2018 DODGE CHALLENGER Complaints

The infotainment system is delaminating causing the system to start to dial random numbers with the ability for it to call 911 and hit the SOS button. This is a known issue with the Uconnect 8.4" system. It's an ongoing issue that they refuse to recall. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Since the day of delivery, the 2018 Dodge Challenger I purchased from Carvana has been non-operational due to a dead battery and significant engine problems. Despite multiple attempts to start the vehicle, it required towing to the dealer for repairs. Additionally, the car was delivered with illegally dark tint on all windows, including the front windshield, which is not compliant with California state regulations. These issues have rendered the vehicle unusable and have not been adequately addressed, posing safety and compliance concerns

Rear backup camera will sometimes either be distorted or have a black screen while in reverse. This is a safety hazard as dodge challengers have large blind spots and makes it difficult to see when backing up without the rear camera. This has almost caused me to hit another car and pedestrians as it's hard to see them due to the blind spots and not having the assistance of the camera. While driving in the rain, the front windshield will have streaks across the whole window, making it very difficult to see while driving in the rain. Windshield wipers have been replaced several times but issue continues to happen. The breaks will shake when breaking. This causes the car to not want to break at times. I have brought my car back to the dealership on several different occasions for this issue and all they have done is resurfaced the rotors and have changed the break pads and told me that there is nothing else they can do and to break more aggressively as there is a film on the rotors causing the car to shake when breaking.

UConnect LCD Control Screen is completely on the fritz due to adhesive de-lamination. The screen will frequently and randomly ‘ghost touch’ itself to turn the heat all the way up, turn the media volume all the way up, call contacts, adjust the clock, switch screens, etc while I’m driving. It is available for inspection upon request. Car has become a danger to drive as a result. Having to constantly fumble with the screen to not be roasted by the heat or have my eardrums blown out by max volume media while driving is significantly more distracting and dangerous than being on the phone while driving. It isn’t something that happens once or twice on a drive, it will touch the screen ~30 times a minute. This is a well known problem with UConnect systems in jeeps and dodges. You can look it up online or speak candidly with any dodge dealer. When I called dealers in my area directly they said this is a problem they see everyday. Vehicle is being taken to be inspected 6 days after reporting this event to UConnect and dodge as that is the earliest appointment they could get me at an approved service center. Absolutely 0 warning this would happen and no functional way to turn off the screen in the meantime. If you try to turn it off, when it senses it touched itself it just turns right back on. I’m being required to pay $300 out of pocket + costs for a rental to get the diagnosis.

The infotainment controlls/stereo malfunctions constantly- it has turned the stereo on/off disconnected navigation, turned on or off heat/air conditioning as well as tried to activate sos dial 911- causes a constant distraction to attempt to correct the issue-

The contact owns a 2018 Dodge Challenger. The contact stated while driving at approximately 30 MPH, the center master display screen started to randomly switch from function to function, and unintendedly started a telephone call. The contact became aware that a bubble had appeared in the center of the screen and was growing larger. The contact stated that the screen had started to delaminate. The contact stated that the failure of the control screen was intermittent at first but had become constant. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The contact researched online and related the failure to a delamination of the control screen. The manufacturer was informed of the failure. The failure mileage was approximately 48,000.

The adhesive that binds the digitizer to the LCD display will melt and causes thr infotainment system to press buttons by itself at random whenever it is on. Mine has tried to contact emergency services (911) while I'm driving. It is incredibly distracting while I'm driving. A known issue with 8.4 inch Uconnect screens made in 2017 through 2021.

The Uconnect Infosystem 8.4 display with navigation system has become defective. Because of this defect the system takes control of the infosystem switching between screens and options and as it gets worse it could possibly get into the power modes and other engine controls by itself without the driver knowing along with taking control of heating, cooling, lights and other safety features on the car itself without the driver knowing. Besides being annoying this is a huge safety concern that they are well aware of as there is extensive back ordering of replacement systems. In the dealership I go to they have 24 replacement units on back order. At roughly $1,800 per unit the company won't take responsibility for this defect.

The touchscreen is forming air bubbles on the top corners. I've seen videos of touchscreens that have done this and people report it selects different options on its own while driving.

Per the car fax report provided at time of purchase. This car supposedly not been in any accidents. I noticed that the lights when on are not leveled. I took it to a local Dodge dealer to fix and to my surprise we were told that the lights were not leveled because the car had been in a wreck before. There is no physical damage from what we can see however the cost to repair or level required extra work in order to complete and cost was very high. I feel that Toyota of Aneheim sold us a car knowing it had been in a wreck. When I called to see if they would repair they said no because I cannot prove that the problem existed before we purchased the r car. We have not been on any car accident and feel like Toyota does not care about making things right. Please help https://www.toyotaofanaheim.com