1998 DODGE CARAVAN Complaints

VEHICLE BEGAN MAKING WHINING SOUNDS AND STARTED TO SHIFT ERRATICALLY. CONSUMER WAS ADVISED IT NEEDED A REBUILT TRANSMISSION. CONSUMER HAD THE WORK PERFORMED, ONLY TO HAVE IT GO OUT AGAIN. THIS TIME A FACTORY REBUILT TRANSMISSION WAS INSTALLED, WHICH SUBSEQUENTLY FAILED ALSO. A TOTAL OF FOUR (4) TIMES THE TRANSMISSION FAILED. *JG

AFTER GETTING INTO VEHICLE AND LOCKING DRIVER AND PASSENGER POWER DOORS, CONSUMER WAS UNABLE TO UNLOCK MANUALLY. CONTACTED DEALER.*AK CONSUMER STATED THE DOORS WILL ONLY UNLOCK AND LOCK ELECTRONICALLY, ONCE THE DOORS LOCK WHILE DRIVING, CONSUMER CAN NOT OPEN DOORS WITH HER HANDS OR MANUALLY LIFT UP THE LOCKS, DOORS WILL NOT UNLOCK WITH KEYS.*JB

VEHICLE HESITATES AND JERKS BEFORE GOING INTO GEAR. DEALER HAS INSPECTED VEHICLE AND INFORMED CONSUMER THAT TRANSMISSION NEEDS TO BE OVERHAULED. *AK PRIOR TO TAKING THE VEHICLE TO THE DEALER, IT WOULD NOT SHIFT INTO GEAR. THEN IT WOULD JERK INTO GEAR. THE ENGINE LIGHT NEVER ILLUMINATED. THERE HAS NEVER BEEN ANY INDICATION OF A TRANSMISSION PROBLEM UNTIL TWO WEEKS BEFORE TAKING TO THE DEALER. THE RUBBER SEALS IN THE TRANSMISSION GOT HARD AND NEEDED REPLACING. *JG

THERE IS A LEAK IN THE POWER STEERING PUMP MAKING IT DIFFICULT TO STEER VEHICLE. DEALER HAS INSPECTED VEHICLE. *AK DEALER TO REPLACE POWER STEERING PUMP. *TT

SEATBACK BOLTS KEEP GETTING LOOSE FROM JOLTS DUE TO SEATS BEING FLIPPED FOREWARD TO EXIT REAR 3RD ROW SEAT,SEATBACK WILL BECOME UN ERECT AND NOT LATCH IN UPRIGHT POSITION. *AK

WHILE DRIVING 45MPH DRIVER HEARD A LOUD BOOM JUST BEFORE STALLING OUT. DRIVER HAD DIFFICULT TIME STEERING VEHICLE TO THE SIDE OF ROAD. VEHICLE WAS TOWED TO MECHANIC. MECHANIC SAID A PIN BROKE INSIDE OF TRANSMISSION, CAUSING IT TO FAIL. OTHER DEALERS STATED THERE WAS NO PROBLEM REGARDING TRANSMISSION.*AK *YH

AIRBAG LIGHT COMES ON INTERMITTENTLY. DEALER DETERMINED CLOCKSPRING ASSEMBLY NEEDED TO BE REPLACED. CONSUMER STATES THAT BOTH DEALER AND DAIMLER CHRYSLER REFUSED TO REPLACE THE PART AS A WARRANTY ITEM.(CUSTOMER CARE AT DAIMLER CHRYSLER HAD BECOME VERY BELLIGERANT AND ABUSIVE OVER THE PHONE) PLEASE SEE REVERSE SIDE FOR A CONTINUANCE OF ABUSE. CONSUMER IS FEARING THE SAFETY OF HIS FAMILY. WIFE IS MAIN DRIVER, AND FEELS THAT HE SHOULD BE REIMBURSED FOR THE EXPENSE OF THE DEFECTIVE PART.(AFTER BEING OVERCHARGED FOR THE REPAIR DESPITE HAVING A VERBAL QUOTE BY THE SERVICE ADVISOR) APPEL DODGE HAS FAILED TO RETURN CONSUMERS CALLS TO SETTLE THE DISCREPANCY IN PAYMENT. THE VAN IS SHOWING NO INDICATION OF AIRBAG/CLOCKSPRING FAILURE. *AK *SCC

CONSUMER STATES THE SCREWS THAT HOLD UP THE TAILGATE HAS CRACK.*JB DEALER REPLACED RIGHT AND LEFT REAR HATCH SUPPORT RODS AND BOTH REAR HATCH STRUTS. *TT

FUEL LINE LEADING TO THE FUEL TANK WAS BROKEN AND CAUSING A FUEL LEAKAGE WHILE DRIVING. DEALER AND MANUFACTURER WERE NOT NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

WHEN SITTING IN PARK OR REVERSE CAN HEAR METAL KNOCKING. WHEN TURNING ON AIR CONDITIONING NOISE IS REALLY LOUD. MECHANIC STATED IT WAS FLYWHEEL THAT CAUSING THE NOISE. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK