CROSSROADS Complaints

2006 CROSSROADS ZINGER TRAVEL TRAILER REFRIGERATOR STOPPED WORKING. CONSUMER STATES THAT HER FAMILY BECAME SICK FROM THE FUMES COMING FROM THE REFRIGERATION SYSTEM. *NJ THE CONSUMER STATED HER HUSBAND SMELLED A STRONG ODOR OF AMMONIA. THE CONSUMER EVENTUALLY RECEIVED A RECALL NOTICE IN THE MAIL REGARDING A DEFECT WITH THE REFRIGERATOR. *JB

TL*THE CONTACT OWNS A 2004 CROSSROADS CRUISER. THE VEHICLE HAS POWER KING TOWMAX TIRES, SIZE 225ST/75/R15 (NA). WHILE DRIVING APPROXIMATELY 50 MPH, THE REAR DRIVER'S SIDE TIRE BLEW OUT. THE CONTACT TOOK THE VEHICLE TO A REPAIR SHOP AND WAS INFORMED THAT THE SIDEWALL WAS DEFECTIVE BECAUSE IT COMPLETELY BLEW OUT OF THE TIRE. THE TIRES WERE REPLACED. THE CONTACT STILL HAS POSSESSION OF THE FAILED TIRES. THE MANUFACTURER OF THE VEHICLE AND TIRES WAS UNABLE TO ASSIST. THE FAILURE AND CURRENT MILEAGES WERE 5,000. UPDATED 09/23/08 *BF UPDATED 09/25/08. *JB

TL*THE CONTACT OWNS A 2004 CROSSROAD SILVERADO. THE VEHICLE HAS A DOMETIC REFRIGERATOR, MODEL RM2652. THE ENTIRE BACKSIDE OF THE REFRIGERATOR IS FILLED WITH AMMONIA. THE CONTACT RECEIVED A RECALL NOTICE ON THE DEFECT AFTER IT HAD ALREADY OCCURRED. DOMETIC NOW REFUSES TO REPAIR THE REFRIGERATOR BECAUSE THE DEFECT ALREADY OCCURRED. THE CONTACT BELIEVES THE REFRIGERATOR SHOULD STILL BE REPAIRED BECAUSE IT IS STILL A MANUFACTURER DEFECT. UPDATED 08/15/08. *LJ THE CONSUMER STAT4ED AMMONIA LEAKED FROM THE REFRIGERATOR DUE TO A DEFECTIVE LINE IN THE BACK OF THE REFIRERATOR. RECALL # 07V143000. UPDATED 08/15/08

TL*THE CONTACT OWNS A CROSSROADS ALL STAR TRAVEL TRAILER. THE VEHICLE IS EQUIPPED WITH A DOMETIC REFRIGERATOR, MODEL RM2852. WHEN THE CONTACT OPENED HIS TRAILER THAT HAD BEEN PARKED FOR A FEW MONTHS, HE COULD SEE THAT THE COOLANT HAD LEAKED OUT. THE MANUFACTURER WAS CALLED AND THEY ADVISED THE CONTACT TO FILE A COMPLAINT WITH NHTSA. THEY FURTHER STATED THAT THE RECALL REPAIR FOR NHTSA CAMPAIGN ID NUMBER 06E076000 (EQUIPMENT:RECREATIONAL) HAD ENDED. THE CONTACT HAD THE BURNER HOUSING REPLACED UNDER THE RECALL, BUT THE LEAK STILL PERSISTS. THE SERIAL NUMBER WAS UNKNOWN.

1. AL-KO AXLE ON A 2004 CROSSROADS SILVERADO 36 MK CAUSED EXCESSIVE AND UNEVEN WEAR ON THE TIRES MOUNTED ON THE REAR AXLE. THE TRAILER HAS <4300 TOTAL MILES. 2. THE INSIDE TIRE WEAR IS DIFFICULT TO NOTICE. A TIRE FAILURE COULD CAUSE PROPERTY DAMAGE, BODILY INJURY OR DEATH. 3. CROSSROADS RV IS IN THE PROCESS OF REPLACING THE DEFECTED AXLE AND TIRES. *TR

TL*THE CONTACT OWNS A 2003 CROSSROADS CRUISER. THE CONTACT STATED THAT THE VEHICLE HAS A TANK IN WHICH TO STORE WATER. THE VALVE WAS SUPPOSED TO OPEN AND DRAIN THE WATER, HOWEVER, HE DISCOVERED THAT NEARLY 5-7 GALLONS OF WATER REMAINED IN THE TANK, EVEN WITH THE VALVE COMPLETELY OPEN. THE FAILURE CAUSED THE WATER TO TASTE BADLY AND THE CONTACT WAS CONCERNED ABOUT A POTENTIAL SAFETY RISK FROM CONSUMING THE WATER. NO OTHER VEHICLE INFORMATION IS AVAILABLE.

