2016 CHRYSLER TOWN AND COUNTRY Complaints

TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE LOST POWER AND THE STEERING WHEEL SEIZED WITHOUT WARNING. THE DRIVER WAS ABLE TO RESTART THE VEHICLE IN THE MIDDLE OF TRAFFIC. THE CONTACT STATED THAT THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO UNIVERSITY CHRYSLER DODGE JEEP RAM FIAT OF ANNISTON (1229 S QUINTARD AVE, ANNISTON, AL 36201, (888) 711-7834) WHERE DIAGNOSTIC TESTING WAS COMPLETED, BUT NO FAILURE CODE WAS FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS OPENED. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.

AFTER ENGAGING CRUISE CONTROL, THE VAN CONTINUES TO GAIN SPEED UNTIL THE CRUISE CONTROL IS TURNED OFF.

TAKATA RECALL: I RECENTLY PURCHASED A 2016 CHRYSLER TOWN AND COUNTRY LESS THEN A YEAR AND A HALF AGO. I HAVE HAD 2 MAJOR PARTS BREAK IN MY REAR END. THE FIRST ONE WAS THE CONTROL ARM AND THE SECOND ONE WAS THE AXLE BEAM WHICH NEITHER ONE ARE COVERED UNDER WARRANTY. I WAS DRIVING WHEN BOTH OF THEM WENT OUT! I'M EXTREMELY DISAPPOINTED THAT SINCE I'VE PURCHASED 3 VEHICLES FROM CHRYSLER THEY WILL NOT COVER THE EXPENSE. THIS AXLE BEAM BROKE WHILE I HAD MY 2 YOUNG CHILDREN WHICH ARE 5 AND 3 IN THE VAN WHILE GOING AROUND A CURVE AT 20MPH. I'M THANKFUL THAT I WAS ABLE TO CONTROL MY VEHICLE AND WE WEREN'T IN BAD WEATHER. THE TECHNICIAN ALSO INFORMED ME I HAVE AN OIL LEAK ON THE TOP OF MY MOTOR WHICH IS COVERED, BUT I HAVE TO PAY 100.00 FOR THEM TO FIX. WITH THAT BEING SAID I'M HIGHLY DISGUSTED WITH CHRYSLER AND WILL NOT PURCHASE ANYTHING FROM THEM AGAIN!

I HAD JUST GOTTEN OFF THE HIWAY AND THEN HEADING HOME ON BACK ROADS WHEN THETRANSMISSION DOWN SHIFTED ON ITS OWN WITH A LOUD WHINING SOUND INTO 1ST OR 2ND GEAR WHILE CRUISING AROUND 45 MPH THEN IT CAME TO A STOP , I WAS ONLY A FEW MINUTES FROM HOME AND WAS ABLE TO LIMP IT HOME AROUND 5MPH VERY SCARY SITUATION, COULD OF LOCKED UP WHILE DRIVING 65 MPH ON THE FREEWAY AND POSSIBLY CAUSING A CRASH ,TOOK IT TO CHRYSLER DEALER AND THEY SAID TRANS IS JUNK , VAN IS A 2016 ONLY HAS 61600 MILES ! THEY SHOULD RECALL THIS TRANSMISSION! I COULD OF BEEN KILLED OR KILLED SOME ONE IF IT OF HAPPENED ON THE FREEWAY ! CHRYSLER TELLS ME IT'S OUT OF IT' 60000 MILE WARRANTY !

WHILE DRIVING DOWN A RURAL ROAD AT APPROXIMATELY 55MPH THE ENGINE SUDDENLY SHUT OFF. THE GAS TANK WAS ONLY 3 MILES FROM FULL AFTER JUST HAVING FILLED THE TANK, AND NO ELECTRICAL LIGHTS OR SENSORS INDICATED ANY ISSUES. I WAS ABLE TO STOP IN THE MIDDLE OF THE ROAD AS THERE WAS NO TRAFFIC AND RESTART THE VEHICLE WITHOUT INCIDENT, WHICH WAS ADVANTAGEOUS AS I HAD MY THREE YOUNG CHILDREN IN THE VEHICLE AND COULD HAVE BEEN DANGEROUS OTHERWISE. THIS HAPPENED ONLY ONE TIME, AND HAS NOT HAPPENED AGAIN. I DID NOT TAKE IT TO A DEALERSHIP OR REPAIR SHOP, OR REPORT IT TO ANYONE OTHER THAN MY HUSBAND AND FAMILY.

