1993 CHRYSLER TOWN AND COUNTRY Complaints

RECALL#96V099000 CONCERNING ABS CONTROL UNIT/MODULE. THE DEALER WOULD DO REPAIRS, BUT WAS CHARGING FOR THE REPLACEMENT OF THE PART. DEALER STATED THAT BRAKE PROBLEM WOULD NOT BE SOLVED WITHOUT REPLACING ABS CONTROL UNIT/MODULE. CONSUMER REQUESTED A CALL BACK. MANUFACTURER WOULD NOT COVER THAT PART BECAUSE IT WAS NOT WITHIN THE WARRANTY TIME PERIOD.*AK

VEHICLE STALLS WHILE DRIVING IN HOT TEMPERATURES WITHOUT WARNING. CAUSE UNKNOWN.*AK

A FEW MONTHS AGO THE CONSUMER RECEIVED A RECALL NOTICE# 99V213000 SUBJECT: LIFT SUPPORT BRACKET. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIR. DURING THE REPAIR, THE OWNER NOTICED A CRACK WHERE THE LIFT CONNECTED TO THE GATE. THE MECHANIC SAID IT HAD NOTHING TO DO WITH THE RECALL. RECENTLY, THE LIFTGATE WAS OPENED. IT SEPARATED AND FELL ON THE OWNER. THE OWNER REQUESTED A CALL BACK. *AK *SCC *JB

ABS BRAKES FAILED AND VAN WOULD NOT STOP. A ON GOING PROBLEM THAT STARTED IN 1995 AND STILL CONTINUES TO THE PRESENT 2003. DEALERSHIP HAS HAD VECHICLE TO REPAIR PROBLEM EVERYYEAR UNTIL 2000. MY ABS BAKE LIGHT STILL COMES ON AND I HAVE HAD 10-TEN COMPLETE BRAKE JOBS DONE TO MY VAN. THE DEALERSHIP HAS HAD MY VAN FOR ALMOST 2 YEARS FOR REPAIR AND WE COULD NOT USE IT. I NEED HELP BRAKES ARE FAILING AGAIN AND JUST AFTER 5000 MILES. I CAN NOT GET ANYONE TO TAKE MY VAN IN ON TRADE FOR ANOTHER VECHICLE. I NEED HELP SO NO ONE WILL BE SERIOUSLY INJURED. WE HAVE HAD TO MANY NEAR MISSES WITH THE BRAKES FAILING. THANK YOU ROBERT PHELPS. *AK

THE FOG LAMP LENSES ON MY 1993 CHRYSLER TOWN & COUNTRY MINIVAN KEEP FALLING OFF. THERE IS AN ENGINEERING DESIGN DEFECT IN THAT THE LENS ARE GLUED IN AND NOT HELD IN BY SCREWS. AT ABOUT THE 8-10 YEAR TIME PERIOD, THE GLUE DETERIORATES AND THE LENS FALL OFF WHILE DRIVING. THIS IS A VERY COMMON PROBLEM IN ALL 1993 AND 1994 CHRYSLER TOWN AND COUNTRY MINIVANS. THE LOCAL CHRYSLER DEALERSHIP WANTS $106 PLUS LABOR TO REPLACE A SINGLE LENS. I HAVE CALLED AND WRITTEN TO CHRYSLER COMPLAINING ABOUT THIS PROBLEM, BUT THEY INSIST THAT SINCE THE VEHICLE IS OUT OF WARRANTY, THEY CAN DO NOTHING TO HELP. I BELIEVE THIS TO BE A SAFETY ISSUE AND REQUEST YOUR ASSISTANCE IN GETTING CHRYSLER TO FIX THIS PROBLEM.*AK

THE ANTI-LOCK BRAKE SYSTEM FAILED, WHICH CAUSED THE VEHICLE TO EXPERIENCE EXTENDED STOPPING DISTANCE. *JB

THE BRAKE LIGHT AND ABS LIGHT ILLUMINATED, AND ALL OF A SUDDEN THE VEHICLE HAD NO BRAKES, CONSUMER HAD TO HIT A CURVE TO STOP THE VEHICLE.*JB

THE POWER STEERING BELT SIMPLY SLIPPED OFF. I AM LUCKY NOT TO HAVE BEEN ON THE EXPRESSWAY. I PULLED THE CAR TO A SAFE AREA, BUT STRAINED MY NECK IN THE PROCESS. I HAVE NOW LEARNED THAT CHRYSLER HAS UPDATED THIS STEERING BELT SYSTEM WITH A PRODUCT THAT BOLTS THE BELT TO THE FRONT PULLEY ACTING AS A GUIDE RAIL. WHICH OTHER CARS HAVE? I WOULD LIKE TO FIND OUT IF THIS IS AN OFFICIAL RECALL AND THIS IS WHY I'M COMMUNICATING WITH YOU. I HOPE YOU CAN HELP ME FIND OUT. THIS SITUATION IS VERY DANGEROUS IF NOT UPDATED/FIXED WITH THE NEW GUIDE RAIL PARTS. THANK YOU! PLEASE E-MAIL ME WITH WHATEVER YOU CAN TELL ME! DT

REAR LIFTGATE SUPPORT FAILURE DAMAGED INTERNALLY. DEALER SAID NO RECALL. THIS IS SAFETY HAZAROUS BECAUSE CHILDREN WERE PRESENT. DT

BRAKE PEDAL WENT TO FLOOR, NO BRAKING, WENT THRU INTERSECTION. PEDAL CAME RIGHT BACK. DROVE CAR 1/4 MILE TO HOME, CALLED LOCAL SERVICE DEALER. DEALER HAS CAR 1 WEEK, SAYS CAN'T DUPLICATE PROBLEM AND WON'T DO ANY OF THE 3 ABS RECALLS INVOLVED. THIS IS A WELL DOCUMENTED PROBLEM, SAFETY RECALL AND SYMPTOM. IT IS ALSO WELL DOCUMENT THAT DEALERS RUN OWNERS AROUND THE "CAN'T DUPLICATE" EXCUSE. THE PUMP IS DETERIOATING AND FOULING THE CYLINDER AND PISTON CAUSING AN INTERMITTENT (PEDAL TO FLOOR)PROBLEM IN THE EARLY STAGES OF TOTAL BRAKE FAILURE. NEED TO GET THE RECALL FIX PERFORMED BEFORE PEOPLE ARE KILLED. SPOKE TO DAIMLER CHRYSLER RECALL CENTER AND CC CSR - NO HELP. CAN YOU HELP ME GET THIS DONE? DT