2008 DODGE CARAVAN Complaints

TL* THE CONTACT OWNS A 2008 DODGE CARAVAN. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 106,000.

RECEIVED L25 RECALL NOTICE FOR MY 2008 DODGE CARAVAN (WIRELESS IGNITION NODE ~ UNINTENTIONAL MOVEMENT) IN EARLY JUNE. PLACED 3 CALLS TO LOCAL DODGE DEALERSHIP AND THEY DISPLAYED NO SENSE OF URGENCY WHATSOEVER TO ADDRESS THIS ISSUE. IT IS CLEAR THAT, WHILE THEY BOAST AN EXCELLENT SALES FORCE, THEY ARE NOT INTERESTED IN ADDRESSING LOW-YIELDING RECALL ISSUES. MY LAST TWO CALLS WERE MET WITH, "OH, YOUR PART ISN'T IN YET. WE'LL GIVE YOU A CALL WHEN IT ARRIVES." THIS GOES AGAINST THE SPIRIT OF WHAT IS OUTLINED ON THE RECALL NOTICE, WHERE THE DEFECT IS TO BE REMEDIED IN A TIMELY FASHION. MY PONTIAC GRAND AM HAD A SIMILAR RECALL (14350) AND IT WAS ADDRESSED SAME DAY AT A LOCAL DEALERSHIP (ALAN WEBB CHEVROLET OF VANCOUVER). INFORMATION FOR DEALERSHIP TO WHICH THIS COMPLAINT IS ASSIGNED: DICK HANNAH DODGE 3517 NE AUTO MALL DR, VANCOUVER, WA 98662 (360) 944-3276

I HAD THE DODGE DEALER ORDER PARTS FOR RECALL R03 ON JUNE 15, 2015. I CALLED THE DEALER 3 TIMES AND NO PARTS ARE AVAILABLE. I CALL CHRYSLER AND GOT NO ANSWER. HOW CAN I GET THIS RECALL DONE

TL* THE CONTACT OWNS A 2008 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 11V394000 (AIR BAGS, EQUIPMENT) AND 14V313000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALLS REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2008 DODGE CARAVAN. THE CONTACT STATED THAT THE IGNITION KEY BECAME LODGED IN THE IGNITION SWITCH AND THE SHIFT LEVER FAILED TO GO INTO PARK. THE CONTACT STATED THIS WAS A RECURRING FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.

FIRST IS A RECALL---R03 WIRELESS IGNITION-THE DEALERSHIP(BYFORD, DUNCAN, OK) IN JUNE, 2015 ON MY FIRST VISIT THE PART WAS NOT AVAILABLE; AFTER A SECOND VISIT AND TWO PHONE CALLS-"THE PART IS NOT AVAILABLE"; THE LAST PHONE CALL I WAS TOLD TO MAKE AN APPOINTMENT SO THAT "THEY CAN SEE THE VEHICLE AND THEN TRY TO ORDER THE PART". CONTACTED THE CHRYSLER GROUP RECALL ASSISTANCE CENTER(ON HOLD 30 MINUTES) AND GAVE THEM INFO; THEY TOOK NAME AND NUMBER SO THEY COULD CONTACT THE DEALERSHIP ABOUT THEIR "RECALL PARTS INVENTORY" 2ND COMPLAINT BRAKES-BOUGHT VEHICLE NEW; HAVE TO REPLACE FRONT BRAKE PADS EVERY 30000 MILES AND REAR BRAKE PADS EVERY 50000 MILES; CHRYSLER RECALL REPLACED THE PADS THE FIRST TIME AT THEIR EXPENSE--PER THEM FAULTY BRAKE PADS NOT CALIPER; LOCAL MECHANIC DOING THE 6 BRAKE JOBS THOUGHT MAYBE A NEW CALIPER REDESIGN WAS THE PROBLEM; CHRYSLER HAS NO FOLLOW UP TO THE INITIAL PROBLEM

TL* THE CONTACT OWNS A 2008 DODGE CARAVAN. THE CONTACT STATED THAT THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART AFTER NUMEROUS ATTEMPTS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

TL* THE CONTACT OWNS A 2008 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF A MANUFACTURER'S RECALL FOR THE KEY FOB IGNITION SWITCH; HOWEVER, THE PART TO DO THE REPAIR WAS NOT MADE AVAILABLE. THE CONTACT STATED THAT THE PART TO DO THE REPAIR EXCEEDED A REASONABLE AMOUNT OF TIME. THE NHTSA CAMPAIGN NUMBER AND VIN WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2008 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART TO DO THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2008 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V313000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.