2018 DODGE CHARGER Complaints

UConnect screen is delaminated and acts like it is being pressed and this causes the back up camera to flicker in/out while backing up

2018 Dodge Charger R/T uConnect system has a well-documented history of delaminating causing a series of hazardous conditions. The screen will jump from menu item to menu item, from one control to another, will disconnect phone calls, will prevent phone calls from being made, will exit out of navigation screens while driving, will distract drivers with constant beeping at loud volumes, will cause backup camera systems to cease functioning, will prevent users being able to access security features, and will generally have a negative impact on the mental state of drivers while driving down the road. These are dangerous conditions and the product should be recalled regardless of warranty status. NHTSA is charged with protecting the human lives while driving down the road and should act by instituting a recall.

The contact owns a 2018 Dodge Charger. The contact stated while operating the vehicle the touch screen display had delaminated and dethatched causing the back-up camera to become inoperable. The cause of the failure was not yet determined, and the vehicle was not yet repaired. The local dealer was contacted regarding the failure and the owner was informed that the display screen needed to be replaced. The manufacturer was also notified of the failure, but no assistance was offered. The failure mileage was 47,000.

The contact owns a 2018 Dodge Charger. The contact stated that while entering their vehicle, they noticed that both the front driver and passenger interior door panel were becoming unglued, showing electrical wiring inside the door panels. The contact reached out to the local dealer about the failure but was told the failure would not be covered under the warranty. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 21,000.

Inside door panels started to separate from the door, this is causing my power locks malfunction on the driver side (the separation is causing a lock button to misalign with the hole in the door panel). This started approximately 2 weeks ago. This problem started with the driver side door and has now affected 3 of the for doors in the car. Of course it happened about 4 months past the 3 year Dodge warranty period.

On 07/30/2019, your staff made an error on the mileage. It was reported 111,000 miles which would mean someone drove over 100,000 miles in a year? Which I'm not real sure if that is even possible... The mileage should of been reported as 11,100. The car currently has 27,073 miles. Please assist me on getting this corrected. Thank you. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

2018 Dodge Charger with only 6900 miles. Issue began in fall 2020 at about 6700 miles, shortly after the 3 year bumper to bumper warranty ended. U-CONNECT 8.4 System malfunctions as often as twice per second and perhaps 30 times per minute, causing unsafe distractions (multiple beeps) and possibly more. Sometimes it is the radio switching channels, with an annoying beep each time. Sometimes it is a clock setting display which pops up with a beep asking "Do you want to change clock settings?" When these thing happen, other electronics act up - map and navigation goes crazy, phone bluetooth interface goes crazy. When U-Connect is acting up badly, the rearview backup camera sometimes does not work when transmission is shifted into reverse. The U-Connect can be used to adjust drive-train performance thus representing the possibility of an additional safety hazard. Disconnecting the battery and reconnecting it seems to reset it but only helps for a little while; from 1 minute to a day before it starts acting crazy again.

THIS AT ABOUT 5:30 AM WHEN I WAS GETTING IN MY CAR TO GO TO WORK I NOTICED THE PANEL ON MY DRIVER SIDE DOOR WAS BEGINNING TO LIFT UP.MY CAR IS RARELY PARKED IN THE SUN LIGHT BECAUSE I PARK IT IN MY GARAGE AT HOME AND A SHADED AREA AT WORK.

TL* THE CONTACT OWNS A 2018 DODGE CHARGER. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE RADIO WOULD INADVERTENTLY TURN ON AND OFF AND CHANGE RADIO STATIONS INDEPENDENTLY. ADDITIONALLY, THE BLUETOOTH FUNCTION WOULD INDEPENDENTLY ACTIVATE, DIAL A NUMBER AND THEN HANG UP THE CALL. THE CONTACT TOOK THE VEHICLE TO GRIFFIN CHRYSLER DODGE JEEP RAM (961 E US 74 HWY, HAMLET, NC 28345) TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE RADIO CONSOLE NEEDED TO BE REPLACED DUE TO AN UNSTATED ELECTRICAL FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000.

UCONNECT NAVIGATION INACCURATELY SHOWS LOCATION. RANDOMLY, WITHOUT EXPLANATION OR ACTION THE GPS LOCATION WILL BE OFF SET AND NEVER RETURN CORRECTLY. SYSTEM WILL ALSO FREEZE WHILE DRIVING OR WILL NOT TURN OFF WHEN THE CAR IS STOPPED AND DOOR IS OPENED. THIS AFFECTS ALL UCONNECT FEATURES (PHONE, BACK UP CAM, RADIO).THE INCIDENTS OCCUR WHILE THE VEHICLE IS BOTH STATIONERY AND IN MOTION. ACCORDING TO UCONNECT REPRESENTATIVES, THE ONLY SURE WAY TO FIX THE ISSUE IS TO TOTALLY REPLACE THE RADIO. SYSTEM IS SUPPOSED TO ASSIST IN EMERGENCY SITUATIONS TO ALERT SAFETY PERSONNEL; ASSIST WITH ROAD INFORMATION FOR SAFE DRIVING AND ARRIVAL, AND PROVIDE ACCURATE STORM INFORMATION, BUT CANNOT AS IT IS INACCURATE WITHOUT A FIX BESIDES REPLACEMENT. THE DEALERSHIPS BLAME UCONNECT AND REFUSE TO PERFORM WORK. HOWEVER, UCONNECT REFERS CUSTOMERS TO THE DEALERSHIPS AS THEY CANNOT FIX ANYTHING.