2018 DODGE CHALLENGER Complaints

UNCONNECT SYSTEM CONSTANTLY SHUTS OFF DURING NORMAL OPERATION WHICH CAUSES ISSUES WITH NAVIGATION. THERE IS ALSO A SHORT OF SOME TYPE WITH THE ELECTRICAL SYSTEM WHICH CAUSES GLITCHES IN THE SPEEDOMETER/MAIN DISPLAY SYSTEM - IT FLICKERS AND THEN RESUMES TO NORMAL ON OCCASION DURING NORMAL OPERATIONS.

THIS PERTAINS TO THE VEHICLES RADIO WERE THIS IS COMMON IN THE 8.4 TOUCH SCREEN WERE IT DEVELOPS BUBBLES IN THE SCREEN AND THE RADIO WILL INADVERTENTLY SELECT RANDOM TOUCH SCREEN SELECTIONS CAUSEING UNPREDICTABLE BEHAVIOR. THIS IS A DRIVER DISTRACTION AND SAFETY HAZARD.

TL* THE CONTACT OWNS A 2018 DODGE CHALLENGER. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED UP TO 46 MPH WITH AN UNKNOWN WARNING LIGHT ILLUMINATED. THE BRAKE PEDAL WAS DEPRESSED AND SLOWED THE VEHICLE AS DESIGNED. THE VEHICLE WAS TAKEN TO STAR DODGE CHRYSLER JEEP RAM (5101 S 1ST ST, ABILENE, TX 79605 (325)-698-2222) WHERE IT REMAINED UNREPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 48,000. THE VIN WAS NOT AVAILABLE.

I WAS IN THE CITY OF OLD SAN JUAN, IN MOTION DRIVING DOWN A TWO LANE STREET. I WAS IN A STRAIGHT WAY I HAD BEEN PRESSING THE BRAKE DOWN TO 55 MILES APPROACHING A A SLIGHT CURVE ( NOT EVEN HARD, THE CURVE ONLY DEVIATED FEW FEET TO A RIGHT AND THEN A COUPLE FEET TO LEFT, IN PR TRAVELING TO THE IN THE HISTORICAL AREA THERE IS A CEMENT LIKE STRUCTURE NO MORE THAN 10 INCHES SERVING AS A BARRIER BETWEEN THE TWO CAR LANES AND THE BICYCLE PATH). AT THAT MOMENT I LOST CONTROL OF THE VEHICLE, BRAKES FELT WEIRD COMPLETELY PRESSING THEM DOWN, IN MOTION. WHEN I SLIGHTLY PUMP THE BRAKE AGAIN GOING TOWARD A FULL PRESS THE BRAKE AND WHEELS DIDN'T RESPOND. I TRIED GETTING CONTROL AND AS I LEFT THE LAST CORNER AND STEER I LOST CONTROL HITTING THE BARRIER. MY FRONT TIRE WENT OFF!! ROLLED DOWN HILL. AFTER THAT MY CAR GOT SCRATCH AT THE BOTTOM DRIVING ON MY BRAKE PAD. I BOUGHT THE CAR THE SAME DAY!!!!! I CAN'T STRESS ENOUGH THE SITUATION. I USED TO DRIVE OLDER MODELS AND I'VE NEVER HAD THIS ENCOUNTER. THE STREET THAT IT HAPPEN WAS ASPHALT. THE DEALER AND BANK I GOT MY LOAN, DENIED MY CIVIL CODE RIGHTS, HAD TO GO THROUGH THE INSURANCE. I DIDN'T SIGN THE DOCUMENT STATING I GAVE THE RIGHTS TO THE CAR. THE DEALER INDEPENDENT DODGE DEALER TOOK BACK THE CAR AND NEVER COMPENSATED ME NOR DEALT WITH ME AGAIN. THEY NEVER GAVE ME AN ALTERNATE VEHICLE FOR MY TROUBLE WHILE I FIXED THE PROBLEM. THEY NEVER CALLED BACK! I TRIED GETTING A GOOD LAWYER BUT AFTER THEY TESTED WHAT HAPPEN IN THE BLACK BOX THEY GOT TO THE CONCLUSION I WAS 40 MPH, 5 SECONDS, PRIOR TO THE MOMENT THE INCIDENT TOOK PLACE, SO I WASN'T GOING THAT FAST PUSHING MY BRAKES LOSING CONTROL FROM THE LEFT LANE TOWARDS THE CONCRETE I COULDN'T GET A LAWYER IN PUERTO RICO. I FELT THEY STOLE MY HARD EARNED MONEY, $5,000 I PAID UPFRONT, PLUS THE LOAN AND PLUS THE INSURANCE MONEY AND THE LAWYER I HAD TO PAY FOR THE AGGRAVATION.

