2016 DODGE CHALLENGER Complaints

LOST POWER STEERING, LOST STABILITY CONTROL AND ABS BRAKES DRIVING ON INTERSTATE 695. SYSTEMS CYCLED ON AND OFF EVENTUALLY REMAINED OFF. CAR DIFFICULT TO DRIVE.

TL* THE CONTACT OWNS A 2016 DODGE CHALLENGER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND USING THE PADDLE SHIFTER TO SHIFT TO AN UP GEAR, THE VEHICLE WOULD DOWN SHIFT INSTEAD. THE CONTACT STATED THAT THE WHEN THE FAILURE FIRST OCCURRED THE VEHICLE WAS TAKEN TO BOTH AN INDEPENDENT MECHANIC AND WHITTEN BROTHERS OF RICHMOND LOCATED AT 10701 MIDLOTHIAN TURNPIKE #100, RICHMOND, VA 23235, PHONE NUMBER: (804) 378-0707, WHERE THE FAILURE COULD NOT BE DUPLICATED. THE CONTACT STATED THAT HE THEN PURCHASED A DASH-CAM AND UPON RECORDING THE FAILURE, THE VEHICLE WAS TAKEN BACK TO THE LOCAL DEALER WHITTEN BROTHERS OF RICHMOND 10701 MIDLOTHIAN TURNPIKE #100, RICHMOND, VA 23235 (804) 378-0707, WHERE BOTH PADDLE SHIFTER BUTTONS WERE REPLACED. THE CONTACT STATED THAT THE FAILURE HAD RECURRED SEVERAL TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,007.

THE CAR STARTED DOING A REAR WHEEL HOP IN SECOND GEAR CHANGE AS ALREADY REPORTED TO DODGE. DODGE HAS OFFERED TO REPLACE THE CAR PRIOR TO THE ACCIDENT VIA A MR MIKE MACDONALD. THIS WHEEL HOP WAS PREVIOUSLY REPORTED TO 3 DODGE DEALERS WHO SAID THIS WAS "NORMAL". ON THE OFFER TO REPLACE THE CAR I WAS TOLD TO CONTINUE DRIVING THE CAR UNTIL THE REPLACEMENT CAME. I SHOULD HAVE NOT TAKEN THAT OFFER. THE CAR ALMOST KILLED ME. THE AIR BAGS DID NOT DEPLOY. THE SEAT BELT DID NOT RESTRAIN ME, AS MY HEAD SLAMMED INTO THE STEERING WHEEL. MULTIPLE CASES OF AIR BAGS ON THESE CARS NOT DEPLOYING HAS COME UP IN GOOGLE SEARCHES. BOTH DRIVER SIDE TIRES RUPTURES WHEN THE CAR WENT SIDEWAYS FOR THE SECOND TIME AFTER WHAT I CAN ONLY IMAGINE WAS THE THROTTLE BEING STUCK. I CAN PROVIDE IMAGES LATER AFTER THE HOSPITAL OF THE TIRE HOP MARKS. DODGE SHOULD BE HELD ACCOUNTABLE FOR SELLING A COFFIN ON WHEELS. ODDLY, MR. MIKE MACDONALDS PHONE SENDS ME STRAIGHT TO CUSTOMER SERVICE NOW.

U CONNECT SAFETY CONCERNS. DRIVE SHIFT PROMPTED FOR SERVICE, BACK UP CAM SHOWING WHILE IN DRIVE IN NAVE SCREEN, NO CONTROL OVER BLOWERS, WITH MANUAL BUTTONS OR NAV SCREEN, NO CONTROL OF RADIO VOLUME, BLACK SCREEN, AND ASSIST LIGHT AND 911 LIGHT NOT FUNCTIONAL. *TR

UCONNECT 911 VEHICLE PHONE CHIP NOT WORKING, WHITE SCREEN ON RADIO MODULE, AND UNABLE TO CONTROL RADIO SETTINGS, NOT ABLE TO CONTROL BLOWER FOR HEAT, AC, OR DEFROST, MULTIPLE TRIPS TO DEALER AND CALL TO CUSTOMER CARE HAS NOT RESOLVED ISSUE AS OF YET. HEAD UNIT IS ON BACK ORDER. PHONE CAN NOT BE CONNECTED TO HANDS FREE SYSTEM SAFELY. 10. DEALERSHIP IS NOT BEING COOPERATIVE.

TL* THE CONTACT OWNS A 2016 DODGE CHALLENGER. WHILE DRIVING 25 MPH, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED, BUT NOT DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.