WHILE APPROACHING A RED LIGHT ON A 4 LANE ROAD MY VAN MONITORS FLICKERED WENT OFF THEN BACK ON AND THE ENGINE STOPPED. I WAS ABLE TO BREAK AND COME TO A COMPLETE STOP. I PUT THE VAN IN PARK STARTED STARTED THE VAN STARTED FINE BUT WHEN I PUT THE VAN IN DRIVE THE MONITORS FLICKERED RESET AND THE ENGINE CUT OFF AGAIN. I THEN PUT THE VAN IN PARK TURNED THE IGNITION OFF AGAIN PUT ON MY HAZARD FLASHERS AND STARTED THE VEHICLE AGAIN AND THIS TIME THE VAN PERFORMED NORMALLY.

MY WIFE WAS PARKED AT A GAS STATION 5 MILES FROM OUR HOME AND ALL OUTLETS AND LIGHTS BEGAN BILLOWING SMOKE INTO THE CABIN. THE FIRE DEPARTMENT WAS CALLED AND THEY DISCONNECTED THE BATTERY. IT HAS 30000 MILES DRIVEN. SHE HAD TO EVACUATE THE CHILDREN, AND IT WAS TOWED TO A CHRYSLER DEALER (MILLER IN LEBANON, NH) WE ARE WAITING FOR A DIAGNOSIS. *TT*DT*TP *CN

ON AUGUST 15, 2017, WHILE DRIVING UP A HIGHWAY INCLINE, THE VEHICLE LOST POWER, POWER STEERING AND POWER BRAKES. I WAS APPROACHING A STOP LIGHT ABOUT AN EIGTH MILE AWAY SO I ALLOWED THE VEHICLE TO COAST, FORCEABLY STEERING IT THROUGH A SLIGHT CURVE AND THEN BRAKING. WHEN I STOPPED, I PUT THE GEAR SELECTOR INTO PARK AND THEN RESTARTED THE VEHICLE. I CALLED MY LOCAL CHRYSLER DEALER THE NEXT MORNING. THEY STATED THAT BECAUSE THERE WAS NO "CHECK ENGINE" LIGHT AND UNLESS IT HAPPENED AGAIN WHILE THEY WERE DRIVING IT THEY WOULD BE UNABLE TO KNOW WHAT HAD OCCURRED OR WHAT WAS WRONG. THIS HAS NOT OCCURED AGAIN. THE VEHICLE WAS ABOUT 14 MONTHS OLD AT THE TIME AND HAD ROUGHLY 15,000 MILES ON IT.

TAKATA RECALL I TYPED MY VALID VIN NUMBER JUST AS DIRECTED ON THIS SITE TO SEE IF IT WAS SUBJECT TO RECALL. HOWEVER, I GOT A MESSAGE THAT THE VIN NUMBER WAS NOT VALID. IT IS VALID!!! I ALSO TRIED CHECKING MY VIN NUMBER ON AIRBAGRECALL.COM, BUT IT WASN'T FOUND THERE EITHER. I CAREFULLY COPIED MY VIN DIRECTLY FROM MY STATE OF INDIANA TITLE AND ENTERED IT SEVERAL TIMES ON EACH SITE TO NO AVAIL.

THE DOOR LATCH ASSEMBLY ON THE POWER SLIDING DOOR JAMS. THE DOOR IS UNABLE TO BE OPENED MANUALLY OR ELECTRICALLY. BECOMES A SAFETY ISSUE BECAUSE OF THE DIFFICULTY IN EXITING THE VEHICLE QUICKLY IN AN EMERGENCY.