TL* THE CONTACT OWNS A 2018 DODGE CHALLENGER. THE CONTACT STATED THAT THE GEAR SHIFTER WAS PLACED IN THE PARK POSITION HOWEVER, THE VEHICLE STARTED TO ROLLAWAY AFTER THE BRAKE PEDAL WAS RELEASED. THE CONTACT ACTIVATED THE PARKING BRAKE TO STOP THE VEHICLE FROM ROLLING. ADDITIONALLY, WHILE DRIVING AT VARIOUS SPEEDS, THE TRANSMISSION EXPERIENCED HARD SHIFTS BETWEEN GEARS. STARR MOTORS, INC. (2584 PRUDEN BLVD, SUFFOLK, VA 23434, (757)539-0214) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 99,559.

TL* THE CONTACT'S SON OWNS A 2018 DODGE CHALLENGER. THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED, THE DRIVER'S SIDE WHEEL DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 27,071.*DT*JB*DT*JB*DT*TP

THIS HAS BEEN GOING ON FOR A YEAR NOW AND STARTED THE 2ND MONTH I BOUGHT THE CAR. WHAT WILL HAPPEN IS 1 TO 2 TIMES A WEEK THE UCONNECT 8.4C NAVIGATION SCREEN WILL FREEZE ON THE SCREEN IT STARTED UP ON AND CAN NOT BE CHANGE. YOU CAN MAKE SELECTIONS ON THE SCREEN ITS STUCK ON, BUT WHEN YOU NEED TO WITH GO TO ANOTHER PAGE YOU CANT. YOU MUST PUT THE CAR IN NEUTRAL AND TURN IT OFF THEN BACK ON TO GET THE SYSTEM TO WORK PROPERLY. I LET THE DEALER KNOW DURING AN OIL CHANGE AND THEY SAID THEY WHERE NOT ABLE TO DUPLICATE THE ISSUES. I THEN TOOK THE CAR IN 3 MONTHS LATER AND AGAIN THEY COULD NOT DUPLICATE THE ISSUE. WHEN I ASKED FOR RECORDS OF MY COMPLAINT AND THE CAR IN THE SHOP THEY SAID THEY COULD NOT FIND THEM. I WILL BE TAKING THE CAR TO ANOTHER DEALER AS THE ONE I WAS GOING TO IS HORRIBLE. ALSO THE ISSUE HAPPENS AT ANYTIME I COULD BE STATIONARY, OR DRIVING, WHEN DRIVING IT BECOMES A SAFETY ISSUE AS I TURN OFF AND BACK ON THE CAR WHILE IN MOTION

MY FRONT DRIVER SIDE TIRE KEEPS LOSING AIR SO I TRY TO GET MY TIRE FIXED, COME TO FIND OUT THAT MY RIM HAS A SMALL CRACK. I'VE NEVER EXPERIENCED A CRACKED RIM ON A LESS THAN 2 YEAR OLD CAR. IT PICKS AND CHOOSES WHEN IT WANTS TO KEEP AIR WHICH IS NOT SAFE AND THESE RIMS COST WAY TOO MUCH. ALSO MY DRIVER SEAT HAS A SQUEAKING NOISE WHICH IS IRRITATING, IT HAPPENED WHEN I WAS DRIVING ON THE HIGHWAY AROUND 60 WHEN I CAME ACROSS A DIP IN THE ROAD WHICH CAUSED ME TO BOUNCE UP SLIGHTLY. IT PERIODICALLY SQUEAKS.

