2018 DODGE CHALLENGER Complaints

TL* THE CONTACT OWNS A 2018 DODGE CHALLENGER. THE CONTACT STATED THAT ALL FOUR RIMS WERE CRACKED FROM THE INSIDE, WHICH CAUSED THE TIRES TO LEAK AIR. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE RIMS WERE CRACKED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE RIMS WERE NOT REPAIRED OR REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. *TT CONSUMER STATED AND I CONTACTED THE DODGE DEALERSHIP LOCALLY IN MY AREA AND I WAS ACTUALLY AT 3700 MILES OR A LITTLE MORE OF WARRANTY ON THEM. I TOLD THEM I FELT LIKE THIS IS A MANUFACTURE DEFECT CAUSE MY FATHER AND I BOTH DID RESEARCH ONLINE AND THERE'S BEEN MORE THAN 1 PERSON THIS HAS HAPPENED TO. THE DEALER TOLD ME THAT IT WAS 1600 FOR 1 RIM FOR MY CAR. AND THAT THEY HAD REPLACED 4 THAT WEEK FOR THE SAME REASON. BUT THEY ARE TRYING TO PLAY IT OFF AS PEOPLE RUNNING OVER CURBS WHICH WOULD CAUSE MORE DAMAGE TO THE CAR DUE TO HOW LOW IT SITS. OR THEM HITTING POT HOLES IN THE ROAD AND I INFORMED THEM I'VE NOT DONE EITHER OF THEM THINGS AND WHAT I FOUND ONLINE AND ON CHALLENGER FORUMS. NOTHING WAS DONE SO I CALLED CORPORATE HEADQUARTERS FOR DODGE AND MADE A OFFICIAL COMPLAINT WITH THEM AND INFORMED THEM A COMPLAINT WAS FILED WITH YOU GUY'S. AND I THINK THAT IT'S REALLY OUTRAGEOUS THAT WE PAY 45,000 OR MORE FOR THESE CARS TO BE CHARGED 1600 FOR 1 RIM AND I TOLD THEM THE EXACT SAME THING I TOLD DEALERSHIP AND NOTHING HAS BEEN DONE AT ALL. MATTER OF FACT I HAD TO GO PURCHASE NEW RIMS AND A DIFFERENT BRAND FOR ME TO BE ABLE TO DRIVE MY CAR. I STILL HAVE THE ORIGINAL RIMS THAT CAME ON MY CAR WHEN I PURCHASED IT.*JB

TL* THE CONTACT OWNS A 2018 DODGE CHALLENGER. WHILE THE VEHICLE WAS IN PARK AND SHIFTING INTO DRIVE, THE CONTACT HEARD AN ABNORMAL HISSING NOISE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO NAPLETON CHRYSLER JEEP DODGE RAM (1460 E OSCEOLA PKWY, KISSIMMEE, FL 34744, (407) 288-8243), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 59369352. THE CONTACT WAS REFERRED TO THE LOCAL DEALER. THE VEHICLE WAS TAKEN TO AIRPORT CHRYSLER DODGE JEEP RAM (5751 EAGLE VAIL DRIVE, ORLANDO, FL 32822, (407) 541-6200) WHERE IT WAS DIAGNOSED THAT THE VEHICLE MADE A NOISE WHILE SHIFTING FROM PARK INTO REVERSE AND REVERSE INTO DRIVE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 200. THE VIN WAS INVALID.

PULLING OUT OF A PARKING LOT AT LOW SPEED THE STEERING WHEEL VIBRATED FOR A SECOND AND THE POWER STEERING LIGHT LIT UP ON THE DASH. A MESSAGE SAID "POWER STEERING ASSIST NEEDS SERVICE". AT THE SAME TIME MY POWER STEERING WENT COMPLETELY OUT. TOOK IT TO THE DEALERSHIP AND WAS TOLD THE POWER STEERING MODULE WENT OUT. THE CAR IS A 2018 CHALLENGER RT WITH 20,000 MILES.

