2014 DODGE AVENGER Complaints

TL* THE CONTACT OWNS A 2014 DODGE AVENGER. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE LOSS MOTIVE POWER. THE CONTACT STATED THAT THERE WAS FUEL LEAKING FROM THE VEHICLE ONTO THE GROUND. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THERE WAS A FAULTY FUEL LINE THAT NEEDED TO BE REPLACED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

I WAS LEAVING WORK ON FRIDAY, MARCH 19,2021 AROUND 4:05 P.M...STOPPED, MY CAR WAS NOT IN MOTION, I WAS WAITING FOR ON COMING TRAFFIC TO CLEAR, WHEN I HEARD WHAT I BELIEVED TO BE GUN SHOTS OR EITHER A CAR HAD CRASHED INTO THE BACK OF ME AT A HIGH RATE OF SPEED, THERE WERE NO VEHICLES BEHIND ME, I WAS SO SCARED, I WENT TO MY MECHANIC, AND HE DISCOVERED THE HORRIBLE NOISE WAS MY HEAD REST HAD EXPLODED. IT IS CUT IN HALF AND HAS STARTED RATTLING. MY MECHANIC ADVISED I CALL DODGE DEALER ON MONDAY MORNING 3/22/2021. I CALLED THIS MORNING AT 9:11 A.M. (EASTERN TIME). I DID RECEIVE A CALL BACK, I EXPLAINED IN GREAT DETAIL WHAT HAPPENED, I IN NO CERTAIN TERMS TOLD THE DEALER, I WILL NOT BE PAYING FOR THIS, AND WAS TOLD, THERE ARE NO OPEN RECALLS AT THIS TIME, THAT I WOULD NEED TO BRING MY CAR IN AND LEAVE FOR THE TECHNICIAN TO CHECK FOR PARTS AND IT MIGHT BE COVERED UNDER AN EXTENDED WARRANTY, I ALSO REQUESTED THEY CHECKED THE DRIVERS SIDE HEAD REST, STATED, THEY MIGHT NOT BE ABLE TO DO THAT. I STRESSED I AM SOMEWHAT AFRAID TO DRIVE MY CAR NOW ESPECIALLY NOT KNOWING IF THE DRIVERS SIDE HEAD REST WILL DEPLOY WHEN I AM SITTING OR DRIVING MY CAR. I SCHEDULED AN APPOINTMENT TO TAKE MY CAR IN THE MORNING AT 7:00 A.M. AND ALL OF A SUDDEN, THE PERSON I WAS TALKING TO CHANGED THE RESERVATION TO WEDNESDAY

ISSUES WITH SEATBELTS WHICH POP OUT WHEN TENSION OR FORCE IS APPLIED ON THE BELT. PASSENGER SEAT BELT HAD FIRST STARTED TO SHOW SIGNS OF FAILURE WHEN THE SEAT BELTS SAFETY BUTTON WOULD UNCLASP WHEN BRAKING. NOW, AFTER SOME TIME AND USAGE THE PASSENGER'S BELT DOES NOT CLASP FULLY AT ALL AND TAKES A GOOD MINUTE FOR IT TO CATCH. DRIVER'S SEAT HAS STARTED TO SHOW SIGNS OF THIS AS WELL AS WHEN I HAD TO BRAKE HARD AND WHEN PRESSURE WAS APPLIED TO THE BELT, THE CLASP HAD GIVEN WAY AND POPPED OUT.

WHILE THE VEHICLE IS MOVING AND WITH MY FEET ON THE GAS PEDAL THE RPMS DROP, THE CAR SHUDDERS. ABOUT 5 SECONDS LATER THE RPMS JUMP UP BUT DOESN'T GAIN SPEED. ALSO THE CAR JERKS BEFORE ACCELERATING VERY SLOW. NO CODES BUT CLEARLY THERE'S A PROBLEM.

I WAS DRIVING AND HEARD A LOUD POP. LOOKED AT MY PASSENGER SEAT AND SAW THE HEAD REST CAME OFF THE PLASTIC HOLDING IN AIRBAG. THE BAG DID NOT DEPLOY AS FAR AS I CAN SEE. I WAS IN MOTION WHEN IT POPPED. I CALLED TO SEE IF DEALERSHIP WOULD FIX BUT THEY WANT ME TO PAY SINCE THERE IS NO RECALL BUT I FEEL WHEN IT COMES TO SAFETY IT SHOULD BE FIXED WITH NO CHARGE TO CUSTOMER ESPECIALLY WHEN IT WAS A MALFUNCTION ON CAR.

