2016 DODGE DURANGO Complaints

THIS DODGE DURANGO IS A GARAGE KEPT VEHICLE THAT HAS HAD WATER LEAK INTO WHAT SHOULD BE A SEALED TAIL LIGHT BAR. THE WATER HAS DESTROYED THE BULBS AND MAKES THAT SIDE OF THE REAR OF THE VEHICLE LESS VISIBLE. THIS VEHICLE HAS NEVER BEEN DAMAGED IN A COLLISION OR BACKED INTO ANYTHING. THERE IS NO RECALL ON THIS DEFECTIVE PART EVEN TOUGH I HAVE SEEN SEVERAL EXAMPLES OF THIS DEFECT ON VARYING YEARS OF THESE DURANGOS.

THE TAILLIGHT AND BRAKE LIGHT UNIT AT THE REAR OF THE VEHICLE FILLS UP WITH WATER FROM RAIN OR SNOW MELT AND CAUSES THE TAILLIGHT/BRAKE LIGHT TO MALFUNCTION AND ALSO STOP WORKING ALL TOGETHER. THIS HAPPENS WHETHER THE VEHICLE IS SITTING IDLE OR IN MOTION.

WENT OUT TO GET SOMETHING OUT OF THE CAR THAT HAS BEEN PARKED IN THE DRIVEWAY FOR A COUPLE OF DAYS, AFTER A RAIN EVENT AND NOTICED LIFTGATE TRACK LIGHTS GETS WATER INSIDE EVENTUALLY CAUSING AN ELECTRICAL SHORT IN THE RED LED'S IT'S A WHOLE ASSEMBLY WHICH INCLUDES LICENSE PLATE LIGHTS & BACKUP CAMERA, THE PART IS EXPENSIVE AND WARRANTY FOR THIS TYPE OF PART IS UP TO 36,000 MILES. ALSO THERE IS A SQUEAKING NOISE WITH THE SUSPENSION WHILE IN MOTION WHEN YOU GO DOWN OR UP ON A SLOPED AREA (ETC. TURNING IN OR OUT OF A GAS STATION ENTRANCE) DEALERS CANT FIGURE OUT WHY. THESES ARE POSSIBLE SAFETY ISSUES BUT UNKNOWN

PLEASE ADD TO #11183410. LOST COMPLETE FUNCTIONALITY OF THE CENTER TRACK LIGHT ASSEMBLY TO INCLUDE REVERSE LIGHTS. THIS IS NOW A SAFETY ISSUE!

PASSENGER SIDE HEADLIGHT ASSEMBLY/RIGHT TURN SIGNAL AND DAY TIME RUNNING LIGHT (STRIP) BOTH "BLINK" WHEN RIGHT TURN SIGNAL IS USED. ISSUE LINKED TO WATER/MOISTURE FOUND IN A COMPARTMENT UNDER THE HOOD AND WAS ADDRESSED BY THE SERVICING DEALERSHIP FEBRUARY 2018 BY DISCONNECTING, CLEANING, AND REASSEMBLING THE MENTIONED COMPARTMENT AND ITS ASSOCIATED ELECTRICAL CONNECTIONS. AS OF FEBRUARY 2019, THE MENTIONED "DUAL BLINKING" RETURNED.

THE REAR TAILLIGHT OR AS IT'S CALLED THE REAR RACETRACK LIGHT FILLS WITH WATER IN THE LOWER RIGHT AND LEFT CORNERS WHEN IT'S RAINING. THIS HAS CAUSED SOME ELECTRICAL ISSUES AND NOW SOME OF THE LED HAVE SHORTED. VISIBILITY OF MY REAR LIGHTS HAS DECREASED BECAUSE OF THE MOISTURE INSIDE THE TAILLIGHT. ABOVE ISSUE CAN BE VERIFIED VIA THE FOLLOWING LINKS- HTTPS://WWW.DODGEDURANGO.NET/FORUMS/DURANGO-DISCUSSIONS-2014/42937-POLL-WATER-TAIL-LIGHT-2014-A.HTML HTTPS://WWW.CARCOMPLAINTS.COM/DODGE/DURANGO/2015/LIGHTS/EXTERIOR_LIGHTING.SHTML