THIS CONDITION MATCHES NHTSA 19V-203 WHICH IS FOR 2019 DODGE CHALLENGERS. HOWEVER I HAVE A 2018 DODGE CHALLENGER EXHIBITING THE SAME SYMPTOM. WHILE THE CAR IS IN MOTION, AND AT RANDOM TIMES EVERY DAY, THE ENTIRE INSTRUMENT PANEL CLUSTER WILL GO DARK. BY DARK I MEAN ALL ILLUMINATED FEATURE ON THE INSTRUMENT PANEL ARE INVISIBLE. THE CAR DOES NOT STALL, AND IT CAN STILL BE OPERATED, BUT I CAN NOT SEE MY SPEED, RPMS, OR ANY OPERATIONAL DATA, THEREBY CREATING A SAFETY HAZARD, ESPECIALLY AT NIGHT. THIS HAS HAPPENED INTERMITTENTLY SINCE I PURCHASED THE CAR.

BOUGHT MY CAR ON MAY 7, 2018 BRAND NEW. IT HAS 3206 MILES, I REALLY DONT USE IT BECAUSE IT IS USED FOR PLEASURE/SHOW BUT WHEN I DO THE BATTERY IS DISCHARGED. I HAVE HAD TO CALL A TOTAL OF 4 TIMES-JUNE, JULY, SEPTEMBER,, OCTOBER 2018 THE BATTERY DISCHARGED WITHOUT ANY VALID REASON. IN 2019 APRIL, MAY THE BATTERY DIED AGAIN. THE DEALER TOOK TWO WEEKS AND FINALLY CHANGED THE BATTERY AND RESET THE IBS. HOPEFULLY THIS WORKS BUT I NEEDED TO REPORT IT TO SOMEONE. THE DEALER SAID THAT ONE REASON WHY THE BATTERY DISCHARGES IS BECAUSE I DONT DRIVE IT OFTEN.

TAKATA RECALL: AXLE ON FRONT PASSENGER SIDE BROKE WHILE MAKING LEFT TURN. SPEED AT THE TIME WAS 5-10 MILES.

NEW VEHICLE WAS BROUGHT INTO DEALER TWICE PRIOR TO REACHING 15K MILES. BRAKES WERE ADJUSTED, BUT SAID TO BE FUNCTIONING AS DESIGNED. VEHICLE HAS LONG STOPS IN CITY DRIVING ESPECIALLY AFTER LONG PERIODS OF TIME WHEN THE BRAKES HAVE NOT BEEN USED, WHEN THERE IS NO PRESSURE IN THE LINE. THE CAR WAS RE-ASSIGNED A NEW STAR CASE BY FCA DODGE 58387971, FROM CUSTOMER SERVICE REP "SARAH" AT EXTENSION 3020683. 1 APPOINTMENT WAS SET UP TO BRING BACK TO THE DEALER, BUT WHEN I COULD NOT MALE THE APPT. SHE CLOSED THE CASE AND SENT ME NO NOTICE. THE TRANSMISSION ALSO HAS SHIFTING ISSUES AND BANGS IN AND OUT OF GEAR AT LOW OR HIGH SPEEDS AT ALL TIMES, WHEN THE CAR HAS BEEN, OR HAS NOT BEEN DRIVEN. I HAVE LEASED OR BOUGHT 7 CARS FROM CHRYSLER / DODGE IN THE LAST TEN YEARS AND HAVE NEVER BEEN TREATED SO POORLY. I DID ASK THAT THEY TAKE THE CAR BACK AS THE FIRST INCIDENT OCCURRED WITHIN 3K MILES WHERE I NEARLY RE-ENDED SOMEONE AT VERY LOW SPEEDS UNDER 20 MPH BECAUSE OF THE CAR'S DEFECTIVE STOPPING DISTANCE. INSTEAD DODGE TOLD ME TO GO THROUGH MY STATE'S LEMON LAW. I AM ASKING FOR ASSISTANCE FROM THE NHTSA. I AM ASKING THAT THEY CONTACT DODGE FCA CUSTOMER CARE DIRECTLY AT 1 844 827 2006 AND SPEAK TO SARAH AT EXTENSION 3020683. THE TRANSMISSION IS VERY CLUNKY AS WELL. IT SLAMS INTO A LOWER GEAR SO HARD IT LURCHES THE VEHICLE BACKWARDS FROM THIRD TO SECOND GEAR. THIS VEHICLE WAS A PRESENT TO MYSELF AFTER SURVIVING COLON CANCER, BUT IT'S A NIGHTMARE THAT DODGE DOESN'T WANT TO HEAR ABOUT AND WANTS TO DO NOTHING TO RESOLVE. FIRST REPAIR ORDER WAS 08 29 2018 (PURCHASED IN JULY 2018), SECOND REPAIR ORDER WAS MARCH 21 2019. THIRD REPAIR ORDER WAS SCHEDULED IN MAY 2019, BUT NEEDED TO BE RESCHEDULED. DODGE CLOSED MY STAR CASE AS A RESULT OF ME CANCELING THE APPT. WITH THE DEALERSHIP.

