1997 DODGE CARAVAN Complaints

RECEIVED A SAFETY RECALL LETTER FOR THE CLOCKSPRING ON MY MINIVAN (YR714091 NOTIFICATION CODE D17) ISSUES WITH AIRBAG DEPLOYING LIGHT AND HORN WILL NOT WORK. ACCORDING TO DODGE, THE REASON THIS IS HAPPENING IS BECAUSE OF THE CLOCKSPRING IN THE MINIVAN. WENT TO HAVE IT REPAIRED AT DODGE AND THE SERVICE MAN AT DODGE SAID MY MINIVAN DOES NOT APPLY TO THE RECALL. TOLD HIM WHY MY PROBLEMS ARE THAT DESCRIBED IN THE RECALL LETTER. HE SAID IT'S NOT PART OF THE RECALL. *JB

THIS IS RELATED TO COMPLAINT 10090457. MY 1997 DODGE CARAVAN HAS EXCESSIVE RUST AT THE TOP OF THE DRIVER-SIDE STRUT CAP. LARGE CHIPS OF RUSTED METAL CAN EASILY BE REMOVED WITH A SCREW DRIVER.*AK I WOULD LIKE TO KNOW IF THERE IS A RISK IN CONTINUING TO DRIVE THE VEHICLE. I BOUGHT THE VEHICLE NEW IN LATE 1996, AND HAVE KEPT IT IN MINNESOTA SINCE. THE REST OF THE BODY HAS EVIDENCE OF EARLY RUST THAT, IN A COUPLE YEARS, WILL BE UGLY, BUT LOOKS OK NOW AND IS TYPICAL FOR AN 8-YR OLD CAR IN MINNESOTA. CHRYSLER HAS ISSUED A SERVICE BULLETIN, WHICH DESCRIBES THE PROBLEM AS COSMETIC, BUT THEY HAVE ALSO PROVIDED A REPAIR KIT. THE KIT USES EPOXY TO GLUE ON A REPLACEMENT CAP, SO THAT SUGGESTS THE PROBLEM REALLY IS COSMETIC. HOWEVER, I HAVE NOT BEEN ABLE TO HAVE IT FIXED BECAUSE THE BODY-SHOP MANAGER AT THE DEALERSHIP SAID THE KIT IS OUT OF STOCK. IS IT SAFE?

COMPLAINT RECEIVED VIA E-MAIL. MY VEHICLE WAS MET WITH AN ACCIDENT ON ROUTE 516, OLD BRIDGE, NJ. MY VEHICLE WAS HIT FROM BEHIND BY A SCHOOL BUS AND PUSHED INTO A LAMP POLE. MY VEHICLE IS TOTALED AS PER STATE FARM INSURANCE. BOTH AIR BAG FAILED TO WORK. THE DRIVER AND PASSENGER SEATS COLLAPSED BACKWARD INSTEAD OF PROTECTING OUR NECK AND BODY. THE VEHICLE IS WITH STATE FARM INSURANCE. *JB. ALSO, DRIVER AND PASSENGER SEATS COLLAPSED BACKWARDS, RESULTING IN TWO INJURIES. *AK

CONSUMER WAS HAVING THE SAME PROBLEMS AS STATED IN RECALL 04V480000 CONCERNING AIR BAG CLOCK SPRING. DEALERSHIP WOULD NOT REPAIR FREE OF CHARGE BECAUSE THE VIN WAS NOT INCLUDED.*AK

THE CONSUMER STATED HER HUSBAND WAS COMING OUT OF THE DRIVEWAY AND THE VEHICLE WAS HIT ON THE SIDE. SHE STATED THAT HE RECEIVED SOME MINOR INJURIES AND HIS AIR BAG DID NOT DEPLOY. *JB *SC

FOIA REQUEST INFO RE CHRYSLER MINIVAN RECALLS INITIATED 1/25/02, ENGINE AND FUEL LINE MALFUNCTIONS THAT RESULTED IN FIRES . *BF INFORMATION REQUEST FROM CONSUMERS ATTORNEY. ATTORNEY IS PURSUING A WRONGFUL DEATH CLAIM FOR THE CONSUMER. CONSUMER BURNED TO DEATH IN A VEHICLE WRECK IN 1997. CAMPAIGN ID NUMBER : 03E053000. THIS RECALL ONLY PERTAINS TO AFTERMARKET REPLACEMENT FUEL FILTERS AND HAS NO RELATION TO ANY ORIGINAL EQUIPMENT INSTALLED ON CHRYSLER TOWN & COUNTRY, PLYMOUTH VOYAGER, AND DODGE CARAVAN MINIVANS OR ANY OTHER PRODUCTS MANUFACTURED BY DAIMLERCHRYSLER CORPORATION. *TC *JB

CONSUMER'S VEHICLE WAS HIT HEAD ON BY ANOTHER VEHICLE AT 40 MPH. ONLY THE PASSENGER'S SIDE AIR BAG DEPLOYED. HOWEVER, DRIVER'S SIDE AIR BAG FAILED TO DEPLOY. DRIVER SUSTAINED BRUISES TO BREAST AND STOMACH. RECALL 04V480000 AIR BAG CLOCK SPRING WAS ISSUED. BUT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO MODEL YEAR. *AK

STRUT TOWERS RUSTED THRU GREAT LOOKING VAN ON OUT SIDE I HAVE SEEN MORE OF THESE .THE LOCAL WELDIG SHOP DOES THESE JOBS VREY OFTEN FOR 1200 BUCKS!*AK

WHILE DRIVING, THE SRS LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. THE DRIVER PRESSED DOWN ON THE HORN, BUT IT FAILED TO WORK. PLEASE FILL IN ADDITIONAL INFORMATION. *JB

THE CONSUMER REQUESTED REIMBURSEMENT FOR RECALL REPAIRS. THE CONSUMER WAS DENIED BECAUSE THE REPAIRS WERE NOT DONE THE DEALER. *NM THE A/C WAS INOPERATIVE, THE CRUISE CONTROL WAS INOPERATIVE AND THE SES LIGHT. RECALL# 04V480000. *SC *JB