2008 DODGE CARAVAN Complaints

WE RECEIVED NOTICE OF A RECALL APPROX 6-7 MONTHS AGO. THE LETTER SAID WE'D BE GETTING A FOLLOW UP NOTICE. AFTER WAITING FOR A MONTH, WE CONTACTED THE DEALER IN YAKIMA, WA AND WERE TOLD WE'D BE CONTACTED WHEN THEY HAD THE REPLACEMENT PART. WE HAVE NEVER HEARD ANOTHER WORD ABOUT THIS RECALL! I THINK WE'VE WAITED LONG ENOUGH..NOT TO MENTION THE JEOPARDY OF THE DEFECTIVE PART. *TR

TL* THE CONTACT OWNS A 2008 DODGE CARAVAN. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2008 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED. THE VEHICLE RESTARTED IMMEDIATELY. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL*THE CONTACT OWNS A 2008 DODGE CARAVAN. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 11V139000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2008 DODGE CARAVAN. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

CHRYSLER RECALL L25 / NHTSA 14V-373 CONTACTED CHRYSLERS HOT LINE FIRST WEEK OF FEBRUARY OF 2015. THEY REPORTED THE SAME THING GIVEN IN ORIGINAL NOTICE. IN JUNE OR JULY OF 2014 "....WHEN PARTS ARE AVAILABLE, WILL NOTIFY...". IS THIS BEING HANDLED IN A "REASONABLE TIME"? *JS

TL* THE CONTACT OWNS A 2008 DODGE CARAVAN. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE FOR OVER TWO YEARS TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/8/15*CN UPDATED 7/7/2015 *JS

TL* THE CONTACT OWNS A 2008 DODGE CARAVAN. BEFORE OPERATING THE VEHICLE, THE WIPERS, FLUID PUMP, AND HORN BEGAN TO OPERATE WITHOUT WARNING. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO STATED THAT THE FUSE BOX MODULATOR NEEDED TO BE REPLACED. THE REPAIRS COULD NOT BE PERFORMED DUE TO THE PART NOT BEING AVAILABLE. AFTER THE VEHICLE WAS DIAGNOSED, THE FAILURE RECURRED AND SMOKE WAS SEEN COMING FROM THE VEHICLE. THE CONTACT DISCOVERED FLAMES UNDER THE HOOD AND THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT AN INVESTIGATOR WOULD INVESTIGATE THE FAILURE. THE CONTACT ALSO RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.

MY PARENTS, [XXX] RECEIVED SEVERAL RECALLS ON THEIR 08 DODGE CARAVAN STARTING IN JUNE/JULY OF 2014. THEY CALLED LITHIA DODGE IN HELENA, MT (3377 US HWY 12 EAST HELENA, MT 59601). THEY CONTINUED TO GET THE RUN AROUND ABOUT THEIR VAN. AT FIRST LITHIA TOLD THEM THEY NEEDED TO HAVE THE VIN#. MY FATHER EXPLAINED THEY ALREADY HAD IT AS IT HAD BEEN SERVICED AND BOUGHT THERE. AFTER NO RESPONSE, I EMAILED THE OWNER, [XXX] ON 9/23/14. HE TOLD ME SOMEONE WOULD BE IN CONTACT WITH MY ELDERLY PARENTS TO SCHEDULE THE REPAIRS AND THEY WOULD ALSO SHUTTLE THEM TO AND FROM THE DEALERSHIP. SEVERAL MONTHS LATER, THEY ARE STILL GETTING THE RUN AROUND. A FEW WEEKS AGO WHEN THEY CALLED THEY WERE TOLD THAT THEY COULD BRING IT IN AND LITHIA WOULD PUT IN THE RECALLS THAT THEY HAD ON HAND, BUT THE OTHERS WOULD HAVE TO WAIT. AT ONE POINT THEY WERE TOLD THEY WERE #7 ON THE LIST, BUT THE NEXT TIME THEY CALLED THEY WERE TOLD THAT THEY HAD NO IDEA WHO TOLD THEM THIS. THEY CALLED ONE TIME AND WERE TOLD THAT LITHIA WAS WAITING FOR ALL OF THE RECALLED PARTS TO COME IN BUT NOW WHEN THEY CALL THEY ARE TOLD THEY CAN REPAIR WHAT THEY HAVE. THIS HAS BEEN GOING ON FOR ALMOST 6 MONTHS WITH NO RESOLUTION. MY FATHER IS NOW FIGHTING STAGE 4 CANCER AND IS UNABLE TO DRIVE SO MY MOTHER IS THE ONLY DRIVER AND I FEEL THE VAN IS UNSAFE FOR HER TO DRIVE. I HAVE EMAILED THE OWNER SEVERAL TIMES SINCE THIS INCIDENT AND HE WILL NO LONGER RESPOND. I DO HAVE ALL EMAILS TO AND FROM HIM SAVED. THIS IS RIDICULOUS THAT MY ELDERLY PARENTS CAN'T GET A RECALL FIXED ON THEIR VAN. NOW THERE ARE SEVERAL THAT NEED TO BE DONE INCLUDING PASSENGER RESTRAINT. DEALER'S SHOULDN'T BE ABLE TO TREAT PEOPLE LIKE THIS. THEY ALSO PURCHASED THEIR VAN AT LITHIA. PLEASE ADVISE AS WHAT OUR OPTIONS ARE. LITHIA DODGE IN HELENA IS THE ONLY DODGE DEALER IN THE VICINITY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

DRIVING 55 MPH THE FIRST TIME HORN STARTED BLOWING, LIGHTS FLASHING WIPERS FRONT AND REAR RUNNING, WASHER FLUID SHOOTING OUT FRONT AND REAR ENGINE WOULD NOT SHUT OFF FOR ABOUT 3 MIN. SECOND TIME IT HAPPENED THE CAR WAS NOT RUNNING AND THE LIGHTS STARTED FLASHING AND HORN BLOWING WITH WIPERS RUNNING. NEXT TIME I WAS PARKED WITH MOTOR RUNNING HORN STARTED, WIPERS FRONT AND BACK I UNHOOKED THE BATTERY AND IT KEPT BLOWING MASHED THE REMOTE CRANK AND IT KILLED THE ENGINE BUT WOULD NOT CRANK BACK FOR ABOUT 1 HOUR. TODAY 01/30/15 WE WERE MERGING INTO TRAFFIC ON THE INTERSTATE AND THE VAN DIED THE WIPERS FRONT AND BACK WENT CRAZY THE FLUID SPRAYED THE HORN BLEW, I PULLED TO THE SIDE OF INTERSTATE UNHOOKED THE BATTERY AND THE HORN STOPPED I TOOK OUT THE HORN FUSE WAITED ABOUT 30 MIN. ON SIDE OF HIGHWAY THEN HOOKED UP BATTERY AND CRANKED AND DROVE HOME 25 MILES WITH NO OTHER PROBLEMS. THIS IS MY LAST TRIP WITH OUT SOME ANSWERS. *TR