2016 CHRYSLER TOWN AND COUNTRY Complaints

THIS IS THE THIRD TIME THE AIR CONDITIONING HAS FAILED. THE FIRST TIME NOTHING WAS FOUND. THEY PUT IN "FREON". THE SECOND TIME THEY FOUND THAT IT WAS THE EVAPORATOR LEAKING.. WE ARE WAITING TO TAKE IT ON FOR THREE TIME. THE DEALERSHIPS HAVEN'T BEEN ALL THAT ACCOMMODATING. BEING WITHOUT AC IN FLORIDA IS A REAL BUMMER.

THE HILL HOLDER BRAKE FEATURE DISENGAGES WHEN THE DRIVER DOOR IS OPENED. THE CAR WAS ON AN INCLINE FACING UP AT A STAND STILL. DO NOT KNOW IF THE SAME WILL HAPPEN IN THE REAR SEAT WHERE CHILDREN MAY JUMP OUT THINKING THE CAR IS STOPPED AND SECURE.

THE TRANSMISSION IS SLIPPING AND CAUSING UNEXPECTED DECELERATION. (LOUD WHINING NOISE FROM THE TRANS MODULE AREA. MY WIFE AND KIDS WERE IN TRAFFIC ON THE WAY TO SCHOOL WHEN THE VEHICLE/VAN LOST POWER AND HIGH REVVED THE ENGINE DUE TO ISSUES WITH THE TRANSMISSION. SHE WAS ABLE TO COAST OFF THE HIGHWAY INTO A PARKING LOT TO AVOID COLLISION. IT APPEARS THERE ARE RECALLS DUE TO BAD HYDRAULIC PUMP IN TRANS BUT THE SOMEHOW MY VEHICLE IS NOT INCLUDED ACCORDING TO THE DEALER. (RECALL S44/NHTSA 16V-461) I HAVE NO WAY OF VALIDATING THE PRODUCTION DATE OF MY VEHICLE. PLEASE COMPILE AND SEE IF OTHER CONSUMERS HAVE BEEN EXPOSED TO THIS HAZARD. PERHAPS THE RECALL NEEDS TO BE EXTENDED TO INCLUDE ADDITIONAL MAKE DATES.

THE LEFT PASSENGER DOOR SLIDE WILL NOT OPEN, UNLOCK OR OPEN FROM OUTSIDE, INSIDE OR BY THE BUTTONS.

THREE DIFFERENT TIMES THE GAS PEDAL., ON FULL ACCELERATION HAS STUCK TO THE FLOOR. LAST TIME WAS ON 31 AUGUST WHEN PULLED OUT OF THE LEE COUNTY FLORIDA VA CLINIC WHICH IS ON A CORNER AND TRAFFIC WAS DOING 15-20 MPH ABOVE THE 35 MPH LIMIT. U WAS IN LEFT LANE OF 4 LANE ROAD AND WHEN THE GAS PEDAL WOULD NOT RELEASE, AFTER STOMPING ON IT 3-4 TIMES AND AFTER CARS HAD PASSED ME ON THE RIGHT, I PUT IT IN NEUTRAL AND WAS, THE ENGINE WAS RACING FULL THROTTLE, ABLE TO PULL OF THE RIGHT HAND SHOULDER WHERE I AGAIN STOMPED COUPLE TIMES AND IT WOULD NOT RELEASE SO I SHUT IT OFF BEFORE THE ENGINE BLEW UP. AFTER I SHUT IT OFF, THE GAS PEDDLE DID RELEASE AND I WAS ABLE TO DRIVE IT BACK TO OUR RESIDENCE. I HAVE SINCE NOT PUT THE GAS PEDDLE TO THE FLOOR AS THIS HAD HAPPENED TWICE BEFORE. I HAVE NOT CONTACTED THE LOCAL CHRYSLER DEALER, DOUGLAS CHRYSLER IN VENICE ON THIS ISSUE BUT I PLAN ON TALKING TO THE SERVICE ADVISOR, (XXXX) THANK YOU PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT CONSUMER STATED THAT THE GAS PEDAL STUCK, SERVICE MANAGER, THROTTLE BODY APART AND CLEANED OUT CARBON. UPDATED 10/11/18*JB *AS THE CONSUMER STATED THE FLOOR MAT CAUSED THE GAS PEDAL TO BECOME STUCK. *JS

TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STOPPED MOVING. THE CONTACT STATED THAT THE ENGINE WAS STILL RUNNING, BUT THE ACCELERATOR PEDAL FELT AS IF THE GEAR WERE IN NEUTRAL. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO HOFFMAN CHRYSLER JEEP DODGE RAM (301-733-5000, LOCATED AT 171 S EDGEWOOD DR, HAGERSTOWN, MD 21740) WHERE IT WAS DIAGNOSED THAT THE PUMP WENT OUT IN THE TRANSMISSION AND CAUSED THE TRANSMISSION TO FAIL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS 66,552.

THE REAR AC EVAPORATOR BOX DEVELOPED A LEAK AT 60,100 MILES. R-134A IS AUDIBLY HISSING FROM ABOVE TXV WHILE VEHICLE IS RUNNING WITH AC ON. VISIBLE OIL COMING FROM TXV AREA. RUBBER RECTANGULAR SEALING DEVICE AROUND THE TXV HAS ROTTED/DETERIORATED. MANUFACTURE DATE OF VEHICLE PLACES VEHICLE AT 3 YEARS OLD AT TIME OF PART FAILURE.

THE DOOR LOCKS TO THE SLIDING DOOR FOR THE DRIVER SIDE HAS PERMANENTLY LOCKED IS SELF AND IT CANNOT BE MANUALLY UP-LOCKED. THE DOOR CANNOT BE OPENED FROM THE INSIDE OR OUTSIDE AND THERE IS NOT KEY HOLE TO EVEN ALLOW ME TO TRY A KEY TO UNLOCK IT. ALSO THE PASSENGER SIDE APPEARS TO START GOING OUT SO SOON I WILL HAVE 2 DOORS THAT DON'T OPEN AND POTENTIALLY COULD TRAP ANYONE IN THE BACK OF THE CAR.

SLIDING REAR PASSENGER DOORS CLOSED AND PERMANTELY LOCKED. DOOR MANUAL LOCK WILL NOT MOVE AND ALL ELECTRIAL DOOR OPEN SWITCHES WILL NOT OPEN DOOR. MESSAGE APPEARS ON DASHPANEL TO "UNLOCK DOOR TO OPERATE". ONE FAILURE OCCURED ABOUT 10 MONTHS AGO AND THE LEFT SIDE DOOR FAILED SUNDAY AUGUST 26. HAD MOVED VEHICLE FROM ONE PARKING AREA TO ANOTHER SHORT DISTANCE AND TRIED TO OPEN DOOR WITHOUT SUCCESS AND WITH SAME MESSAGE ON DASHPANEL. HAVE NO WAY TO REMOVE PASSENGERS FROM REAR OF VEHICLE EXCEPT THROUGH REAR LIFT HATCH IN CASE OF EMERGENCY. DOORS HAVE NO WAY TO OPERATE MANUALLY. HAVE CONTACTED 2 DIFFERENT DEALERSHIPS AND BOTH KEEP SAYING DOOR LOCK ACTUATORS HAVE FAILED. BUT NO WAY TO OPERATE MANUALLY WHEN LOCKED? TO US 70+ YEAR OLDS THIS IS VERY ALARMING

AIR BAG INDICATOR LIGHT STAYS ON THE ENTIRE TIME WHILE DRIVING. IT HAS BEEN DOING THIS SINCE 50,000 MILES. OUR DEALER WAS NO HELP WITH THE SITUATION.