2001 COLEMAN CARAVAN Complaints

WENT TO CLEAN THE TRAILER AND WHEN I WENT INTO THE BATHROOM I NOTICED THAT THE FLOOR IMMEDIATELY ADJACENT TO THE SHOWER/TUB WAS SAGGING AND SPONGY. THE TRAILER HAS NOT BEEN USED IN 1 - 2 YEARS. THIS TRAILER ALSO HAS A TENDENCY TO LEAK AROUND THE PULL OUT FRONT BED, AND WE HAVE HAD THAT REPAIRED NUMEROUS TIMES AFTER WE FIRST BOUGHT THE TRAILER. FROM LOOKING AT THE INTERNET THIS TRAILER'S TENDENCY TO LEAK AND DAMAGE THE FLOORS IS NOT NEW AND IF THE MANUFACTURER KNEW ABOUT THIS PROBLEM THEN IT SHOULD BE REPAIRED AT THEIR EXPENSE. *TR

WHILE DRIVING AT 25 MPH, WITHOUT ANY WARNING THE FRONT PASSENGER STABILIZER BAR BROKE. THE VEHICLE WAS TOWED TO THE DEALERSHIP, WHERE THEY REPLACED THE STABILIZER BAR. PLEASE PROVIDE FURTHER INFORMATION.

COLEMAN / FLEETWOOD CARAVAN TRAVEL TRAILERS MODEL YEARS 2001 THROUGH PRESENT HAVE INCORRECTLY CUTOUT SLOTS FOR THE AXLE LEAF SPRING ATTACHMENT SHACKLES. THE ATTACHMENT BOLTS STRIKE THE FRAME WHEN THE SUSPENSION MOVES, CAUSING THE BOLT HEADS TO POUND GASHES INTO THE FRAME. EVENTUALLY THE BOLT LOCKS INTO THE FRAME AND THE SUSPENSION FREEZES UP. THIS CAUSES THE TRAILER TO SWAY DRAMATICALLY AT HIGHWAY SPEED AND CAUSES A LOSS OF CONTROL. DAMAGE TO THE ATTACHMENT BOLTS CAN ALSO RESULT IN THE SUSPENSION COMING APART. I OWN A 2002 MODEL AND HAD TO RETURN IT TO THE DEALER FOR THE FRAME CUTOUTS TO BE DONE CORRECTLY AND ATTACHMENT BOLTS REPLACED AFTER I NEARLY LOST CONTROL OF MY VEHICLE DURING TRANSPORT ON MY FIRST TRIP IN IT. I HAVE PERSONALLY INSPECTED OVER A DOZEN CARAVANS IN THE PHX AZ AREA AND FOUND THE MAJORITY TO HAVE THIS DEFECT ON ONE OR BOTH SIDES OF THE FRAME. THE DEFECT APPEARS RANDOMLY AT THE FOUR CUTOUT LOCATIONS. I HAVE NOTIFIED IN WRITING THE LOCAL DEALERS AND ALSO FLEETWOOD / COLEMAN. MY INCIDENT OCCURRED 08-2002. I RECEIVED NO RESPONSE TO MY COMPLAINT FROM COLEMAN / FLEETWOOD. I HAVE BEEN BACK TO THE DEALERS ON SEVERAL OCCASIONS, THE LAST IN AUGUST, 2003 AND HAVE FOUND THAT ALL USED RESALE, NEW MODELS AND CONSUMER OWNED MODELS IN FOR SERVICE STILL HAVE THIS DEFECT. THE DEALER HAS ADVISED ME THAT THEY NOTIFIED COLEMAN / FLEETWOOD OF THIS DEFECT AND THE SERIOUS NATURE AND WERE TOLD NOT TO FIX ANY UNITS UNLESS A SPECIFIC COMPLAINT WAS MADE BY A CUSTOMER. THEY WERE INSTUCTED TO THEN ONLY FIX THAT UNIT AND NOT ANY OTHER ONES ON THEIR LOT. I HAVE DOCUMENTATION AND PHOTOGRAPHS OF THIS DEFECT IF NEEDED.*AK