2001 COACHMEN CATALINA Complaints

TL* THE CONTACT OWNS A 2001 COACHMEN CATALINA EQUIPPED WITH A DOMETIC RM2652. THE CONTACT STATED THAT THE REFRIGERATOR WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 08E032000 (EQUIPMENT). AN AUTHORIZED DEALER WAS NOTIFIED, AND INFORMED THE CONTACT OF THE REPAIR PROCEDURES. THE CONTACT DECLINED TO HAVE THE REFRIGERATOR REPAIRED BECAUSE SHE BELIEVED THE REPAIRS WERE INSUFFICIENT. THE CONTACT STATED THAT THE REPAIRS WOULD NOT PREVENT THE FAILURE FROM OCCURRING, BUT ONLY CONTAIN THE POSSIBLE FIRE DAMAGE. THE MANUFACTURER WAS MADE AWARE OF THE SITUATION, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN.

TL*THE CONTACT OWNS A 2001 COACHMEN CATALINA EQUIPPED WITH A DOMETIC REFRIGERATOR, MODEL RM2652. THE CONTACT STATED THAT HIS REFRIGERATOR WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 06E076000. EQUIPMENT:RECREATIONAL VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THEY COULD NOT PERFORM THE RECALL REMEDY BECAUSE THE FAILURE HAD ALREADY OCCURRED AND THE REPAIR WOULD NOT FIX THE REFRIGERATOR.

TL*THE CONTACT OWNS A 2001 COACHMEN CATALINA. THE VEHICLE HAS A DOMETIC REFRIGERATOR, MODEL RM2652. THE CONTACT STATED THAT THE REFRIGERATOR WAS NOT COOLING PROPERLY. HE ALSO SMELLED A STRONG ODOR OF AMMONIA. HE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 08E032000 (EQUIPMENT) AND NOTIFIED THE DOMETIC CUSTOMER CENTER. THE REPRESENTATIVE STATED THAT THEY WOULD BE RESPONSIBLE FOR THE RECALL KIT; HOWEVER, THE CONTACT STATED THAT THE REMEDY WOULD NOT CORRECT THE ISSUE. THE PART NUMBER WAS UNKNOWN.

MID NOVEMBER 2008 THE REFRIGERATOR IN MY COACHMAN CAMPER TRAILER QUIT WORKING. I DISCOVERED THAT THE COOLANT LIQUID HAD LEAKED OUT. I HAD NOT YET GOTTEN IT IN FOR REPAIRS WHEN I RECEIVED A RECALL NOTICE FROM DOMETIC ON JAN 2, 2009 FOR THIS EXACT PROBLEM. THIS WAS MY FIRST NOTICE OF THIS PROBLEM EVEN THOUGH AFTER CALLING DOMETIC , I DISCOVERED THAT THEY HAD BEEN AWARE OF THE PROBLEM FOR SEVERAL YEARS. UPON CONTACTING DOMETIC I WAS ALSO INFORMED THAT THEY WOULD REPLACE THE HEAT SHIELD ONLY AFTER I HAD THE REPAIRS DONE OUT OF MY OWN POCKET. HOW CAN THEY TAKE THE POSITION THAT THEY ARE NOT RESPONSIBLE FOR THESE REPAIRS WHEN IT IS CLEAR THAT THE DEFECT AND BREAKDOWN OF THE EQUIPMENT IS ENTIRELY DUE TO THEIR FAULTY EQUIPMENT AND NEGLIGENCE? IS THERE A COURSE OF ACTION TO BE TAKEN TO RECTIFY THIS SITUATION OTHER THAN HIRING AN ATTORNEY? THE CAMPER INFO IS AS FOLLOW: 2001 COACHMAN CATALINA 249QB MODEL # 041 # . THE REFRIGERATORS INFO IS : DOMETIC MODEL # RM2652 SERIAL # 10203991. *TR

2001 COACHMAN CATALINA COOLANT FROM THE REFRIGERATOR LEAKED OUT. DOMETIC WAS THE MANUFACTURER OF THE REFRIGERATOR AND THEY DENIED THE CLAIM BECAUSE THEIR REFRIGERATOR WAS REPAIRED PRIOR TO THE RECALL. *KB *JB

DOMETIC REFRIGERATOR RECALL CUSTOMER IS ASKING FOR REIMBURSEMENT FOR REPLACEMENT**CC THE CONSUMER WAS INFORMED THE REPAIR WAS MADE BEFORE THE RECALL HAD BEEN ISSUED, HOWEVER THE CONSUMER STILL EXPERIENCED A FAILURE OF THE COOLING SYSTEM. MODEL#RM2852. *JB

WHEN HAZARD LIGHTS ARE ACTIVATED, BRAKE LIGHTS DO NOT ILLUMINATE WHEN SERVICE BRAKES ARE APPLIED. THIS WAS DISCOVERED WHILE TRAVELING IN HEAVY RAIN UP A HILL AT ABOUT 40 MPH. THE OWNER OF THE TRUCK FOLLOWING ME INFORMED ME WHEN WE STOPPED AT A REST AREA. THIS FAILURE OCCURS WHILE STOPPED OR AT ANY SPEED.*AK

WHEN EMERGENCY FLASHERS ARE ON BRAKE LIGHTS DO NOT ILLUMINATE WHEN BRAKES ARE APPLIED. PLEASE GIVE ANY FURTHER DETAILS.*AK