WE TOWED OUR VEHICLE OFF AT OURSMAN DODGE IN MD LAST THURSDAY AS APPEARS THERE WAS A LOUD CLANKING SOUND AND UNSAFE TO DRIVE. THE SERVICE DEPARTMENT STATED THAT THE SWAY BAR HAD BROKEN, BUT THERE WAS NO VISIBLE SIGNS OF A COLLISION. WE PURCHASED THE VEHICLE ROUGHLY 5 MONTHS AGO AND TO OUR KNOWLEDGE, WE NEVER HAD A COLLISION IN THE VEHICLE. THE PART IS UNDER WARRANTY AND SHOULD BE ABLE TO BE REPAIRED. THE DEALERSHIP REFUSED TO PAY IT UNDER THE WARRANTY AS THEY COULDN'T DETERMINE HOW THE PART BROKE. THE VEHICLE HAS LESS THAN 18,000 MILES AND AGAIN, PURCHASED OVER THE PAST 5 MONTHS. THEY SAID TO CALL THE WARRANTY COMPANY TO SEE IF THEY WOULD SEND A 3RD PARTY VENDOR. I CALLED THEM AND THE PERSON IN THE CUSTOMER SERVICE DEPARTMENT STATED THAT THEY DID SPEAK TO THE DEALERSHIP AND STATED MAYBE THE PRIOR OWNER WAS IN A COLLISION BUT THERE WAS NO VISIBLE DAMAGE AND THEY REALLY COULDN'T TELL HOW THE SWAY BAR BROKE. HE SAID HE WOULD SEND AN INSPECTOR OUT AND SOMETIMES ITS UNFORTUNATE THAT PEOPLE WHO HAD THE CAR PRIOR DON'T REPORT THINGS. HE SAID HE WOULD GET OUT THERE WITHIN A DAY AND LET US KNOW HOW DODGE WOULD LIKE TO PROCEED. HE GAVE US A CASE NUMBER. WE CALLED IN TODAY TO FIND OUT WHAT THE STATUS IS OF THE INSPECTOR AS THE VEHICLE IS STILL AT THE DEALERSHIP. SOMEONE STATED THERE WERE NO NOTES OF AN INSPECTOR AND STATED THE DEALERSHIP DENIED THE WARRANT? NOT SURE WHAT IS GOING ON, THIS IS VERY FRUSTRATING, WE ARE WAITING ON THE FIRST CUSTOMER SERVICE REP TO CALL US BACK TO FIND OUT IF AN INSPECTION WAS INDEED SET UP AS THAT WAS WHAT WAS SUPPOSED TO HAPPEN. AGAIN, THIS IS RIDICULOUS. THERE IS NO DAMAGE TO SHOW A COLLISION, WE DON'T KNOW HOW IT BROKE AND THE PART IS COVERED UNDER WARRANTY. WE WORK HARD TO PAY OUR BILLS AND PAY OUR CAR PAYMENTS. TAKE CARE OF THE PART. IF YOU CAN'T TELL ME HOW IT BROKE, THEN YOU SHOULD BE ABLE TO TAKE CARE OF IT UNDER THE WARRANTY.

TL* THE CONTACT OWNS A 2018 DODGE CHALLENGER. WHILE THE CONTACT'S SON WAS DRIVING AT AN UNKNOWN SPEED, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS UNABLE TO RESTART AND WAS TOWED TO ISLAND CHRYSLER DODGE RAM (LOCATED AT 1239 HYLAND BLVD, STATEN ISLAND, NY 10305, 718-667-8989). THE DEALER DIAGNOSED THAT THE TRANSMISSION AND REAR DIFFERENTIAL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. AFTER LEAVING THE DEALER, WHILE DRIVING, SEVERAL WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT RETURNED THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AXLE, IGNITION COIL, SPARK PLUGS, ANTI-LOCK BRAKES, AND STABILIZER BAR NEEDED TO BE REPLACED. THE DEALER REPAIRED THE VEHICLE, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO CALL THE NATIONAL CENTER FOR DISPUTE SETTLEMENT FOR FURTHER ASSISTANCE. THE CONTACT CALLED THE NATIONAL CENTER FOR DISPUTE SETTLEMENT AND WAS PROVIDED CASE NUMBER: 32195089NY. THE APPROXIMATE FAILURE MILEAGE WAS 24,000. *TT *AS