TL* THE CONTACT OWNS A 2016 DODGE CHALLENGER. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE FRONT DRIVER SIDE BRAKES FAILED TO ENGAGE. IN ADDITION, THERE WAS A LOUD ABNORMAL NOISE COMING FROM THE BRAKES WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN UNKNOWN LOCATION WHERE UNKNOWN PARTS WERE REPLACED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,730. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2016 DODGE CHALLENGER. WHILE DRIVING APPROXIMATELY 15 MPH AND ATTEMPTING TO MAKE A LEFT TURN, THE VEHICLE STALLED. ALL THE WARNING INDICATORS WERE ILLUMINATED. THE CONTACT COASTED TO THE SIDE OF THE ROAD AND CALLED ROADSIDE ASSISTANCE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT WATER ENTERED THE ENGINE MANIFOLD TROUGH THE COLD AIR INTAKE, LOCATED SIX INCHES FROM THE GROUND. THE FAILURE WAS NOT COVERED UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,000.

MY 17 YEAR OLD SON'S 2016 DODGE CHALLENGER TURNS OFF WHILE CAR IS BEING DRIVEN. THE IGNITION SWITCH USUALLY GOES TO ACC (SOMETIMES RUN). ALSO, THE STEERING WHEEL LOCKS UP, THE HEADLIGHTS GO OUT, BRAKING IS DIFFICULT, HEATING/COOLING TURN OFF, AND ACCORDING TO THE MANUAL THE AIRBAGS BECOME INACTIVE IN ACC. MY SON HAS NEARLY HIT A TREE AND HE HAS CROSSED LANES INTO THE OPPOSITE DIRECTION WHEN THE STEERING WHEEL HAS LOCKED. THE PROBLEM STARTED HAPPENING AT ABOUT 2500 MILES 04/2016. IT HAS HAPPENED FROM10 MPH TO 70 MPH. IT HAS HAPPENED 15 OR MORE TIMES AND SEEMS TO HAPPEN AFTER THE CAR HAS BEEN DRIVEN OVER 20 MILES, PARKED, AND THEN DRIVEN AGAIN. IT HAS HAPPENED ON ALL TYPES OF ROAD--RESIDENTIAL, CITY AND HIGHWAY. IT HAS OCCURRED WHILE BEING DRIVEN STRAIGHT AND WHEN TURNING, ON LEVEL ROADS AND UP HILLS. THE DEALER COULD NOT DUPLICATE THE PROBLEM. THE DEALER CONTACTED CHRYSLER DETROIT WITHOUT SUCCESS. THEY INSTALLED A SPECIAL DATA COLLECTING SWITCH WHICH WE MANUALLY ACTIVATED WHEN THE CAR STALLED. THE DATA WAS FORWARDED TO DETROIT FOR ANALYSIS. I HAVE ATTACHED SERVICE RECORDS. WE HAVE SUPPLIED PHOTOS OF THE INSTRUMENTATION AFTER THE CAR TURNS OFF. MY SON STARTED DRIVING WITH ONE HAND ON HIS IPHONE MAKING A VIDEO RECORDING OF THE CAR STALLING IN LATE SEPTEMBER 2016. THE VIDEO RECORDING IS ON YOUTUBE AT: HTTPS://WWW.YOUTUBE.COM/WATCH?V=SE5TAGU6MY8&FEATURE=YOUTU.BE ON OCTOBER 7, 2016, I MET AT OUR LOCAL DEALERSHIP WITH THE GENERAL MANAGER, SERVICE MANAGER, AND HEAD MECHANIC TO DISCUSS THE PROBLEMS AND TO REVIEW THE VIDEO. THEY STATED THAT THEY DID NOT KNOW HOW TO FIX THE CAR AND HAD TO RELY ON CHRYSLER. THE NEW VIDEO WAS FORWARDED TO CHRYSLER AND A MASTER MECHANIC WAS TO REVIEW IT BUT NOTHING HAS HAPPENED. FURTHER, THEY RECOMMENDED THAT THE CAR SHOULD NOT BE DRIVEN AS IT IS TOO DANGEROUS. SINCE THEN, THE CAR HAS BEEN PARKED. *TR

TL* THE CONTACT RENTED A 2016 DODGE CHALLENGER. WHILE DRIVING 70 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE BECAME UNCONTROLLABLE AND PULLED TO THE RIGHT. THE CONTACT WAS UNABLE TO REGAIN CONTROL OF THE VEHICLE AND CRASHED INTO A CONCRETE BARRIER. THE VEHICLE SPUN AROUND SEVERAL TIMES AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE UPPER CONTROL ARM FRACTURED AND SEPARATED FROM THE VEHICLE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE FACE AND LOST SEVERAL TEETH, BUT MEDICAL ATTENTION WAS NOT REQUIRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,000. THE VIN WAS UNAVAILABLE.