2012 DODGE DART Complaints

THE SERVICE AIRBAG LIGHT ON THE DASHBOARD IS CONTINUOUSLY ON. HAS BEEN THAT WAY SINCE I PURCHASED THE USED CAR IN MAY OF 2014. RECEIVED A RECALL NOTICE AND TOOK TO DEALERSHIP, FIXED AND A FEW MONTHS LATER THE LIGHT WAS BACK ON. IN MAY OF 2018 TOOK VEHICLE TO ANOTHER DEALERSHIP TO FIX THE PASSENGER SEAT BELT SENSOR THAT KEPT STATING NO PASSENGER SEAT BELT EVEN IF THE PERSON IN THE PASSENGER SEAT HAD ALREADY BUCKLED IN, AS WELL AS THE SHIFT CABLE BUSHING BECAUSE IT BECAME DETACHED AND COULD NOT SHIFT ANYMORE AND ALSO LET THEM KNOW ABOUT THE SERVICE AIRBAG LIGHT. DEALERSHIP FIXED ALL AND A FEW MONTHS LATER THE SERVICE AIRBAG LIGHT CAME BACK ON AND HAS BEEN THAT WAY EVER SINCE.

WE WERE OUT SHOPPING FOR MY SON A CAR AND HAD STOPPED AT A DEALERSHIP LEFT THE CAR RUNNING OUT IT IN PARK ONCE WE TRIED TO PUT IT IN DRIVE THE CAR WOULD NOT GO INTO GEAR ON MAY 25TH. HAD IT TOWED TO THE DEALER WE PURCHASED IT FROM ( A CHEVY DEALER) BECAUSE WE HAVE A LIFETIME POWER TRAIN WARRANTY. THE FOLLOWING DAY WE CHECKED OUR MAIL AND THERE WAS A RECALL ON THE TRANSMISSION CABLE V34. THE CHEVY DEALER WOULD NOT FIX THE PROBLEM CAUSE THE PART IS UNAVAILABLE SO WE HAD TO PAY AGAIN FOR A TOW TO A DODGE DEALER FOR A TEMPORARY FIX!!! WE LIVE IN A RURAL AREA MY DAUGHTER NEEDS TRANSPORTATION TO COLLEGE BUT YET THE DODGE MANUFACTURER WILL PROVIDE US WITH A RENTAL UNTIL OUR CAR IS FIXED! THE CAR IS NOT DRIVABLE THE DEALER WILL KIT HAVE THE TEMPORARY PART FOR 3-5 BUSINESS DAYS!!! I HAVE REACHED OUT TO OTHER NON DODGE DEALERS AND THEY HAVE STATED THAT IF IT WERE THEIR VEHICLE THEY WOULD PROVIDE THEIR CUSTOMERS WITH A RENTAL UNTIL THE CAR WAS REPAIRED THE GM DEALER STATED THAT. I'M ASSUMING THEY APPRECIATE THEIR CUSTOMERS THEREFORE I OR ANY FAMILY MEMBERS WILL BE BUYING A JEEP DODGE ETC PRODUCT AGAIN!! AND I WILL DO WHATEVER IT TAKES TO LET OTHERS KNOW OF THE POOR CUSTOMER SERVICE PROVIDED!! WE ARE LIVE PAYCHECK TO PAYCHECK LIKE MOST AMERICANS AND CAN'T AFFORD A HARD SHIP LIKE THIS , WE ALSO HAVE TO PAY FOR BOTH TOW BILLS AND THE TEMPORARY FIX UNTIL YOUR COMPANY RELEASES A RELIABLE PART WHICH STATES COULD BE THE END OF AUGUST AND THAT'S WHEN I'LL BE REIMBURSED!!! I KNOW THOSE OF YOU MAKING THE DECISIONS WILL LAUGH AT A PERSON LIKE ME AND MY FAMILY THINKING THIS IS SILLY BUT THIS IS TRULY A HARDSHIP ON US AND YOU COULDN'T POSSIBLY UNDERSTAND THE STRESS AND FINANCIAL STRAIN IT HAS CAUSED!!!

SINCE MARCH 2019 CHECK ENGINE LIGHT HAS COME ONE 3 TIMES. MY CAR HAS EITHER STALLED IN MIDDLE OF INTERSECTION AND/OR HAS A BUCKING SENSATION AND THEN CHECK ENGINE TURNS ON. THIS IS UNACCEPTABLE THAT IT KEEPS OCCURRING. ONE TIME THEY REPLACED BATTERY, NEXT TIME RECALL V34 AND AGAIN TODAY. THERE HAS TO BE SOMETHING GOING ON WITH THIS MODEL. I DO NOT FEEL SAFE.THIS HAPPENS WHILE I AM DRIVING.

I REVERSED VEHICLE OUT OF THE DRIVEWAY INTO THE STREET AND AS I WAS SHIFTING INTO 'DRIVE' THE VEHICLE WENT INTO NEUTRAL. SHIFTER MOVES AS NORMAL, VEHICLE REMAINS IN NEUTRAL. WITH THIS I AM UNABLE TO TURN VEHICLE OFF SINCE IT WILL NOT GO INTO 'PARK.' DEALERSHIPS VERY UNHELPFUL SAYING THERE IS NOTHING THEY CAN DO AND THERE WILL BE A CHARGE FOR THEM TO EVEN LOOK AT THE VEHICLE. NEVER DOING BUSINESS WITH CHRYSLER EVER AGAIN. MY 2 YEAR OLD WAS ALSO IN THE VEHICLE, HAD TO PUT THE HAND BRAKES UP TO STOP CAR FROM MOVING.

