2014 COACHMEN FREEDOM EXPRESS Complaints

The steel I-beam that is the basic frame on this trailer has extensive cracking and breakage. The steel hanger that holds up the leaf spring in completely broken away from the frame and the rear most axle. A certified RV service repair shop investigated the problem and declared there is so much cracking that the trailer in totaled and undrivable. If driven further there is a chance the real axle will fall away from the frame which is a serious safety issue. There is no warning about this problem but was detected when fast excessive tire wear occurred on one tire. The service center showed me a record of the exact same problem, on the exact trailer type (Coachman Freedom Express) that they looked at prior to my problem. The trailer is 12 years old and a steel frame should last for decades! An on-line Google search uncovered other Freedom Express owners have similar problems. Both the manufacturer (Forrest Rive/Coachman) and the frame/axle subcontractor (Lippert) have been unresponsive to my safety concerns. I am turning to you for advice and to present to you this formal complaint. I have pictures should you need documentation.

BLEW A TRAIL EXPRESS POWER TOWING 225/75R/15 LOAD RANGE D THIS PAST WEEKEND ON MY 2014 COACHMAN 320BHDS. IT MADE A LOUD BLAST AND I PULLED OVER INSTANTLY. I JUST FILLED THE TIRES TO THEIR RECOMMENDED TIRE PRESSURE OF 65 PSI BEFORE I LEFT. TIRES HAVE MAX OF 2500 MILES ON THEM.

BLEW A TRAIL EXPRESS POWER TOWING 225/75R/15 LOAD RANGE D TIRE THIS PAST WEEKEND ON MY 2014 COACHMAN 320BHDS. IT MADE A LOUD BLAST AND I PULLED OVER INSTANTLY. I JUST FILLED THE TIRES TO THEIR RECOMMENDED TIRE PRESSURE OF 65 PSI BEFORE I LEFT. TIRES HAVE MAX OF 2500 MILES ON THEM. TRAILER WAS BEING PULLED AT 62 MPH ON INTERSTATE I-29. I WAS 30 MILES INTO MY TRIP THAT WAS 120 MILES TO MY DESTINATION.

TL* THE CONTACT OWNS A 2014 COACHMEN FREEDOM EXPRESS BEING HAULED BY A 2014 CHEVROLET SILVERADO 3500. WHILE DRIVING APPROXIMATELY 25 MPH OVER A RAILROAD TRACK, THE FRAMING FRACTURED AND THE TRAILER DETACHED WITHOUT WARNING. THE TRAVEL TRAILER WAS TOWED TO A REPAIR SHOP FOR DIAGNOSTIC TESTING. THE INSURANCE COMPANY AND THE MANUFACTURER HAD TWO DIFFERENT RECOMMENDATIONS; THEREFORE, THE CONTACT WAS UNCERTAIN AS TO WHO WOULD BE BEST SUITED TO PROVIDE A REPAIR SOLUTION. THE VIN WAS NOT AVAILABLE. THERE WAS NO APPLICABLE MILEAGE.