IT WAS NOTED SHORTLY AFTER PURCHASING THE VEHICLE THAT THE CAR WILL SHIFT REALLY HARD WHEN DOWNSHIFTING FROM 2ND TO 1ST. THE HARD SHIFT WILL SOMETIMES CAUSE A JERKING MOTION IN THE CAR. THIS PROBLEM CONTINUES TODAY. I HAVE TAKEN THE CARE MANY TIMES TO THE DEALERSHIP. THEY HAVE TOLD ME EACH TIME THAT EITHER A SOFTWARE UPDATED WAS NEEDED OR THEY COULD NOT REPLICATE THE ISSUE. PLEASE NOTE THE ISSUE IS NOT EVERY TIME. THE PROBLEM DOES COME AND GO. LAST FRIDAY, 2/15, THE CAR WOULD NOT GO INTO REVERSE. I WOULD PUT THE CAR IN REVERSE AND IT WAS AS IF I WERE STILL IN PARK. AFTER A FEW TRIES, I RESTARTED THE CAR AND IT WENT INTO REVERSE WITH NO PROBLEM. THE NEXT DAY SATURDAY 2/16, AFTER I PLACED THE CAR IN PARK, I TOOK MY FOOT OFF THE BRAKE AND THE CAR LUNGED FORWARD AS IF IT WERE STILL IN GEAR. I AGAIN RESTARTED THE CAR, THIS TIME A FEW TIMES, JUST TO SEE IF THE CAR WOULD DO IT AGAIN. IT DID NOT. YESTERDAY, THIS HAS HAPPENED BEFORE AND WAS TAKEN IN FOR SERVICE, A NOISE WOULD COME FROM THE SHIFTER KNOB AREA EACH TIME THE BRAKE WAS PRESSED. THE KNOW HAS BEEN REPLACED ONCE BEFORE BY BOB BAKER DEALERSHIP. ON TOP OF THESE ISSUE, THE ELECTRONICS HAVE GONE OUT ON THE DASHBOARD WHERE THE CLIMATE CONTROL, RADIO, ETC ARE LOCATED. I HAVE AN APPOINTMENT TO TRY AND GET THIS ISSUES ADDRESS AT BOB BAKER DEALERSHIP. I HAVE 20 PAGES OF SERVICE HISTORY ON THIS CAR, MOST OF IT ARE REGARDING THE VERY HARD DOWNSHIFTING.BELOW I WILL MARK THE DATE THE MOST RECENT ISSUE HAPPENED WITH THE CAR. *TR

THE REAR TAILLIGHT OR AS IT'S CALLED THE REAR 'RACETRACK' LIGHT FILLS WITH WATER WHEN IT'S RAINING. THIS HAS CAUSED SOME ELECTRIC ISSUES AND NOW SOME OF THE LED HAVE SHORTED. VISIBILITY OF MY REAR LIGHTS HAS DECREASED BECAUSE OF THE MOISTURE INSIDE THE TAILLIGHT, AND IT'S ONLY MATTER OF TIME BEFORE ALL OF THE REMAINING LED BULBS ARE SHORTED OUT AS WELL.

TL* THE CONTACT OWNS A 2016 DODGE DURANGO. THE CONTACT STATED THAT WATER ENTERED THE TAIL LIGHTS, WHICH CAUSED THE BULBS TO BURN OUT. THE DEALER (MOORE CHRYSLER INC, 1523 W 3RD AVE, WILLIAMSON, WV 25661) STATED THAT THE CONTACT WOULD HAVE TO PAY OUT OF POCKET TO HAVE THE LIGHTS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

REAR TAIL LIGHTS RACE TRACK LIGHT FILLS WITH WATER AND CAUSES ELECTRICAL ISSUES AND TAIL LIGHTS TO GO OUT.