2021 DODGE DURANGO Complaints

The contact owns a 2021 Dodge Durango. The contact received notification of NHTSA Campaign Number: 24V436000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Went to the Chrysler Dodge Jeep Ram dealership in Lawrenceburg, IN last year and was told that spoiler failed a recall inspection and needed to be replaced. Unfortunately, spoilers were on back order and would take several months to get in. A month or so later, my local body shop took my Dodge Durango to the Dodge dealership in Batesville, IN for repairs after someone ran into my vehicle while it was parked in a parking lot. The Batesville dealership did another inspection for the spoiler recall and cleared the inspection stating that the spoiler passed inspection. So now I have one dealership (Lawrenceburg, IN) saying that there is a "gap" and that the spoiler in fact needs replaced, but that they can't fix it because they will not be reimbursed by Chrysler since the recall for my Durango has been "cleared" by the Batesville, IN Dodge dealership. After contacting the second dealership, they still claim that the spoiler is fine and refuse to fix it either. I admit, I don't know what I am looking for, but I also see a gap between the spoiler and where it is attached to the vehicle. It also seems to be loose. So, my question is, what exactly is the spoiler recall on 2021 Dodge Durango's? Should I be concerned that it's not getting fixed? Most importantly, who will be responsible if this thing comes off and injurers someone driving behind me?

All electrical systems are periodically malfunctioning. This includes power windows, door locks, lane assist, heating and cooling/climate controls, heated steering wheel, screen displays, radio controls, steering wheel controls, shifter, etc. all of these things will turn on and off by themselves while driving. Lane assist has frequently turned on and off while driving and jerks the steering wheel. Park assist turns on and off while driving. The vehicle does not always turn off with the push button stop and has to be attempted several times. I have been locked inside my vehicle because the electric locks will not release without several attempts. Power windows frequently do not work. Back hatch frequently will not release, leaving the back of the vehicle inaccessible. It has shifted into neutral by itself while driving requiring me to pull to the side of the road and physically move the shifter back and forth. It was taken to the dealership where they stated there were so many error codes they could not clear them all. I am currently waiting on an electrical wiring part that they say will fix it because they’ve “seen this before”. It is 1000 miles beyond the basic warrantee and my purchased extended warrantee will not cover the $700 repair because it is considered normal corrosion wear. It is really not safe to drive and it has taken weeks for the dealership to address the issue, waiting on an ordered part that may fix it.

The contact owns a 2021 Dodge Durango. The contact received notification of NHTSA Campaign Number: 24V436000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The daytime running light on the drivers side went out mind you the car only has 65000 miles on it and appears to be an ongoing issue with this vehicle upon research.

The contact owns a 2021 Dodge Durango. The contact stated that while driving at undisclosed speeds, the transmission was skipping gear. The contact stated that the vehicle failed to move forward or reverse. There were no warning lights illuminated. The check engine message was displayed. The vehicle was taken to an independent mechanic, who determined that the failure was due to the transmission. The mechanic informed the contact that the parts to repair the vehicle were on back order. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 84,000.

Drivers side DRL goes out very quickly. This is a VERY common issue on 21 Dodge vehicles.

My drivers side headlamp that is sealed the running light is out and apparently several other Dodge Durango owners have the same issue like it’s a defect when they were being made and it seems to be the one on the drivers side every time when you look up all the complaints about it! I am very unhappy about this situation and that a recall already hasn’t been made with all the vehicles that have this same exact problem instead because it’s sealed the dealerships want us to pay $1800 to get it replaced! If several other Dodge Durangos are having the same problem they should fix this issue moving forward! Our vehicle is only 3 years old! This could definitely cause an issue when it’s foggy outside and make it a very dangerous situation since we cannot change it ourselves! So this needs to be fixed!

Known issue of major electrical problems. Fuse block, alternator, and batteries needed to be replaced after car completely died while driving, leaving us stranded at major intersection. Daytime running light also died.

While driving paved road noticed a cloud of smoke behind the vehicle. Immediately pulled to the side of the road and shut vehicle off. After checking under the vehicle found coolant leaking from the engine compartment, there was no coolant in the expansion tank either. Any driving would have resulted in engine destruction. Called a tow truck. After waiting on the side of the road for 5 hours for tow truck, vehicle was taken to the nearest dealer on the flatbed. At the dealer, technician stated, it is a frequent occurrence on this brand of the vehicle, and they are very familiar with repairing it. Dealership repair, exposed burst/hole, from inside out, in the coolant hose. Glad it did not happen in the winter; I might not be typing this message.