2014 CHRYSLER TOWN AND COUNTRY Complaints

THE AIRBAG PROBLEM WARNING LIGHT ON MY DASH IS CONSTANTLY ON. I TOOK TO THE DEALER WHO "FIXES" IT (TWICE), BUT IT COMES BACK ON WITHIN DAYS. I RECENTLY TALKED TO 3 OTHER OWNERS OF CHRYSLERS AND ALL SAID THEY EXPERIENCED THE SAME ISSUE.

ON TWO SEPARATE OCCASIONS OUR VAN LOST POWER WHILE WE WERE DRIVING. THE FIST INCIDENT HAPPENED WHILE GOING 25-30 MPH ON A CITY ROAD. WE LOST ALL POWER, HAD NO POWER STEERING AND JUST HAD TO HIT THE BRAKES, PUT THE CAR IN PARK AND RESTART IT AND CONTINUE DRIVING. THE SECOND TIME HAPPENED WHILE MAKING A RIGHT HAND TURN ONTO A BUSY HIGHWAY. AFTER MAKING THE TURN THE VAN LOST POWER AND AGAIN WE HAD TO PUT IT INTO PARK, RESTART IT AND ACCELERATE AS TRAFFIC WAS COMING QUICKLY BEHIND US. WE ARE INCREDIBLY THANKFUL THAT OUR FAMILY, OUR CHILDREN WERE IN THE CAR BOTH TIMES, WAS NOT IN AN ACCIDENT CAUSED BY OUR VAN LOSING POWER.

AIR BAG LIGHT CAME ON AFTER 22000 MILES. HORN ALSO QUIT WORKING. TOOK TO DEALER AND WAS TOLD CLOCK SPRING WAS BROKEN. THEY WANT $800 FOR REPAIR. OTHER YEARS HAD THIS SAME RECALL

PASSENGER SEAT WHEN ALL THE WAY BACK BY MOTORIZED SWITCH PULL OUT OF SIDE COVER WIRES TO SHORT INSULATION COVER CHEW UP COULD RESULT IN ELECTRICAL FIRE

TIRE PRESSURE MONITORING LIGHT CAME ON. CHECKED TIRES. ALL WITHIN NORMAL RANGE. LOOKED UP RECALLS AND FOUND RECALLS ON MARCH AND APRIL OF 2014 TOWN AND COUNTRY BUT MY CAR WAS MADE IN JULY OF 2014 SO WAS NOT INCLUDED. I WILL HAVE TO PAY TO FIX IT.. HAVE NOTICED OTHER PEOPLE HAVE SAME PROBLEM.

TIRE PRESSURE MONITORING LIGHT CAME ON AIR PRESSURE IN ALL TIRES GOOD LIGHT WILL NOT GO OUT CHECK RECALL STATIS AND RECALLS WERE MADE ON VEHICLES MADE IN MARCH AND APRIL OF 2014 AND MINE WAS MADE IN JULY OF 2014

AT LOW SPEED. THE CAR WILL STALL AND DISABLE THE POWER STEERING AND BRAKE ASSIST. BRAKE WARNING LIGHT ILLUMINATES. THE CAR WILL START BACK AND PERFORM WITH NO ERROR CODES. VERY RISKY DANGEROUS SITUATION. IT SEEMS AS THOUGH EARLIER MODULES WERE RECALLED FOR THE SAME SYMPTOMS DUE TO A FAULTY IGNITION. THERE HAS BEEN NO RECALL SO FAR ON MY 2014, BUT IT IS CURRENTLY A VERY DANGEROUS VEHICLE WHEN LOSS OF POWER STEERING AND BRAKE ASSIST WHICH IS VIRTUALLY ALL OF THE BRAKES FOR MOST WHO ARE USED TO BRAKE ASSIST WORKING PROPERLY. THEN IT SHOWS NO CODE AFTERWARD.

TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. IN ADDITION, A BLACK PANEL DETACHED FROM THE VEHICLE INDEPENDENTLY WHILE BEING OPERATED AT HIGHWAY SPEEDS. THE VEHICLE WAS TAKEN TO NEW HOLLAND AUTO GROUP (508 W MAIN ST, NEW HOLLAND, PA) WHERE IT WAS DIAGNOSED THAT THE AIR BAG ASSEMBLY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN BACK TO THE DEALER REGARDING THE OTHER FAILURE WHERE IT WAS CONFIRMED THAT A PANEL DID DETACH AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED REGARDING THE PANEL FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 54,400.

DRIVING MY CAR ABOUT 25 MPH ON A CITY STREET AND THE HEAD REST POPPED OUT FOR NO REASON AND HIT THE BACK OF MY HEAD. THIS IS A 2014 CHRYSLER TOWN AND COUNTRY AT THE TIME OF THE INCIDENT IT HAD 80,000 MILES ON THE CAR. I BROUGHT IT TO THE CHRYSLER DEALERSHIP AND THEY INFORMED ME THAT THIS WAS NOT COVERED UNDER THE MANUFACTURES WARRANTY OR EXTENDED WARRANTY. THE REPAIR HAS NOT BEEN FIXED.

BOTH CHRYSLER AND THE DEALERSHIP KNEW THAT THE COMPUTER MODULE WAS DEFECTIVE AND WENT OUT OF THEIR WAY TO KEEP THIS INFORMATION FROM US LEAVING OUR ENTIRE FAMILY AND THE GENERAL PUBLIC IN DANGER. OUR INSURANCE COMPANY HAD US TAKE THE CAR TO A NUETRAL 3RD PARTY TO DETERMINE THAT THE WRECK I HAD WAS CAUSED BY THE CAR SELF ACCELERATION. THEY CONFIRMED IT DID AND THAT THERE WERE NUMEROUS ERRORS THAT WERE NEVER ADDRESSED OR WARNED OF. THE TIRE PRESSURE GAUGE MALFUNCTIONED AND BLEW OUT THE REAR PASSENGER TIRE. BOTH TRONCALLI (THE DEALERSHIP) & CHRYSLER REFUSED TO GIVE US THEIR FINDINGS CLAIMING PROPRIETARY INFORMATION AND HUNG UP ON US. THEN WE TRIED TO GO THROUGH MEDIATION, WE WERE TOLD THAT BECAUSE THE CAR WAS INVOLVED IN A WRECK THEY COULD NOT HELP US EVEN THOUGH THEY KNEW THAT THE WRECK WAS CAUSED BY THE MALFUNCTION. SO WE HAVE AN UNDRIVEABLE CAR THAT WE ARE PAYING A NOTE AND INSURANCE ON SITTING IN OUR GARAGE. ALL WHILE WE ARE HAVING TO RENT CARS BECAUSE I HAVE BEEN HAVING HEALTH ISSUES SINCE SEPT 2016. THE ACCIDENT OCCURRED WHILE I WAS MAKING A TURN AND I HIT MY NEIGHBOR WHICH WAS PARKED ON THE STREET.