CAR WAS DRIVEN ABOUT 15 MILES FOR AN OUTING AND ONCE WE ARRIVED, CAR WOULD NOT GO INTO OR OUT OF PARK. AFTER ABOUT 15 MINUTES ATTEMPTING TO SECURE VEHICLE, ROADSIDE ASSISTANCE WAS CALLED AND CAR WAS TOWED TO DEALERSHIP. DEALERSHIP INDICATED THAT THE SHIFT CABLE HAD AN ISSUE AND A REPLACEMENT WOULD BE ORDERED UNDER OR EXTENDED WARRANTY. AFTER RESEARCHING THE ISSUE, IT WAS DETERMINED THAT THE CAR WAS UNDER RECALL FOR THIS EXACT ISSUE (V34) AND WHEN WE CONTACTED THE DEALERSHIP ABOUT THE RECALL, THEY STILL INSISTED THAT WE HAD TO PAY FOR THE REPAIR UNDER OUR WARRANTY AND THEN FILE A CLAIM FOR REIMBURSEMENT. WE WERE TOLD THE PART BEING USED FOR REPAIR WAS NOT AN UPGRADE IN RESPONSE TO THE RECALL, BUT JUST A STANDARD CABLE REPLACEMENT. WE WERE INFORMED THAT WE EITHER PAY FOR THE PART OR PARK THE CAR UNTIL THE RECALL WAS RESOLVED. WHEN ASKED ABOUT A LOANER OR RENTAL, THE RESPONSE WAS NO LOANER WOULD BE MADE AVAILABLE AND A RENTAL WAS ALLOWED FOR A PERIOD OF 5 DAYS ONLY WITH THE EXTENDED WARRANTY. WE WERE ALSO INFORMED THAT THE RECALL COULD TAKE WEEKS OR MONTHS TO RESOLVE. SO OUR CHOICE IS TO EITHER PAY TO HAVE A KNOWN BAD PART INSTALLED OR PARK THE CAR FOR AN INDEFINITE PERIOD. WE THEN CONTACTED FCA RECALL ASSISTANCE AND MET THE SAME RESULT. PAY FOR THE PART AND THEN RETURN THE CAR ONCE AGAIN AFTER THE RECALL WAS RESOLVED, OR PARK THE CAR. THERE WOULD BE NO LOANER OR RENTAL REIMBURSEMENT CONSIDERED. SO, WE ARE FORCED TO PAY FOR A REPAIR THAT WILL NOT FIX THE ISSUE AND SEND MY WIFE BACK OUT ONTO THE STREETS WITH A KNOWN SAFETY ISSUE THAT MAY RESULT IN HARM OR WORSE. THE DEALER CLAIMS THIS IS NOT HIS RESPONSIBILITY AND SINCE HE IS AN INDEPENDENT, WE "TAKE IT OR LEAVE IT". FCA RECALL ASSISTANCE WAS ALMOST USELESS AND A WASTE OF TIME.

RECALL THAT HASN'T BEEN FIXED, ALMOST 2 MONTHS NOW. MY CAR ISN'T SAFE TO DRIVE. APR 11,2019 MANUFACTURER RECALL NUMBERV34 NHTSA RECALL NUMBER19V-293 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE SUMMARY

TL* THE CONTACT OWNS A 2013 DODGE DART. WHILE ATTEMPTING TO PARK THE VEHICLE, THE TRANSMISSION WOULD NOT SHIFT OUT OF THE REVERSE POSITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 131,000.

TL* THE CONTACT OWNS A 2013 DODGE DART. THE CONTACT STATED THAT THE VEHICLE DECELERATED AND WOULD NOT SHIFT INTO REVERSE OR DRIVE. THE CONTACT'S DAUGHTER WAS OPERATING THE VEHICLE AND HAD TO PLACE IT INTO NEUTRAL AND COAST THE VEHICLE TO THE NEAREST PARKING LOT. THE CONTACT ALSO STATED THAT THE VEHICLE SHOOK OCCASIONALLY AND MADE AN UNKNOWN ABNORMAL NOISE. ALSO, 'SERVICE TRANSMISSION" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2013 DODGE DART. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ACTON DODGE (196 GREAT RD, ACTON, MA 01720, (978) 263-7300) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 DODGE DART. THE CONTACT STATED THAT THERE WAS A FAILURE WHEN SHIFTING CONCERNING THE SHIFTING CABLE BUSHINGS. THE SHIFTER CABLE FRACTURED WHILE IN DRIVE. THE KEY WAS LOCKED SO THE VEHICLE WAS UNABLE TO TURN OFF. THE BRAKE PEDAL WAS APPLIED TO PREVENT A CRASH WHILE MANEUVERING OFF THE ROADWAY. THE VEHICLE WAS TOWED TO NORTH STAR DODGE CHRYSLER JEEP RAM FIAT (7242 SAN PEDRO AVE, SAN ANTONIO, TX 78216, (210) 249-7500) AND INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V293000 (POWER TRAIN). THE DEALER INDICATED THAT THE FAILURE WAS RELATED TO THE RECALL AND THAT THE REMEDY PART WAS NOT AVAILABLE. THE VEHICLE WAS TOWED BY AAA BACK TO THE VEHICLE OWNERS RESIDENCE. THERE WAS NO LOANER VEHICLE OPTION PROVIDED BY THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.