TL* THE CONTACT OWNS A 2018 DODGE CHALLENGER. WHILE DRIVING APPROXIMATELY 10 MPH, THE STEERING WHEEL AND ACCELERATOR PEDAL VIBRATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO CROWN CHRYSLER DODGE JEEP RAM FIAT (844-921-6030, LOCATED AT 2120 CHAPMAN RD, CHATTANOOGA, TN 37421) WHERE THE TECHNICIAN PERFORMED A WHEEL BALANCING. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER. THE TECHNICIAN ROTATED THE TIRES, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND ALL FOUR TIRES WERE REPLACED. THE CONTACT STATED THAT THE STEERING WHEEL VIBRATION SEIZED; HOWEVER, THE ACCELERATOR PEDAL CONTINUED TO VIBRATE. ADDITIONALLY, THE FRONT DRIVER'S DOOR DID NOT UNLOCK. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE LOCK COMPONENT WAS REPLACED, BUT THE VIBRATION OF THE ACCELERATOR PEDAL RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE ENGINE, EXHAUST SYSTEM, AND TRANSMISSION WERE DISMANTLED AND RE-POSITIONED. THE FAILURE CONTINUED. THE CONTACT CALLED THE MANUFACTURER AND REQUESTED A BUY BACK. THE MANUFACTURER STATED THAT THE DEALER ASSURED THEM THAT THE FAILURE WAS REMEDIED. THE CONTACT STATED THAT THE FAILURE RECURRED AND SMOKE EMITTED FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE TECHNICIAN REPLACED THE O-RING AND THE OIL FILTER. THE CONTACT STATED THAT THE VEHICLE WAS NOT COMPLETELY REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.

ON APRIL 24TH, 2019, I WAS INVOLVED IN A CAR ACCIDENT THAT CAUSED SIGNIFICANT DAMAGE TO THE FRONT END OF MY CAR. THE ENTIRE FRONT END IS DAMAGED. DUE TO THE IMPACT ON THE CAR, THE AIRBAGS WERE SUPPOSED TO DEPLOY, YET THEY DID NOT. AS I WAS ENTERING THE CENTER LANE A CAR PLOWS INTO THE LEFT FRONT SIDE OF MY CAR TEARING THE VEHICLE FROM LEFT TO RIGHT.

I WAS DRIVING DOWN THE HIGHWAY AT ABOUT 80-83 MPH. I WAS GETTING OFF ON AN EXIT IN BOISE IDAHO WHEN I STEPPED ON MY BREAK TO SLOW DOWN MY CRUISE CONTROL TURNED OFF BUT I WAS NOT ABLE TO BREAK. THE BREAKS LOCKED UP AND I WAS NOT ABLE TO STOP WHICH MADE ME GO THROUGH THE RED LIGHT AND GET T-BONED I HAD TAKEN MY CAR TO GET FIXED TWICE BEFORE AT THE DODGE DEALERSHIP. THE FIRST ONE I TOOK IT TO WAS THE TWIN FALLS DEALERSHIP THEY COULDN'T FIX IT SO I TOOK IT TO THE BURLEY IDAHO WHERE THEY SAID THEY FIXED IT. MY ELECTRONIC STABILITY CONTROL LIGHT WOULD TURN ON WHICH WOULD CAUSE MY STEERING WHEEL TO LOCK UP I WOULD NOT BE ABLE TO USE MY BREAKS OR ACCELERATION PETAL FOR ABOUT 30-40 SECONDS AFTER THAT IT WOULD RESET AND MY WOULD WORK FINE.