TL* - THE CONTACT OWNS A 2002 CROSSROADS 5TH WHEEL. THE CONTACT RECEIVED INFORMATION FROM DOMETIC LISTING AUTHORIZED DEALERS TO HAVE THE SECONDARY BURNING HOUSING ADDED FREE OF CHARGE. THE CONTACT STATED MOST OF THE DEALERS ON THE LIST WERE OUT OF BUSINESS. THE DEALER THAT WAS OPEN STATED IT WILL COST MORE THAN DOMETIC WAS AUTHORIZING FOR PAYMENT BECAUSE OF THE TIME ASSOCIATED WITH REPAIRING THE REFRIGERATOR. THERE HAD BEEN NO FAILURE TO DATE.*AK

THIS COMPLAINT IS IN REGARDS TO COMPLAINT #10169948. I HAVE A 2004 CROSSROADS PARADISE POINT PF30CK FIFTH WHEEL RV. I NOTICED THAT 1 TIRE WAS COMPLETELY BALD ON THE INSIDE OF THE TIRE. AFTER REPLACING ALL FOUR TIRES I THEN NOTICED THAT THE OTHER 3 HAD NORMAL WEAR AND STILL HAD PLENTY OF TREAD LEFT. AFTER QUESTIONING MY DEALER ABOUT THIS MY DEALER INSTRUCTED ME TO CHECK THE AXLE TAG TO SEE WHO MANUFACTURED THE AXLES. I DID THIS TO FIND OUT THAT ALKO KOBER WAS THE MANUFACTURER. MY DEALER THEN INFORMED ME THAT HE HAS BEEN REPLACING ALKO AXLES ON TRAILERS BECAUSE OF A MANUFACTURING DEFECT. SINCE I PURCHASED MY TRAILER USED AND OUT OF WARRANTY THEY GAVE ME THE NUMBER TO THE TRAILER MANUFACTURE TO SEE WHAT I SHOULD DO. I CONTACTED THE MANUFACTURER AND GAVE THEM THE VIN NUMBER OFF THE TRAILER AND THEY INFORMED ME THAT ALKO DID ADMIT TO HAVING A MANUFACTURING PROBLEM ON AXLES THAT WERE MADE IN '03 AND MY TRAILER VIN INDICATED THAT IT WAS IN THE LIST OF VIN NUMBERS THAT WOULD HAVE THE BAD AXLES. SINCE THE TRAILER WAS OUT OF WARRANTY THEY GAVE ME THE NUMBER TO ALKO, THE MANUFACTURER OF THE AXLES. WHEN I CONTACTED ALKO THEY NEW NOTHING ABOUT THE BAD AXLES BUT TOLD ME THAT IF I REMOVED THE AXLES FROM THE TRAILER AND SHIPPED THEM TO THEIR FACTORY THEY WOULD INSPECT THEM AND IF THEY PROVED TO BE BAD THEY WOULD SEND ME NEW AXLES. THIS IS UNACCEPTABLE FROM A BUSINESS STAND POINT. FROM A SAFETY STAND POINT, AFTER FURTHER RESEARCH I HAVE FOUND THAT THERE ARE A LOT OF RV'S ON THE ROAD TODAY THAT WERE MANUFACTURED IN '03 AND '04 WITH THESE "BAD" ALKO AXLES.THESE TRAILERS ARE ACCIDENTS WAITING TO HAPPEN. INTERNET RESEARCH HAS SHOWN THAT THESE TRAILERS ARE SUSCEPTIBLE TO BLOWING TIRES. IF THE TIRE BLOWS THE PERSON TOWING THE TRAILER MAY NOT REALIZE THE PROBLEM UNTIL THE TIRE HAS COME APART AND IT IS TEARING UP THE TRAILER AND SPREADING PARTS ALL OVER THE ROAD. *JB

IN THE MIDDLE OF A SNOW STORM THE WINDSHIELD WIPERS STOPPED WORKING. THE DEFECT PUT THE CONSUMER AT RISK FOR ACCIDENTS.*AK THE WIPER MODULE HAD WATER INSIDE IT WHICH CAUSED THE WIPERS TO FAIL. *NM

CONSUMER LIVED IN A COLD WEATHER STATE, AND WHILE DRIVING BRAKES FAILED DUE TO CORRODED BRAKE SENSOR, WHICH MADE IT ALMOST IMPOSSIBLE TO STOP THE VEHICLE. WHEN DRIVING UNDER 20 MPH. DEALER INSPECTED THE VEHICLE, AND THE COST OF THE REPAIRS WILL BE THE CONSUMERS EXPENSE.*AK