2000 DODGE CARAVAN Complaints

WHILE SWITCHING INTO REVERSE IT JUMPED GEARS AND SMASAHED INTO A RESTURANT WINDOW. DEALER NOTIFIED. *AK

WHILE DRIVING VEHICLE WAS IN A REAR END COLLISION, DRIVER/PASSENGER SIDES DECLINED BACKWARDS UPON IMPACT. THE PASSENGER IN THE REAR SEAT WAS IMPACTED BY THE SEATBACK WHEN IT DECLINED BACKWARDS.*AK

MY YEAR2000 DODGE CARAVAN SLIPPED AWAY 3 TIMES ON ROAD. FIRST TIME IS IN JUNE OR JULY 2002 IN TUCSON ARIZONA, THEN NEXT DAY I SENT IT TO CAR DEALER FOR CHECKING IT UP AND THEY DIDN'T FIND ANYTHING WAS WRONG. THE SAME THING HAPPENED EARLY THIS YEAR IN AUSTIN, TEXAS AND I SENT IT TO DEALER TO CHECK UP AGAIN AND THEY DIDN'T FIND OUT ANYTHING WAS WRONGAGAIN. THE THIRD TIME IN MID JUNE AND I DIDN'T SENT IT TO DEALER THIS TIME BECAUSE I AM VERY DISAPPOINTED BY THEIR PREVIOUS CHECKING UP. NOW I'M VERY AFRAID OF DRIVING THIS CAR. HOWEVER, I HAVE TO USE THIS CAR BECAUSE MY FAMILY MEMBERS INCLUDING 2 KIDS, GRANDPARENTS, MY HUSBAND AND I NEED IT AND I DON'T HAVE ANY MONEY TO REPLACE IT NOW. CAN YOU HELP ME TO FIND OUT THIS SOLUTION? THANKS.

LTR FR JOHN HARISIADIS (IL) REQUEST AN INVESTIGATION INTO THE DEFECTIVE ROTORS USED ON CHRYSLER/DODGE MINIVANS, HE HAS EXPERIENCE W/ CHRYSLER/DODGE IN GETTING HIS 2000 DODGE GRAND CARAVAN REPAIRED. CONSUMER FEELS THAT DEALERS ARE PUTTING DEFECTIVE ROTORS ON VEHICLE DELIBERATELY. VEHICLE WAS TAKEN TO HAVE A NOISE CHECKED AND WAS TOLD THAT THE ROTORS WERE "PITTED AND RUSTED". *TS THERE WAS A NOISE IN THE BRAKES. IT WAS DIAGNOSED AS THE FRONT WHEEL ROTORS WHICH WERE PITTED AND RUSTED. THE CONSUMER NEEDED A LETTER FROM JOHN HARISIADIS WHO REQUESTED AN INVESTIGATION INTO DEFECTIVE ROTORS USED ON CHRYSLER/DODGE MINI VANS REPLACED. THE ROTORS DETERIORATED PREMATURELY WHICH CAUSED A NOISE WHEN THE BRAKES WERE APPLIED. *SCC *JB

CONSUMER STATES THAT WHILE DRIVING AT 30 MPH. VEHICLE WAS IN A HEAD ON COLLISION. CONSUMER STATES THAT BOTH OF THE FRONT AIR BAGS DID NOT DEPLOY. DEALER NOTIFIED.*AK

THE VEHICLE TRANSMISSION WOULD SHIFT GEARS TWICE WHILE DRIVING. A SOLENOID FUEL LEAK WAS THE CAUSE. *MR *CB *NLM

CONSUMER STATED THAT THE VEHICLE HAD AN ELECTRICAL PROBLEM ON THE DASH BOARD. THE DASH INDICATION WAS ILLUMINATED WHICH INDICATED THAT THE EMERGENCY BRAKE WAS ON WHEN IT WAS RELEASED. *MR *CB *NLM

CONSUMER STATES THAT WHILE DRIVING THE VEHICLE UP ON HILL THE VEHICLE ROLLED BACK. VEHICLE WAS STILL ON WHEN THE INCIDENT. DEALER WAS NOTIFIED. MR *CB

WHILE IN THE DRIVEWAY THE VEHICLE WAS IN PARK, THE KEY WAS TAKEN OUT OF THE IGNITION, THE VEHICLE ROLLED BACKWARDS. THE OWNER OF THE VEHICLE HAD GOTTEN BACK INTO THE VEHICLE AND APPLIED THE BRAKES, THEN THE VEHICLE WAS PLACED INTO REVERSE, THERE WAS A LOUD NOISE. THE OWNER THEN PLACED THE VEHICLE INTO DRIVE AND THE VEHICLE IMMEDIATELY ACCELERATED, WENT INTO THE GARAGE, AND HIT THE WASHER AND DRYER. OWNER STATED THERE WAS NO WAY TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. *AK *SCC *JB

MOVING WITH THE MILITARY FROM MO TO NV. VAN IS 35 MONTHS OLD BUT 10000 MILES OUTSIDE WARRANTY (46K). CHECK TRANS FLUID EVERY DAY PRIOR TO DRIVING. FLUID WAS FULL IN DENVER. ARRIVED IN ST. GEORGE, UT AND TRANSMISSION STOPPED GOING IN REVERSE. TOOK IT TO THE DEALER. DEALER CHARGED $80 TO ASSESS THE PROBLEM. STATED TRANSMISSION NEEDED OVERHAUL. BOTH DEALER AND CHRYSLER CORP TOLD US TO DRIVE TO LAS VEGAS, OUR DESTINATION. CHRYSLER SAID THEY WOULD ASSIST WITH THE REPAIR. UPON ARRIVAL TOOK IT TO THE DEALER. DEALER TOLD CHRYSLER THAT VEHICLE HAD NO TRANS FLUID AND SHOULD NOT BE A GOOD FAITH REPAIR. 1) TRANSMISSION SHOULD NOT FAIL AT 46000 WHEN PROPERLY SERVICED. 2) ST. GEORGE WAS WRONG FOR TELLING US TO DRIVE 120 MILES IN 107 WITHOUT TRANSMISSION FLUID. 3) OR THE DEALER IS LYING ABOUT THE FLUID LEVEL TO FORCE US TO PAY. CHRYLER STATES THEY CANNOT SAY ONE DEALER OR THE OTHER IS WRONG SO THEY REFUSE TO ASSIST FURTHER. ADDITIONALLY, I HAVE BEEN TOLD THAT I CANNOT TALK TO ANYONE HIGHER IN THE COMPANY THAN THE CUSTOMER SERVICE AGENTS AT CHRYSLER.*AK