2016 CHRYSLER TOWN AND COUNTRY Complaints

while i was driving the van started acting like i was driving a stick shift car. stalling out . Now the car jumps and wants to turn off when I'm reversing or trying to drive. It feels like i am driving a stich shift car and cant get out of first gear.

The contact owns a 2016 Chrysler Town and Country. The contact stated while driving at an undisclosed speed, the vehicle was unable to shift out of first gear, failing to exceed 30 MPH. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who diagnosed failures with the transmission and torque converter. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 139,000.

The contact owns a 2016 Chrysler Town and Country. The contact stated while driving 40-50 MPH, the vehicle unintendedly decelerated, and the vehicle failed to exceed 30 MPH while depressing the accelerator pedal. The contact was unsure whether a warning light was illuminated. The contact pulled into a parking lot and the vehicle was towed to the residence. The vehicle was test driven by an independent mechanic. The mechanic determined that the transmission pump had failed and needed to be replaced. An unknown dealer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 16V461000 (Power Train). The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 165,000.

Righ passenger side door making a buzzing sound when locking/unlocking sliding door. Door will not open. Just bought car yesterday, 9/14/24

The van cut off while driving twice in one day. Took van to have battery, starter and alternator checked and all was find.

While parked in a parking lot, the active headrest restraint deployed, abruptly forcing my neck/head forward. The plastic piece inside the seat appears to be broken. After doing research, it sounds like this is a pretty widespread problem.

Unknown nature of causing transmission to surgeon RPMs before going into overdrive. Has caused the vehicle to go into limp or loss of power mode. Would be very dangerous if it happened on a interstate or very busy highway. Could cause a wreck or death

Found the front passenger seat headrest activated and separated from the frame after entering the parked vehicle. Unable to reset the headrest. It appears that the plastic frame that holds a silver locking bar broke. There was no rear end damage or known collision from the rear to this vehicle. The car had been parked for approximately 5 hours in 90+ degree weather in Illinois before reentering the vehicle.

The contact owns a 2016 Chrysler Town and Country. The contact stated while driving at an undisclosed speed, the check engine warning illuminated. The vehicle was taken to an independent mechanic where the vehicle was diagnosed as a failure with the transmission torque converter. The contact was informed that the transmission torque converter needed to be replaced. The vehicle was not repaired. The dealer was not contacted, and the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 108,000. The VIN was not available.

Vehicle slipped out of gear causing vehicle to jerk suddenly and wouldn’t drive. Vehicle had transmission flushed and now drives but intermittently (frequently) vibrates hard/shakes like it’s coming out of gear while at certain speeds. This make/model vehicle had a recall issued for this issue but my VIN wasn’t part of the recall. It has all the issues the recall listed.