2014 CHRYSLER TOWN AND COUNTRY Complaints

WHILE DRIVING. I WAS SLOWLY APPROACHING A RED LIGHT. MY PASSENGER SIDE HEADREST EXPLODED OPEN. IT WAS A LOAD BANG SOUND. I TOOK IT IMMEDIATELY TO THE CHRYSLER DEALERSHIP. THEY TOLD ME IT WOULD COST ME $846.00 NOT INCLUDING LABOR FEES. THEN THEY GAVE ME A PIN THAT CAME FROM MY HEADREST AND SAID IT HAD BROKE. THAT THIS ONLY HAPPENS WHEN THE AIRBAG DEPLOYS. I'VE CALLED TO CUSTOMER SERVICE NUMBER IN THE OWNERS MANUAL AND THEY SAID THEY COULD NOT HELP ME BECAUSE THERE WERE NO RECALLS ON MY VEHICLE AND THAT IT HAD TOO MANY MILES. MY VAN HAS 58,000 MILES ON IT. I'M SCARED TO DRIVE IT BECAUSE THE AIRBAG COULD DEPLOY OR THE OTHER HEADREST COULD EXPLODE OPEN LIKE THIS ONE DID. THIS IS A SAFETY ISSUE. I NEED HELP WITH THIS AND I KEEP GETTING TURNED AWAY. I'M JUST BLESSED MY FAMILY WAS NOT INJURIES. I LOOKED ON RECALLS AND THIS HAPPENED TO SOME 2013 MODELS LIKE MINE. I DON'T UNDERSTAND WHY I CAN'T GET ASSISTANCE.

ACTIVE HEADREST ACTIVATED DUE TO PLASTIC PIECE BRAKING. WAS TRAVELING DOWN THE ROAD WHEN THE HEADREST CAME APART. WAS NOT INVOLVED IN A COLLISION. THE PRESSURE FROM THE HEADREST STRUCK PASSENGER IN THE HEAD

TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 50 MPH, THE REAR DOOR AJAR WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE DOOR WAS NOT OPEN; HOWEVER, THE INDICATOR REMAINED ILLUMINATED UNTIL THE VEHICLE CAME TO A STOP. THE VEHICLE WAS TAKEN TO THE DEALER (AUTO PARK CHRYSLER JEEP, 400 AUTOPARK BLVD, CARY, NC 27511, (844)-825-1780) WHERE IT WAS DIAGNOSED THAT THE COMPUTER NEEDED TO BE REBOOTED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE HAD A WARRANTY FOR THE POWER TRAIN FOR 100,000 MILES. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 78,200. *TT

DRIVER SIDE HEADREST DEPLOYED IN 04/2017 WHILE THE VEHICLE WAS STATIONARY AND UNOCCUPIED IN THE DRIVEWAY. PASSENGER HEADREST DEPLOYED 06/2018 WHILE DRIVING 35 MPH ON A PAVED ROAD. THERE WAS NO COLLISION.

VAN WAS PARKED IN MY DRIVEWAY. MY PASSENGER WINDOW MALFUNCTIONED WHEN ROLLING DOWN. IT MADE A LOUD NOISE AND THEN FELL RAPIDLY DOWN INTO THE DOOR FRAME. I HEARD IT BREAKING AS IT FELL DOWN AT RAPID SPEED INSIDE OF THE DOOR.

VEHICLE CAUGHT FIRE IN THE REAR ALONG THE SECOND ROW OF SEATING BY THE USB OUTLETS/POWER INVERTER. THE VEHICLE STARTED SMOKING AND THEN SPARKS FLEW OUT OF THE OUTLETS. THERE WERE NO CORDS PLUGGED IN AND THE SEATS WERE FOLDED DOWN. AFTER TURNING THE VEHICLE OFF, IT THEN CAUGHT FIRE. THE VEHICLE WAS RUNNING AND THE SMOKING OCCURRED AT A STOP LIGHT. AFTER THE LIGHT CHANGED FROM RED TO GREEN, I PARKED THE VEHICLE AWAY FROM TRAFFIC AND TURNED OFF THE ENGINE ONCE SPARKS EMITTED FROM THE OUTLET. *TR*DT*TP

WHEN THE VEHICLE IS IN MOTION AND COMING TO A STOP LIGHT OR SIGN. IT STARTS TO JERK AND SHUDDER. SOMETIMES STALLING AND IT NEEDS TO BE PUT INTO PARK RESTARTED AND SOMETIMES IT WILL IMMEDIATELY DIE AGAIN. NO CODES ARE THROWN AND ALL MECHANICS AND CHRYSLER DEALERS ARE STUMPED AS TO WHAT'S CAUSING IT.

ENGINE SHUT DOWN. DROVE TO LOCAL EATERY; WHEN I CAME OUT 15 MINUTES LATER CAR WOULD NOT START. HAD TO TOW IT HOME AND CHRYSLER SERVICE IN MY TOWN COULD NOT SERVICE MY CAR UNTIL A WEEK LATER. CAR HAS JUST 60,000 MILES

MY VAN WAS PARKED IN MY DRIVEWAY. I GOT IN IT AND TURNED IT ON. I WENT TO UNROLL THE DRIVER SIDE WINDOW AND I HEARD GLASS BREAKING. THE ENTIRE DRIVER SIDE WINDOW SLID DOWN INTO THE DOOR FRAME AND WOULD NOT ROLL BACK UP AND I HEARD THE GLASS BREAKING ON THE WAY DOWN.

AIR BAG WARNING LIGHT STAYS ON. HOOD PAINT BUBBLING. STOW AND GO SEATS SHAKE AND VIBRATE ON INTERSTATE. BRAKE ROTORS STILL RATTLE VIBRATE EVEN AFTER NEW MOPAR CALIPERS AND ROTORS REPLACED.