HAD TO REPLACE COMPUTER IN MY CAR TWICE. FRONT DRIVER SIDE HEADLIGHT WIRING KEEPS BURNING OUT. AFRAID THIS CAR WILL CATCH FIRE WITH MYSELF AND MY FAMILY IN IT. VEHICLE STOPPED IN MOVING TRAFFIC ALMOST CAUSING ACCIDENTS. BACK AND FORTH TO DEALERSHIPS FOR GUESS WORK. NO FAITH IN DODGE ANYMORE. STOPPED SEVERAL MORE TIMES AFTER LEAVING THE DEALERSHIP. WAS WITHOUT A CAR FOR SO LONG ALMOST LOST MY EMPLOYMENT. CAR WOULD START MOST MORNINGS JUST TURN BUT NOT CRANK. WILL UPLOAD DOCUMENTS WHEN I GO PICK IT UP FROM THE DEALERSHIP YET AGAIN.

MY CAR IS A 2014 DOGE AVENGER THAT HAS THE OCCUPANCY RESTRAIN FAILURE CODE. I HAVE DONE SOME RESEARCH AND FOUND OUT THE GM PUT ONLY A CERTAIN NUMBER OF THESE CARS ON THE RECALL LIST: HOWEVER, MY CAR WAS NOT PLACED ON THE LIST. UNFORTUNATELY FOR ME, I AM HAVING THAT ISSUE. I WOULD LIKE TO ASK IF THERE IS ANYTHING POSSIBLE YOU COULD DO TO GET MY RECALL SERVICE BY DODGE.

MY SEATBELTS WILL UNLATCH WHENEVER IT FEELS LIKE IT, THE SEATBELTS WON'T GO IN BY THEMSELVES ANYMORE, AMD THIS ALL HAPPENED AFTER WE FIXED THE RECALL. THEN ALL IN A YEAR THE THROTTLE BODY QUIT WORKING, THE ALTERNATOR STOPPED WORKING, IT WILL NOT KEEP A CHARGE, AND SOMETIMES WHEN YOUR DRIVING FOR NO REASON AT ALL THE INSIDE LIGHTS WILL DIM AND BRIGHTEN. THIS ALL HAPPENS WHILE IN MOTION EXCEPT THE BATTERY CONSTANTLY DYING EVEN THOUGH THE ALTERNATOR AND BATTERY ARE NEW.

BOTH OF MY HEADRESTS DEPLOYED WITHOUT ANY TYPE OF COLLISION. THE FIRST HAPPENED A FEW MONTHS AGO, MY PASSENGER SIDE DEPLOYED OVERNIGHT WHEN THE CAR WAS PARKED IN THE CARPORT. THE PLASTIC CLIPS WERE BROKEN. THEN ON 7/15/2020, THE DRIVERS SIDE HEADREST DEPLOYED AT SOME POINT DURING THE 8 HOURS MY CAR WAS PARKED AT WORK. THANKFULLY NO ONE WAS IN THE SEAT EITHER TIME BECAUSE THAT WOULD HAVE RESULTED IN INJURY. I HAVE RESEARCHED AND FOUND THAT THERE WAS A RECALL ON THE 2011-2013 AVENGER MODELS, BUT APPARENTLY THEY DECIDED NOT TO CHANGE ANYTHING FOR THE 2014 MODEL, THERE ARE TONS OF COMPLAINTS, SOME WITH INJURY, MOST WITH RIDICULOUS REPAIR BILLS AND ALL THIS IS DUE TO FAULTY CHEAP PLASTIC CLIPS THAT APPARENTLY JUST SNAP DURING NORMAL USE. WE SHOULD NOT BE RESPONSIBLE FOR THIS, CHRYSLER SHOULD BE HELD RESPONSIBLE, THIS IS A SAFETY ISSUE AND SHOULD BE RECALLED AND REPLACED WITH A BETTER, MORE SUBSTANTIAL SYSTEM.

WHILE THE CAR WAS AT A COMPLETE STOP (STATIONARY) WITH NO OTHER CARS AROUND, THE HEADREST ON THE DRIVERS SIDE SNAPPED OPEN JERKING THE DRIVERS HEAD FORWARD.