARE RIGHT AROUND 100000.

TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. WHILE GOING THROUGH A DRIVE THRU LANE, THE VEHICLE STALLED. THE CONTACT WAS CONCERNED THAT THE FAILURE MIGHT BE CAUSED BY THE TRANSMISSION. THE CONTACT STATED THAT THE RPMS REVVED UP; HOWEVER, THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TOWED TO JACKSONVILLE CHRYSLER DODGE JEEP RAM ARLINGTON (9600 ATLANTIC BLVD, JACKSONVILLE, FL 32225, (877) 677-5782) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 108,000.

TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 30 MPH, THE VEHICLE SEIZED. THERE WAS NO WARNING INDICATOR ILLUMINATED. IN ADDITION, ALL THE DOORS LOCKED ON THEIR OWN. THE CONTACT WAS ABLE TO RESTART THE IGNITION AND DRIVE TO HIS DESTINATION. THE VEHICLE WAS TAKEN TO LAKELAND CHRYSLER DODGE JEEP RAM (LOCATED AT 2875 MALL HILL DR, LAKELAND, FL 33810, (863) 687-2501), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ASSOCIATED THE FAILURES WITH NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 80,000.

TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING AFTER IT CAME TO A COMPLETE STOP. THE CONTACT CALLED STATE LINE CHRYSLER DODGE JEEP RAM OF KANSAS CITY (1001 W 104TH ST, KANSAS CITY, MO 64114) AND WAS INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE. UPON INVESTIGATION, THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN), WHICH HE ASSOCIATED WITH THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 61,000.

I HEARD A WHINING FROM THE ENGINE AFTER TRAVELING AT HIGHWAY SPEEDS. CHECKED ENGINE WITH NO NOTICEABLE CAUSE. AFTER TRAVELING FURTHER, THE CHECK ENGINE LIGHT CAME ON AND THE WHINE GOT WORSE. TOOK IT TO THE DEALERSHIP THE NEXT DAY AND WAS INFORMED THAT THE TRANSMISSION PUMP HAD FAILED.

MY STEERING CONTROLS DO NOT WORK. THE STEERING WHEEL CONTROLS DONT WORK AND CRUISE CONTROL DOES NOT WORK. THE CONTROLS FOR THE SPEEDOMETER FOR DIGITAL USE DO NOT WORK. THERE IS ONLY 36000 MILES ON THE CAR AND THE PART TO FIX IS UNAVAILABLE. THE QUESTION IS WHY NO RECALL WHEN U CANT ORDER THE PART SO OBVIOUSLY EVERYONE IS HAVING AN ISSUE AND THIS NOT WORKING COULD HAVE PREVENTED 2 ACCIDENTS THAT HAVE OCCURRED HAD THE HORN WORKED LIKE IT SHOULD.

THE VAN LOST POWER AND WOULD NOT SHIFT ABOVE FIRST GEAR. IT WOULD REV THE RPMS AS IF IT WERE IN NEUTRAL. IT ALTOGETHER QUIT MOVING ONCE I WAS ABLE TO GET IT BACK INTO OUR NEIGHBORHOOD.

AIRBAG LIGHT WOULD LIGHT UP ON AND OFF AND THEN ALL OF SUDDEN STAYED ON SUDDENLY. TOOK THE VAN TO THE DEALERSHIP AND NOW SAYING THE PASSENGER SIDE AIRBAG WIRING HARNESS IS BAD AND NEEDS REPLACED. BUT BEFORE THE SOLID LIGHT WHEN I MOVED THE DRIVERS SIDE SEAT THE LIGHT WOULD GO OFF OR COME ON. HOW CAN AIRBAG HARNESS GO BAD.

THE DRIVERS SIDE SLIDING PASSENGER DOOR SUDDENLY IS STUCK IN THE LOCK SHUT POSITION. THERE IS NO WAY OF OPENING THE DOOR MANUALLY OR WITH THE KEY FAB REMOTE. THE OTHER SLIDING DOOR ALSO PRODUCES A LOUD SOUND WHEN IT LOCKS AND UNLOCKS. I TOOK IT IN THE GET FIXED, THE SHOP SAYS THAT THE ACTUATOR IN BOTH DOORS WAS BROKEN AND NEEDED TO BE REPLACED. ONLINE I ALSO FOUND A LOT OF OTHER TOWN AND COUNTRY OWNERS HAVING THIS SAME ISSUE. THIS COULD BE A BIG SAFETY HAZARD IF EVER SOMEONE NEEDED TO BE EVACUATED FROM THE VEHICLE AND THE DOOR IS STUCK SHUT.