2003 DODGE DURANGO Complaints

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) OWNERS OF 1999-2003 DODGE DURANGO OWNERS ARE REPORTING A PROBLEM WITH THE FRONT POWER SEATS. MANY OWNERS EXPERIENCE A "ROCKING BACK AND FORTH" OF THE SEATS WHEN ACCELERATING AND STOPPING. MY VEHICLE HAS THIS PROBLEM. IT TURNS OUT THERE IS A "WASHER" THAT KEEPS THE ROD THAT CONNECTS TO THE POWER SEAT MOTOR UNIT UNDER THE SEAT. THERE IS A HEX SHAPED WASHER THAT HOLDS THE ROD IN PLACE. THIS HEX SHAPED WASHER SNAPS AND BREAKS OFF. THE RESULT IS A WHIP-LASH TYPE JERK WHEN COMING TO AN ABRUPT STOP. THE DEALERSHIPS ARE AWARE OF THE PROBLEM AS IT IS COMMON AND SUGGEST THAT THE COST OF REPAIR CAN BE ANYWHERE FROM $500 TO $700 FOR PART AND LABOR. THE FIX SUGGESTED BY DEALERSHIPS IS TO REPLACE THE MOTOR, THOUGH IT IS THE HEX NUT HOLDING THE ROD FROM THE MOTOR THAT IS THE CULPRIT. THE FIX SIMPLY REQUIRES A NEW HEX WASHER WHICH IS CONNECTED TO THE SEAT BRACKET ALONG WITH NEW BOLTS. THIS IS POTENTIALLY A VERY DANGEROUS DEFECT IN THAT IN AN ACCIDENT OR EMERGENCY BRAKING THE DRIVER AND PASSENGER IS WHIPPED FORWARD AND BACK WHICH CAN CAUSE INJURY TO THE NECK AND BACK. ATTACHED ARE LINKS TO A SITE WHICH DESCRIBES A FIX TO THE PROBLEM AND ANOTHER LINK, WHICH IS ONE OF MANY ON THE WEB, WHICH ILLUSTRATES CONCERNS AND COMPLAINTS ON THIS PROBLEM. HTTP://WWW.CARSURVEY.ORG/REVIEWS/DODGE/DURANGO/R33777/COMMENTS/ HTTP://WWW.CRAIGCENTRAL.COM/DURANGO/SEAT.ASP [XXX] *TR

WHILE DRIVING MY 2003 DODGE DURANGO IN WHICH I AM FINANCING THE VEHICLE SINCE 2007 APRIL, WITHOUT WARNING MY OIL LIGHT CAME ON AND THE CAR STARTED TO SHAKE AND THE ENGINE WAS BANGING REALLY BAD. THE ENGINE DIED ON ME., I WAS STUCK ON A BRIDGE WITH 6 CHILDREN 100 MILES FROM HOME. THE VEHICLE WAS WELL MAINTAINED AND HOW COULD THIS HAPPEN. NOW I AM STUCK PAYING FOR A TRUCK THAT I CAN NOT USE. *TR

I HAVE CONTACTED THE DODGE DEALER AND THEY SAID THAT THE ONLY FOR MY VEHICLE IS THE WINDSHIELD WIPER MOTOR. I HAVE THE SAME ISSUES AS THE ONLY RECALLS AND DEFECTS AS WELL. THE UNINTENDED ACCELERATION THAT WILL CAUSE A CRASH AND THE IDLING OF THE ENGINE WHILE IN PARK AND THE LIST GOES ON AND ON. FEAR FOR THE SAFETY OF ME AND MY KIDS WHAT AM I SUPPOSE TO DO. I AM LEASING THIS VEHICLE I FEEL LIKE I'M PAYING FOR A LEMON. I CAN'T ENJOY LIFE WITH MY KIDS THEY ARE THE MAIN REASON I GOT A TRUCK IN THE FIRST PLACE. HELP PLEASE I DON'T KNOW WHAT TO DO. *TR

I HAVE TO STOP FAR AWAY FROM A VEHICLE FEAR OF RUNNING IN THE BACK OF THEIR VEHICLE. IT DOESN'T SEEM TO WANT TO STOP SOMETIME, THIS HAS BEEN HAPPENING FOR AWHILE NOW ALOT RECENTLY. IT CUTS OFF ON ME IF I GET IN THE HIGHWAY SO EMBARRASSING AND WHEN THAT HAPPENS I ONLY CAN TAKE OFF SLOW. WHICH CAUSES ME TO EXIT THE HIGHWAY AND NOT GET BACK ON. I HAD BOUGHT A CAR VACUUM AND IT STATED SMOKING ON ME, I WAS USING THE SOCKET IN THE ARM REST. I HAVE ALOT OF PROBLEMS WHEN I USE THE A/C OR HEAT IT CUTS OFF ON ME AND IT STALLS TO TAKE OFF,IT'S SCARY FOR ME AND MY KIDS. IT RAMS BY IT'S SELF AND IT ACTS AS IF IT'S GONE CUT OFF AND MOST OF THE TIME IT DO. IT MAKE THIS PUTTING SOUNDS WHEN IT'S GOING TO CUT OFF OR EVEN WHEN IT STOPS ON ME. THE DEALER REPLACE THE CADILLAC CONVERTER AND MY OXYGEN SENSORS. I ALSO GOT A TUNE UP AND TWO OF THE FUEL INJECTORS REPLACE NEW PARTS, THAT I PAID FOR MYSELF. IT FEELS LIKE MY FRONT SUSPENSION IS MESSED UP I HAD MY BRAKES CHECKED AND THEY ARE NOT BAD, BUT YOU CAN FEEL IT WHEN YOU PRESS ON THE BRAKES SOMETHING IS NOT RIGHT. *TR

