2014 CHRYSLER TOWN AND COUNTRY Complaints

OUR VAN WAS PARKED IN OUR DRIVEWAY WITH OUR KIDS INSIDE. WHEN MY WIFE OPENED THE DRIVER'S DOOR IT BEGAN TO ROLL DOWN THE DRIVEWAY, DRAGGING MY WIFE AND WITH OUR TWO SMALL CHILDREN IN THE VAN. THE VAN WENT ACROSS THE STREET STRIKING A NEIGHBORS AC UNIT. MY WIFE SUFFERED A BROKEN ARM, SPRAINED ANKLE, AND A GASH ON HER CHIN. A POLICE REPORT WAS FILED FOR THE INCIDENT. I BELIEVE THIS TO BE A MECHANICAL FAILURE OF THE VEHICLE.

TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 45 MPH, THE VEHICLE SHIFTED INTO THIRD GEAR AS INDICATED ON THE INSTRUMENT PANEL. IN ADDITION, THE RPMS INCREASED. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000.

TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. WHILE THE CONTACT'S WIFE WAS DRIVING 35 MPH, THE HEADLIGHTS AND WINDSHIELD WIPERS STOPPED WORKING AND THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS. THE CONTACT'S WIFE PULLED OVER AND PARKED THE VEHICLE. THE VEHICLE WAS DIAGNOSED AND REPAIRED BY THE DEALER, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

ALMOST IN ACCIDENT AFTER CAR WOULD NOT STOP PROPERLY. FOUND OUT THAT ALL 4 BRAKE ROTORS NEEDED TO BE REPLACED AT UNDER 12,000 MILES. 3 INDEPENDENT AUTO MECHANICS DIAGNOSED AND DETERMINED THAT THE LEVEL OF DAMAGE HAD TO BE FROM FACTORY AND NOT FROM NORMAL WEAR AND TEAR. CHRYSLER ACKNOWLEDGED DAMAGE BUT DENIED FIXING UNDER WARRANTY AND REPAIRS HAD TO BE MADE AT OWNER EXPENSE. CHRYSLER WILL NOT REIMBURSE, AND IS DENYING PROBLEM EXISTED AND MY EXIST WITH OTHERS.

I WAS AT A CRAWL LETTING PEDESTRIANS CROSS THE ROAD AT CHURCH AND THE ENGINE COMPLETELY SHUT OFF. HAD TO PUT IT IN PARK AND RESTART IT. RAN FINE. ABOUT 5 MILES LATER, CAME TO A STOP LIGHT AND SAME THING HAPPENED AGAIN. I HAVE READ MANY ISSUES WITH THIS HAPPENING HIGHER RATES OF SPEED AND I'M WORRIED BECAUSE MY WIFE AND 1 YEAR OLD DRIVE THIS VEHICLE 75 MILES 5 DAYS A WEEK.

TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE'S BLIND SIDE SENSOR LOCATED ON BOTH THE PASSENGER AND DRIVER SIDE MIRRORS FAILED TO PROPERLY NOTIFY THE DRIVER. ALSO, THE INSTRUMENT PANEL FAILED TO CHIME AND THE LIGHT SENSOR SYSTEM FAILED TO ALERT THE DRIVER WHEN SOMETHING WAS IN THE VEHICLE'S BLIND SIGHT. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO STATED THAT BECAUSE THE BODY REPAIR SHOP PREVIOUSLY REPAIRED THE VEHICLE, THEY SHOULD PROVIDE THIS REPAIR AS WELL. THE VEHICLE WAS NOT REPAIRED. THE INSURANCE COMPANY STATED THAT ONLY ORIGINAL EQUIPMENT COULD BE USED FOR REPAIRS ON THE VEHICLE. THE DEALER WAS INFORMED THAT THE PARTS FOR THE REPAIR WERE ORIGINAL PARTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 29,929. UPDATED 05/04/16*LJ *TR

TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 05/06/16*LJ THE CONSUMER STATED THE REAR WINDOW SWITCH WAS REPLACED. UPDATED 05/09/16.*JB

THE VEHICLE VIBRATES EXCESSIVELY WHEN DRIVEN. THE SEATS ALL MOVE VIOLENTLY. CAR DEALERS HAVE BALANCED THE TIRES TO NO AVAIL. THE TIRES WEAR OUT UNEVENLY, CUPPING BECAUSE OF THIS ISSUE. WE JUST HAD NEW TIRES INSTALLED TO CORRECT THE PROBLEM, ACCORDING TO THE DEALER THAT WAS THE FIX BUT THE CAR IS STILL VIBRATING. THE DEALER LOOKED AT THE CAR AGAIN AND SUGGESTED WE ROTATE TIRES THAT WERE JUST INSTALLED 60 DAYS AGO. THE TIRES ARE AGAIN WEARING UNEVENLY. WE NEED ASSISTANCE IN HAVING THIS PROBLEM RESOLVED ONCE AND FOR ALL. THE CAR HAS 1 YEAR OR 12,000 MILES LEFT ON ITS WARRANTY. I'VE LOST HOPE THAT THE DEALER WILL BE ABLE TO RESOLVE THE ISSUE.

TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE DRIVER SIDE HEAD REST WAS DEFECTIVE. THE HEAD REST DID NOT LOWER TO THE POSITION TO PROTECT THE DRIVER'S HEAD IN THE EVENT OF A CRASH. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY COULD NOT ADJUST THE HEAD REST. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.