1998 DODGE CARAVAN Complaints

THE ENGINE APPEARED TO CONTINUE RUNNING ONE DAY AFTER A SHORT RUN TO THE GROCERY STORE. I WENT TO MY MECHANIC AND HE DIAGNOSED THE PROBLEM AS MY RADIATOR FAN. FURTHER, HE FOUND THE ITEM WAS A RECALL PROBLEM AND SUGGESTED I TAKE THE VAN TO THE DEALER. I DID THE FOLLOWING DAY, THEY RESEARCHED AND STATED IT WAS NOT A RECALL ITEM ALTHOUGH MY MECHANIC HAD GIVEN ME THE MEMO INDICATING IT WAS ON RECALL. IN ORDER TO AVOID HURTING THE ENGINE, I AUTHORIZED THE DEALER TO MAKE THE REPAIR WITH PLANS TO FILE A COMPLAINT FOR REIMBURSEMENT AT A LATER DATE.*AK

SRS LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. HORN AND CRUISE CONTROL FAILED TO OPERATE. CONSUMER TOOK VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT CLOCK SPRING NEEDED TO BE REPLACED. *AK

DRIVER'S SIDE STRUT TOWER RUSTED AND WAS COMING THROUGH THE TOP OF THE VEHICLE. CONSUMER TOOK VEHICLE TO THE DEALER, BUT PROBLEM WAS NOT RESOLVED. *AK

1998 DODGE CARAVAN, VIN [XXX]. I WAS DRIVING IN TOWN AND STARTED TO SMELL GASOLINE. I PULLED OVER TO A GAS STATION AND THE VAN CAUGHT FIRE. I CALLED THE FIRE DEPT AND THEY PUT IT OUT. THE VAN IS STILL SITTING AT MY HOUSE. THE PLASTIC, HOSES, AND BELTS ARE MELTED. I HAVE CALLED DAIMLER/CHRYSLER AND LOGGED A COMPLAINT. # [XXX] BECAUSE MY VIN IS NOT ON THE RECALL LIST FOR; FUEL SYSTEM, GASOLINE: FUEL INJECTION SYSTEM. *AK UPDATED 07/25/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

THE CONSUMER STATED THAT THE RADIATOR FAN DID NOT WORK WHICH CAUSED THE VEHICLE TO OVERHEAT. THE CONSUMER HAD THE FAN RELAY REPLACED BY AN AFTERMARKET REPAIR SHOP. THIS VEHICLE'S YEAR, MAKE, AND MODEL IS CURRENTLY BEING RECALLED FOR THIS DEFECT, HOWEVER THE VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED. *JB *NM

DUE TO THE FAILURE OF THE CLOCK SPRING ASSEMBLY. THE HORN BECAME INOPERABLE AND THE AIR BAG LIGHT ILLUMINATE ON THE THE DASH BOARD. *JB ALTHOUGH THE CONSUMER'S VEHICLE EXHIBITED SYMPTOMS OF RECALL 02V-293000, THE VEHICLE WAS NOT INCLUDED DUE TO VIN. THE CONSUMER PAID TO HAVE THE CLOCKSPRING REPLACED. *NM

AFTER STARTING THE VEHICLE, THE AIR BAG LIGHT ILLUMINATED. THE HORN AND CRUISE CONTROL FAILED TO WORK INTERMITTENTLY. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK *SC *JB

WHILE DRIVING FRONT DRIVER'S SEAT COLLAPSED FORWARD. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT THE SEAT NEEDED TO BE REPLACED. BUT THIS VEHICLE WAS NOT AN RECALL, AND WARRANTY EXPIRED. *AK

I WENT TO THE DEALERSHIP WHERE I HAD PURCHASED THE VAN IN 1998 WITH THE INTENT OF RESEARCHING THE VALUE FOR A TRADE IN. FIRST ITEM THEY LOOKED AT WAS THE SHOCK TOWERS IN THE FRONT OF THE VAN. SHOWED ME HOW THEY HAD ALMOST RUSTED THROUGH, EXPLAIND TO ME HOW THIS WAS A COMMON ISSUE FOR THIS VAN, THUS LOWERING THE TRADE IN VALUE AND ALSO INFORMING ME AS TO THE DANGERS INVOLVED. WHICH WER SUBSQUENTLY CONFIRMED MY A MECHANIC. THE CUSTOMER SERVICE AT CHRYSLER BLEW ME OFF. THERE IS NO OTHER RUST ON THE VAN IN THIS MAGNITITUDE. HELP PLEASE.*AK

CONSUMER TOOK THE VEHICLE TO DEALER FOR ROUTINE MAINTENANCE, AND MECHANIC DETERMINED THAT THE STRUT TOWER NEEDED TO BE REPLACED DUE TO CORROSION. *AK A RECALL WAS ISSUED FOR THIS PROBLEM BUT THE CONSUMER'S VEHICLE WAS NOT INCLUDED DUE TO VINE. THE CONSUMER HAD TO PAY $500 FOR THE REPAIRS. *NM