2015 DODGE DURANGO Complaints

The contact owns a 2015 Dodge Durango. The contact stated while driving approximately 25 MPH, the vehicle lost motive power and stalled inadvertently. After several minutes the was vehicle restarted. The contact stated that the message to shift to park(P) was displayed; along with a message stating the vehicle was driving too fast. The vehicle was taken to the local mechanic who diagnosed the vehicle with a defective fuel pump relay. The fuel pump was replaced; however, the fuel pump relay was not replaced. The manufacturer was not notified of the failure. The approximate failure mileage was 96,000.

The passenger side headrest deployed (popped forward). The vehicle has not been repaired and is available for inspection. This is a major concern since this could happen to the driver as well while driving and potentially cause an accident. The manufacturer knows about this and has an active warranty to cover it. However, why is this not an active recall? It’s a major safety concern for drivers if this happens while driving the vehicle.

I was dropping my kids off at school this morning and we had been in the car only 2 mins and just before i get to the school i hear a loud noise and i get whacked in the back of the head with the driver headrest. We had not hit anything, no wreck,nothing it just busted open. -driver headrest -no one was hurt but it could have hurt me. -we have seen others post online with same issue -it has not yet been inspected from us im writing tis first them going to the dealership. -there were not any warnings, or messages or symptoms It just busted open while drving 15 miles in hour.

The center light on the truck has to be replaced many times due to the light going out due to water intrusion. This is a causes the light to go out and be a safety hazard

Cracks in the side trim of race track (tail) light are present at bolts that attach light housing to vehicle. This has allowed moisture into the area of the led tail lights. Tail lights are no longer working correctly.

Liftgate tail light leaking and holding water causing light failure and electrical shorts. Which cause visibility for other drivers to not see your back end at night.

The center track light (brake light) is defective; it collects water from the rain or melted snow and has shorted out parts of the light. The shorted area does not light up when braking. With parts of the track light blacked out by the short, it is not as effective in letting drivers behind me know when I am braking. Initially, the shorted light was a small corner of the light, which is not several inches. With the blackened area of the light growing as I an unable to stop the water from seeping in, it creates a safety concern for a vehicle of this size, especially when driving in a the highway. A Dodge dealer/mechanic shop in DeKalb, IL recognized the problem and said it was very common, but was not covered under the warranty. There were no warnings prior to the failure.

The active head restraint deployed without a crash or rear impact. The plastic part that holds a metal pin has broken.

First noticed the seat belt not retracting completely on the driver seat. When buckled the seatbelt feels loose and when unbuckling it has to be physically moved to the side to be able to exit vehicle. This issue has started happening on the front passenger seat as well. Upon looking to see if something was in the way of it retracting the plastics on both sides appears cracked. Vehicle will be taken into dealership to be inspected. I question the effectiveness during an accident if the plastic was to give away if the seatbelt would somehow be compromised.

The contact owns a 2015 Dodge Durango. The contact stated that while driving at various speeds, the engine was misfiring. There were no warning lights illuminated. The vehicle was taken to the dealer who diagnosed that the motor mounts had failed and needed to be replaced. The vehicle was taken to an independent mechanic who replaced the motor mounts; however, the failure reoccurred while driving. The contact stated that she also noticed a strong fuel odor while driving and her friend who was sitting in the rear seat of the vehicle informed her that he could hear fluid running while she was driving. The vehicle was taken to an independent mechanic who diagnosed that fuel was leaking and the fuel tank needed to be replaced. The manufacturer was notified of the failure but provided no assistance. The vehicle was not repaired. The failure mileage was approximately 58,000.