2016 CHRYSLER TOWN AND COUNTRY Complaints

VEHICLE LOST POWER WHILE DRIVING 60 MLLES PER HOUR ON A BUSY 3 LANE ROAD IN THE CITY LIMITS OF FORT MYERS, FLORIDA

TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. CONTACT STATED CAR KEPT MAKING AGGRESSIVE JERKS (SEEMED LIKE WHILE IT WAS SHIFTING GEARS). WHILE AT A STOP LIGHT, THE VEHICLE WOULD NOT ACCELERATE FORWARD AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO LINDSEY CHRYSLER (8100 CENTREVILLE RD, MANASSAS, VA) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION AND HYDRAULIC PUMP WERE FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 61,000. *BF *JB

WHILE CLEANING VAN IN MAY 2018 THERE WERE SEVERAL PAINT BUBBLES FOUND ON THE LEADING EDGE OF THE HOOD ABOVE BOTH HEADLIGHTS. ISSUE WAS REPORTED TO FCA AMERICA AND TAKEN TO LOCAL CHRYSLER DEALER. AS OF MARCH 2019 PROBLEM REMAINS UNRESOLVED DESPITE BEING COVERED UNDER CHRYSLER RUST/PERFORATION WARRANTY.

TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 65 MPH ON THE FREEWAY, THE SUN ROOF EXPLODED WITHOUT WARNING. THERE WERE NO INJURIES. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC, BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS 58,000.

UPON PLUGGING A USB CABLE INTO THE PORT ON THE CENTER CONSOLE THERE WAS A SPARK AND A LOUD POP. AFTERWARDS IF THE TEMPERATURE GOT TOO HOT INSIDE THE CABIN THE UCONNECT SYSTEM WOULD REBOOT ON IT'S OWN, REGARDLESS OF IF THE VAN WAS IN MOTION OR STATIONARY. IN ADDITION THE PASSENGER SLIDING DOOR WOULD NOT LOCK AT ALL AFTERWARDS. UPON TAKING THE VAN TO THE DEALERSHIP THEY IDENTIFIED BOTH ISSUES AS NEEDING A NEW RADIO AND A NEW LOCKING MECHANISM, BOTH OF WHICH WERE COVERED UNDER WARRANTY.

TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE REAR PASSENGER SLIDING DOOR FAILED TO OPEN FROM INSIDE THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

VAN STARTED SHAKING AND STALLING, WITH ENGINE LIGHT ON. IT WOULD DRIVE FINE OT HIGHWAY SEEDS, BUT SHOOK BAD AND STALLED AT IDLE. I TOOK IT TO CHRYSLER REPAIR SHOP AND THEY SAID IT HAD A P0302 CODE. THAT IS A MISFIRE ON LEFT CYLINDER HEAD #2 CYLINDER. AFTER TEAR DOWN IT WAS CONFIRMED IT WAS #2 CYLINDER INTAKE VALVE ALMOST 85% LEAK DOWN. (TECH'S STATMENT) THIS REQUIRED A NEW CYLINDER HEAD. WHEN WE MADE APPOINTMENT AT SCHUMACHER AUTOMOTIVE IN DELRAY BEACH FL. IT WAS TOLD TO ME MY VAN WAS COVERED UNDER FCA RECALL OF LEFT CYLINDER HEAD #2 CYLINDER RECALL. UPON DORPPING IT OFF IT SUDDENLY WAS NOT COVERED EVEN THOUGH HE USED THE SAME VIN INFO BOTH TIMES. THE COULD NOT TELL ME WHY THE DIFFERENCE IN JUST ONE DAY. BETWEEN MAKING APPOINTMENT AND BRINGING IN. TRIED CALLING FCA IN MICHIGAN AND WAS TOLD THE LEFT HEAD ISSIUE HAD BEEN FIXED WITH MY MODEL YEAR EVEN THOUGH TECH HAS HAD EVERY P0302 CODE 3.6L ENGINE REQUIRING A NEW HEAD, SAME AS PREVIOUS RECAL. MY VAN HAS 73,000 MILES AND I PURCHASED IT USED FROM HERTZ RETAL CAR. FCA SAID THEY COULD NOT DO ANYTHING AT THIS TIME UNLESS I MET 3 OUT OF 5 QUESTIONS ABOUT MY VAN AND ME. I MET ONLY ONE AND THAT WAS A LOYAL CUSOMER. NO COVERERAGE.

TRANSMISSION PUMP FAILED CAUSING LOSS OF POWER WHILE DRIVING, STOPPING AT STOP SIGNS AND RED LIGHTS. THIS OCCURRED WHILE STARTING FROM A STATIONARY POSITION AND EXCELERATING.

TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. WHEN THE VEHICLE WAS STARTED, THE RPMS INCREASED; HOWEVER, THE VEHICLE FAILED TO MOVE. THE RPMS CONTINUED TO FLUCTUATE UP AND DOWN INTERMITTENTLY. AN INDEPENDENT MECHANIC STATED THAT THE VEHICLE WAS HAVING TRANSMISSION FAILURE. THE MECHANIC FOUND ENGINE CODE: P0944 REGARDING LOSS OF HYDRAULIC PUMP PRIME AND CODE: P083B REGARDING LC PRESSURE SWITCH RATIONALITY. THE CONTACT STATED THAT WERE OPEN RECALLS FOR THE SAME FAILURE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 61,450.

DRIVER'S SIDE, POWER SLIDING DOOR, WILL NOT OPEN. THIS IS A SAFETY HAZARD. IN AN EMERGENCY OR ACCIDENT, ONLY THE OTHER SLIDING DOOR WILL OPEN OR IF BLOCKED, ALL WILL BE TRAPPED AND UNABLE TO EXIT THE VEHICLE. VEHICLE IS ONLY 2.5 YEARS OLD AND 49K MILES. DEALERSHIP AND OTHER REPAIR BUSINESS SAY NO WARRANTY COVERAGE. PRICE TO FIX IS EITHER $1,371 OR $1,495. I'M SEEING LOTS OF OTHER OWNERS COMPLAINING ABOUT THIS SAFETY ISSUE AND BEING CHARGED THIS GROSS AMOUNT OF MONEY. LIVES ARE AT RISK. PLEASE MAKE THIS A RECALL ISSUE AS PASSENGERS RISK BECOMING TRAPPED AND UNABLE TO EXIT.