1997 DODGE CARAVAN Complaints

CRUISE CONTROL BECAME INOPERATIVE AND DROVE CONSUMER OFF THE INTERSTATE ONTO THE SHOULDER AT 70 MPH. *MR THE CRUISE WOULD NOT RESPOND TO THE BRAKE PEDAL OR THE CONTROLS ON THE STEERING WHEEL. AFTER REPLACING THE CLOCK SPRING PER RECALL, THE SERVICE DEALER ASSURED THE CONSUMER THE CRUISE WAS REPAIRED. THE PROBLEM RETURNED WHEN THE CONSUMER'S WIFE HAD DRIVEN THE VEHICLE. IT WAS FOUND THAT THE THROTTLE CABLE LEADING FROM THE CRUISE CONTROL MECHANISM TO THE THROTTLE ITSELF FAILED AT THE POINT OF THE EXIT FROM THE CABLE STRANDS IN THE CABLE WERE PULLED BACK INTO THE CABLE HOUSING LOCKING THE ACTION OF THE CABLE, AND CAUSED FAILURE. *SCC *JB

CLOCK SPRING REPLACEMENT / CONSUMER REQUESTED REIMBURSEMENT FOR REPAIRS. *MR THE VEHICLE WAS TRADED TO CONSUMER WITH THE AIRBAG LIGHT ON. UPON DIAGNOSING THE PROBLEM, THE AIR BAG CLOCK SPRING WAS BROKEN. *TS. ALSO THE RIGHT AXLE OUTPUT SHAFT LEAKED OIL, AND THE ENGINE LIGHT ILLUMINATED ON THE DASH BOARD, THE DEALER REPLACED THE SPARK PLUGS. *JB

IN JANUARY 2003, I RECEIVED A RECALL NOTICE FROM CHRYSLER FOR THE AIR BAG CLOCK SPRING ON MY 1997 DODGE CARAVAN. THE NOTICE SAID THAT IF I HAD ALREADY HAD THE CLOCK SPRING REPLACED ( I HAD), THAT I SHOULD SUBMIT THE REQUESTED INFORMATION AND THEY WOULD PAY ME BACK. I SENT THIS INFORMATION ON JANUARY 12, 2003 TO THE ADDRESS ON THE RECALL NOTICE. THE REPAIR COST $142.22.I HEARD NOTHING UNTI APRIL 4, 2003, WHEN I RECEIVED A LETTER ASKING FOR THE SAME COPIES I HAD SUBMITTED IN JANUARY. I RESENT THEM, AND HAVE HEARD NOTHING SINCE. IT HAS NOW BEEN SIX MONTHS SINCE I RECEIVED THE ORIGINAL NOTICE FROM CHRYSLER (REFERENCE # 10925018-VR102141-B24) AND STILL HAVE NO REIMBURSEMENT. IT APPEARS CHRYSLER HAS NO INTENTION OF COMPLYING WITH THE INFORMATION IN THEIR RECALL NOTICE. WHAT SHOULD I DO?*AK

THE VEHICLE HIT A CONCRETE WALL, AND THE DRIVER'S AIR BAG FAILED TO DEPLOY. *JB

VEHICLE IS EXPERIENCING THE SAME DEFECT WITH FUEL LEAKAGE AS STATED IN RECALL 00 V 268 000; BUT THIS VEHICLE NOT INCLUDED IN RECALL DUE TO VIN. *AK

THE VEHICLES CLOCK SPRING FAILED PRIOR TO RECALL NOTICE 02V-293000. THE CONSUMER REQUESTED REIMBURSEMENT BUT ONLY RECEIVED PARTIAL REIMBURSEMENT. *MR *SCC *NLM

RIGHT ARM ON LIFTGATE SNAPPED IN TWO. MR. WHEN THE CONSUMER OPENED THE LIFTGATE THE RIGHT ARM WHICH HELD THE LIFTGATE UP SNAPPED IN TWO AND FELL ON THE CONSUMER'S ARM, ALSO THE SUNVISOR BROKE. *JB

CONSUMER STATES THAT WHILE DRIVING TRANSMISSION FAILED CAUSING LOST OF ACCELERATION. PLEASE PROVIDE ANY ADDITIONAL INFORMATION.

THE VEHICLE CLOCK SPRING FAILED PRIOR TO RECALL NOTICE #B24. THE CONSUMER REQUESTED REIMBURSEMENT. *AK *NLM

THE VEHICLES AIRBAG LIGHT ILLUMINATED CONTINUOUSLY AND THE HORN WAS INOPERATIVE. THE DEALER WAS NOTIFIED. *NLM