1996 DODGE CARAVAN Complaints

CALLED NHTSA VIA 888 LINE TO CHECK ON A RECALL OF AN AIR BAG SWITCH TRANSFERRED TO "ROWLAND". HE TOOK THE MAKE AND MODEL INFO AND SAID THERE WAS A "RECALL" BUT THAT NHTSA DID NOT HAVE THE VIN #S EFFECTED. HE GAVE ME THE RECALL NUMBER FOR CHRYSLER 800-853-1403. "BEVERLY" ASKED DEMOGRAPHIC INFO AND AFTER REPEATED REQUESTS SHE FINALLY DID GIVE SOME INFO. SHE SAYS THERE IS "NO OFFICIAL" REQUEST BUT THAT CHRYSLER IS CONDUCTING AN INVESTIGATION (SHE DID NOT GIVE ME ANY EXPECTED DATE OF COMPLETION). I WAS GIVEN A CASE # 10626557. I ASKED TO SPEAK WITH "SOMEONE" WHO COULD ANSWER MY QUESTIONS ABOUT A TIMELINE. I WAS ON HOLD FOR APPROX. 5 MINUTES AND "SHARON CRENSHAW" (SUPERVISOR) CAME ON THE LINE AND REPEATED THAT NO TIMELINE IS AVAILABLE. I THANKED HER BUT TOLD HER THAT NHTSA TOLD ME THAT THERE WAS A RECALL. SHARON SAID THAT CARS THAT ARE INCLUDED WILL RECEIVE A NOTICE VIA THE MAIL. I COULD CHOOSE TO TAKE MY "CHANCES" AND GO TO A DEALER AND HAVE THEM CHECK THE SWITCH AND REPAIR IF NEEDED. THEN I COULD SUBMIT A REQUEST FOR "POSSIBLE" REIMBURSEMENT. I ASKED IF THE DEALER COULD COMPARE THE PROBLEM TO THE NHTSA DESCRIPTION OF THE SWITCH AND TELL ME IF IT IS THE SAME. SHARON SAID THE DEALER DOES NOT HAVE ACCESS TO THAT INFORMATION. I TOLD HER THAT WHAT I HAVE IS PUBLIC INFORMATION FROM THE NHTSA WEBSITE. SHARON HAD NOTHING FURTHER TO OFFER. DT

WHILE DRIVING APPROXIMATELY 30MPH ON HIGHWAY THE TRANSMISSION SHIFTED ITSELF INTO NEUTRAL WITHOUT WARNING. DEALER ADVISED THAT THE TRANSMISSION "BLEW UP". TS

THIS IS A REPORT OF A DESIGN DEFECT IN THE DODGE CARAVAN. AFTER DISCUSSION, CHRYSLER CORP. HAS NOT ADMITTED ANY ISSUE AND THERE IS NO RECALL APPLICABLE. THE PROBLEM IS THE FACT THAT THE RIGHT FRONT STRUT TOWER (SUPPORTS VEHICLE) IS RUSTING THROUGH. THIS IS MORE THAN COSMETIC AND SHOULD NOT HAPPEN AT ANY VEHICLE AGE / MILEAGE. ULTIMATE FAILURE WILL ALLOW THE RIGHT SIDE OF THE VEHICLE SUSPENSION TO FAIL WITH POTENTIAL LOSS OF CONTROL AND LOSS OF LIFE. EVEN THOUGH THIS COMPONENT HAS NOT FAILED COMPLETELY ON MY DODGE CARAVAN, I WANTED TO MAKE SURE THAT THE SAFETY IMPLICATIONS WERE UNDERSTOOD AND STUDIED. THANK-YOU. DT

INTERMITTENTLY THE WINDSHIELD WIPERS BECOME INOPERABLE OBSTRUCTING THE DRIVERS VIEW. A RECALL HAS BEEN ISSUED ON SIMILAR MAKES AND MODELS, HOWEVER THIS VEHICLE IS NOT INCLUDE DUE TO THE VIN DEALER NOTIFIED.TS

CONSUMER STATED THAT WHILE DRIVING AND WITHOUT WARNING THE WINDSHIELD WIPERS WOULD COME ON CAUSING A DISTRACTION TO THE CONSUMER. DEALER NOTIFIED TS

AFTER DRIVING VEHICLE OVER A PERIOD OF TIME. VEHICLES' HEAD LIGHT GETS DEBRIS ON THEM WHICH RESULT IN POOR VISIBILITY. PLEASE PROVIDE MORE DETAILS. TS

NEED TO ADD THIS VEHICLE TO RECALL AND SERVICE BY DEALER NEED TO RECALL EVERY CLOCK SPRING MADE. DT

WIPERS TURN ON INTERMITTENTLY, INAPPROPRIATELY. AIR BAG LIGHT ILLUMINATED. CRUISE DOESN'T WORK, HORN DOESN'T WORK. OTHER THAN THAT, THE CAR IS IN EXCELLENT CONDITION AND HAS BEEN MAINTAINED WELL. *JB ***DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS****769501

WHILE DRIVING AT HIGHWAY SPEED THE VEHICLE STALLS CAUSING LOST OF POWER STEERING. TS

WHILE DRIVING, THE HORN SYSTEM FAILED. PRIOR TO THIS HAPPENING, THE AIR BAG SENOR LIGHT HAD COME ON AND STAYED ON. THE DEALERSHIP REPLACED THE CLOCK SPRING. *MR *SCC *NLM