A RECALL ON CENTRAL TIMER MODULE. 2003 DODGE DURANGO VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED IN THE RECALL. *DT THE CONSUMER IS REQUESTING REIMBURSEMENT FOR THE EXPENSE HE INCURRED FOR THE INOPERATIVE HEADLIGHTS IN WHICH THE CTM WAS FAULTY. *JB

TL* THE CONTACT OWNS A 2003 DODGE DURANGO. THE CONTACT STATED WHEN HE STARTED THE VEHICLE HE NOTICED THAT HIS HEADLIGHTS AND THE DASH BOARD LIGHTS FAILED. HE CONTACT THE MANUFACTURER, THE MANUFACTURER STATED HIS VIN WAS NOT INCLUDED IN RECALL 02V322000 EXTERIOR LIGHTING: HEADLIGHTS: SWITCH THEREFORE THEY WILL NOT ASSIST. THE CURRENT AND THE FAILURE MILEAGE WERE 87,000. THE VEHICLE HAD NOT REPAIRED AT THE TIME OF THE COMPLAINT. UPDATED 03/15/10 *BF UPDATED 05/12/10.8JB

I HAVE 2003 DODGE DURANGO, THE CENTRAL TIMER MODULE WAS REPLACED IN JANUARY 2010. THE HEADLAMPS, INTERIOR LIGHTS STARTED TO FLICKER ON & OFF. THE LEFT HEADLAMP WENT TO LOW BEAM. DRIVING AT THE NIGHT THE LIGHTS WOULD GO LOW BEAM OR COMPLETELY TURN OFF FOR ABOUT 5-10 SECONDS. I GOT OFF THE HIGHWAY AND STAYED ON THE ACCESS ROAD UNTIL I REACHED HOME. *TR

I HAVE A 03 DODGE DURANGO WITH ABOUT 98,000 MILES. I WAS TAKING MY CHILD TO SCHOOL AND THE OIL PRESSURE DROPPED TO ZERO. I HAD IT PULLED TO A SHOP. THEY HAVE PULLED THE MOTOR, CHECKED IT AND THE OIL PUMP AND PICK-UP TUBE. EVERYTHING LOOKS GOOD. THEY DO NOT KNOW WHAT IS WRONG. I HAVE BEEN DOING SOME RESEARCH AND EVERYONE I HAVE SPOKE TO, SAY THIS HAS BEEN A MAJOR ISSUE WITH THIS MOTOR.THERE IS A LOT OF COMPLAINTS ON THE INTERNET WITH PEOPLE IN THE SAME SITUATION. WE PAY A LOT OF MONEY FOR THESE VEHICLES AND I DON'T KNOW WHY SOMETHING CANT BE DONE OR WHY THEY CANNOT FIND SOMETHING WRONG. IT IS HARD TO CONTINUE TO MAKE YOUR PAYMENTS, NOT BEING ABLE TO DRIVE THE VEHICLE AND THEN BEING TOLD THEY DON'T KNOW WHAT IT IS BUT A NEW MOTOR WILL BE ABOUT $5000-$6000.00. I DON'T UNDERSTAND AND DON'T KNOW WHAT TO DO! *TW

TL*THE CONTACT OWNS A 2003 DODGE DURANGO. THE CONTACT WAS DRIVING AT NIGHT APPROXIMATELY 35 MPH ON NORMAL ROAD CONDITIONS WHEN SUDDENLY, THE HEADLIGHTS FLICKERED AND FAILED TO OPERATE. THE DRIVER WAS ABLE TO REACH HIS DESTINATION WITHOUT INCIDENT. THE FAILURE OCCURRED INTERMITTENTLY. IN ADDITION, THE INTERIOR LIGHT REMAINED ILLUMINATED WHICH REQUIRED THE REMOVAL OF THE FUSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE FAILURE WAS CONTRIBUTED TO THE CENTRAL TIMER MODULE (CTM). RECALL NHTSA CAMPAIGN ID NUMBER 02V3220000, EXTERIOR LIGHTING HEADLIGHTS SWITCH IS RELATED TO THE FAILURE; HOWEVER, THE VIN WAS EXCLUDED FROM THE RECALL. THE VEHICLE IS IN THE PROCESS OF BEING REPAIRED FOR THE MALFUNCTION. THE FAILURE MILEAGE WAS 68,000.

TL* THE CONTACT OWNS A 2003 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 55 MPH HE STRUCK A POTHOLE . SHORTLY AFTERWARDS HE HEARD A PECULIAR NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE TECHNICIAN STATED THAT THE FRONT UPPER BALL JOINTS FAILED. THE FOUR TIRES WERE REPLACED ON THE VEHICLE. HIS VEHICLE IDENTIFICATION NUMBER WAS EXCLUDED FROM RECALL CAMPAIGN ID NUMBER 04596000 (SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT). THE FAILURE MILEAGE WAS 69,000. THE CURRENT MILEAGE WAS 74,000.